USA Auto Services #1

Dec 06, 2024

Great customer service from Angelica and quick/efficient service from Jorge.

Nov 30, 2024

Beware. I went to do my oil change here. They did not add enough oil in engine. I went back to do my oil change and demanded they do their job correctly. No argument. They already knew. Beware..they use less oil to save . Check after service is done or demand they show you oil level.

Nov 30, 2024

If I could put no stars on this review I definitely would. This place has screwed up my husbands truck to the point that we have had to put a lot of money into it to fix the issues. First, took the truck in to have the plugs replaced. The next day while driving the truck a spark plug blew out of the cylinder. I was told by the chief mechanic that nothing his tech would've done would case that. He told me I needed a new catalitic convertor that this is what caused that. Supposedly while replacing the convertor they found all my O2 sensors needed replaced as well. Made one trip with the truck and the check engine light came on. The diagnostic showed that another plug wasn't firing properly. It was discovered that the plug was put in cross threaded. Cost over $300 to have that repaired because the threading was screwed up. At that time the O2 sensors were already bad and had to be replaced again, obviously by someone who knew what they were doing and not USA. Now the check engine light came on again and I'm being told I need a new catalitic convertor. The one that USA installed was not new. This all has taken place sine May 2024. I wouldn't allow them to work on a go cart. I would never trust them with anything so please beware.

Nov 23, 2024

First we didn’t come here initially on purpose. We had a tire blow and another almost blow. We happened to stop right in front of their shop. The guys put the donut on and recommended a tire place Close by. All nice guys and happy there are still good guys out there. So I decided to bring my car in the next day so they can do my brakes. Awesome service nice people in the garage and front desk. Will be bringing my two other cars here soon.

Nov 16, 2024

Customer service is exceptional, very nice! Prices are very affordable.. Will definitely return and recommend them.

Nov 16, 2024

FYI letting the public know my best friend was seen by George the manger for the past few months they taking thousands of dollars from my best friend they took advantage that fact that she was a woman and alone they charge her for a part they say was brand new turn out it’s used this shop is dishonest and scum people out of there money this place deserves to be put of service

Nov 16, 2024

How horrible these mechanics take advantage of woman who don’t know about vehicles. my daughter paid $3500 for the mechanics to put in a used catalytic converter. The catalytic has welds cracks missing screws. It was not put in right. George wants to keep charging my daughter for other parts that are not fixing the car and he refuses to change the catalytic converter. It is not brand new. It is a used one. Please ladies do not take your vehicle here they like to rip off women You have a huge lawsuit ahead of you USA auto

Nov 16, 2024

If I could give a negative Star I would. For over a year they have been working on my sisters SUV charging her over 5grand, the suv comes out running good and weeks go by and it stops, she takes it in and they charge her more and advise her something else is wrong, she took it today to a different mechanic shop and they showed her that all the parts they have added are not new but used and welded together in the wrong spots causing it to break down. She has hired a lawyer to sue them as they have committed fraud. DO NOT TRUST THEM.... Will be going to the news and reporting everywhere we can. Just because she is a women they took advantage of her and thought they would get away with it.

Nov 16, 2024

“I recently had my oil changed here, and I couldn’t be happier with the service! The team was friendly, knowledgeable, and efficient. They explained the process clearly and didn’t try to upsell me on unnecessary services, which I really appreciated. The waiting area was clean and comfortable, and they had my car ready in no time. I noticed an immediate improvement in how smoothly my car runs. Fair prices, quality service, and a trustworthy staff—I’ll definitely be back for my next service and would highly recommend them to anyone needing an oil change!”

Nov 07, 2024

Great place, the manager will work with you.

Nov 07, 2024

Need to change my 5 star review to a 1 star.All usa auto should be criminality change, fined and fully investigated for past criminality to other customers.My friend failed his smog test and paid someone at usa auto $200 to pass smog"Illegal" and send the DMV the paper that says he passed. He got his tags.

Nov 07, 2024

These people are just scammers. Very dishonest, and are very nasty to you if you know anything about a car, because they know you are a waste of their time of trying to fool you. A low price for a smog is attractive, but not worth it, because they scam the money out of you anyway. They didn't scam me because I knew better

Nov 07, 2024

These people are lower than low. I was looking for Global auto repair and I hated that I didn’t pursued my appointment with them until George came out and begged me not to let them service my vehicle because they weren’t Nevada state certified. These people are nothing but scammers and thieves. They didn’t repair my car and stole my new Audi battery. Came in for engine repairs and axial repairs. They charged me over $1800 dollars for the engine and charged my car shield plan over $900 for the axial and stole my new battery. Before I left with my vehicle George mentioned that engine light still may come back on because he needed to repair more parts (piglets) on the engine. I told him this is why I left my vehicle here to be fixed. I drove off the parking lot with my engine light still on. Now I have to find another repair shop to fix my car. I wished I would have went to Global auto because they have some good reviews. Unfortunately I didn’t see USA reviews.

Oct 07, 2024

Be very careful on this place they attract people with a low price inspection and at the end they charge even more than the dealer for regular maintenance...

Oct 07, 2024

I HATE THIS PLACE IF YOU A GIRL PLEASE DONT COME ALONG THEY WILL TAKE AS MUCH MONEY AS THEY CAN AND WANT BECAUSE YOU A GIRL I GAVE THEM OVER 2 bands in the last week I been here since 8am it’s 4pm I paid him at 12 and my car still not done this the most unprofessional shop I been to they played me out so much money just because I’m a girl the manger will literally act like he helps you and just taking more and more money from you ! DONT COME HERE ALONE

Oct 07, 2024

The manager that runs this location is very unprofessional and they will try to BS you around about fixing a mistake that they did.

Oct 07, 2024

These guys really helped me out when I was in a huge bind, George in particular. I really really appreciate his help.

Oct 07, 2024

Victoria (Tori) , presto and George Treated me so well amazing service yes They help me from day one and finance me w 1000 dollars that help I really appreciate the great work and profecionalisim mr.jorge God bless him if it wasn’t for his sugestión of finance I couldn’t got my car fix thank you USA AUTO

Sep 07, 2024

A bunch of crooks! My car wouldn’t start at all, so i took it here to get it fixed. They quoted me for all types of random issues but we settled on what would get my car running since i needed it for work. They recommended i used a financing company they partner with since i couldn’t afford the repairs and was desperate. After they took a whole day to complete the work, i got the car back and car ran for maybe 2 days before the same problem happened and my car wouldn’t stop in a random parking lot. I ended up getting it towed to another shop and got the issue fixed. Which costed half of what they charged me. If you do decide to go here, make sure you bring a mechanic with you so you don’t get robbed like I did! Reply to their Reply: I actually forgot about it all until the finance company you guys promote contacted me about paying them the money i used to get scammed by you guys recently. It’s just sad how yall get over on people struggling in Vegas with no consequence. I’ll post the invoices when i have time as well.

Sep 07, 2024

Don’t take your vehicle here. I had my employee bring a company truck in to do simple fixes, was charged $1000, those fixes were not done and then kicked him out of the store when going back in to coordinate them getting it done since we had paid. Jorge hung up the phone while discussing this and threw it at my employee. Scammers and horrible customer service.

Sep 07, 2024

Great staff and service.

Sep 07, 2024

I came to the Flamingo and Jones shop and got an oil change, very comfortable atmosphere and and gave very thorough feedback about my car with financial options to pay conveniently for me. Very grateful for James and the front desk guy was, very helpful and friendly. I was in and out really quick, my experience was 10 out of 10. Thanks to the guys at that shop for a good experience.

Sep 07, 2024

I was pretty satisfied with the smog ✓ Service.

Sep 07, 2024

James the best customer services and nice guy and helpful

Aug 07, 2024

beware with this place, rip off. just stay away of this place,

Aug 07, 2024

DONT BRING YOUR CAR HERE!!!! I get that certian shops have over head and bills and employees to pat. So prices will be a bit higher. But don't take advantage of people who are older and who don't know about cars. My mom took her car to get serviced and charged het more than $1000 for some gaskets. I mean get real. Those are pieces of rubber and they charged more than $300 each. Those things cost no more $35 or $40. If u come here get a second quote. But I aint letting my mom here again.

Aug 07, 2024

Este lugar es el lugar más malo en servicio que e visitado.Te hacen esperar y sólo te dan presupuesto diciendo que ocupa partes que no son.Al final dejaron mi carro igual después que se les pagó..A nadie le recomiendo este lugar solo me estafaron y mi carro no lo arreglaron.

Aug 07, 2024

Fast and friendly, upscale auto service center. I can't say enough good about this place. I've been coming here for years now; I originally started coming for oil changes for convenience because I live nearby. Since then, I have come here for every repair and will continue to do so for years to come! These guys are absolutely incredible. They deliver incredibly fast service with a smile and they know what they are doing. Keep up the great work fellas!

Aug 07, 2024

I have had a lot of work done here and I’ve alway been happy on how quick they do my repairs. Being a woman going to a mechanic can be scary but George was very thorough and patient explaining all my car needs. I’m glad I chose U.S.A. Auto as my permanent home for all my car repairs now and in the future.

Aug 07, 2024

I recently got my a.c. checked and repaired. I experienced very good customer service from the front desk and the mechanics. I actually had two repairs done and both times they did it that day without an appointment. I didn't expect that. I am VERY satisfied with the repairs. My a.c. is working better than it ever did. Tony did a great job in making sure it went well for me.

Aug 07, 2024

This is the only place I’ve had my car serviced since I moved to Vegas 2 years ago. I took my car here in October to get work done on the rear area to ensure my brakes were operating and being supported as needed. I told the team I thought something was wrong because there was a sound coming from the back when I would brake. They took a look, told me there was an issue and it was unsafe to drive my car so the issue had to be resolved right away. I paid $500+ and had to bring the car back later in the week when the part came in only to have the same sound surface this summer. I had an off putting feeling anytime I went in because an oil change always ended with $500+ of work needing to be done that wasn’t caught the time before. Since my car is older and I was putting a number of miles on it I understood work would be needed to maintain it. I finally decided to go to another shop today that I was referred to by a friend and this shop showed me how bad the rear of my car looks with no work done at all. I had a feeling I was being ripped off and couldn’t prove it l, only for another shop to finally show me. I now am going to pay another $500+ dollar to actually get work done on the rear area of my car because it still isn’t considered safe to drive, even after all of this time. Im so blessed that nothing happened to me on the road and my car held up. It’s sickening that this shop could allow anyone to get on the road in an unsafe manner and take their money. Don’t spend a dime on this place and as a woman be weary of anything they tell you because they aren’t going to help and they will charge you no problem. I’m glad I’m no longer being ripped off and my car will be taken care of. My name in their system is Deshawndamae and my car is a Toyota Yaris, in the event you all want to claim I didn’t get my car serviced here. I will also have all parts given back from new place to show proof

Aug 07, 2024

please, people dont go to this place, they are not honnest.

Jul 07, 2024

Horrible. Please don’t come here ever. Took my car in for a simple oil change. Now I have an oil leak. Took it in and was told I need a new oil pan that would cost $480 but they’ll give me a discount of $400. Basically they stripped the threading when they took out my plug and said well it’s wear and tear so it happens. They also ripped out the bottom cover of my car. They broke my car and wanted me to pay for the damages. Then they wouldn’t give me my car back unless I signed a waiver saying I can’t sue them. Looking into small claims right now. I’ll see you guys in court soon. Thanks.

Jul 07, 2024

I took my car for free ac inspection, USA AUTO SRVICE #5. and they drain all the freon f my car.... 😡 , before I take the car there, we check it the lavel with a hose with valve meter and shows a little low but jus a little. and they told me the EVAC was liking, and and need to recharge it to, I told them I take it another day with more time because I need to go to work, because I was sure that it wasn't that problem, and also I don't get confy because the lady and the manager both smell like alcohol and with eyes red, but for my surprise when I get back home I turn on the ac and the air was hot not cold anymore, when I get back home I check the car ac and the hose mark 0 nothing on it, no freon anymore they drain all the freon in my car. BEWARE DONT DO BUSINESS WITH THIS COMPANY.

Jul 07, 2024

I've been going to USA Auto each year due to their great deal on smog test. I usually go to the location near my home but their system was down and the next location after that was down as well before I drove 15 mins further I called and their smog system was up. The two gentleman that were working the lobby were real cool and love to chat with the customers. I also appreciated the free tire rotation service. I looked at my other receipt from one their other locations and noticed they wrote that I declined the free tire rotation when it never offered. Needless to say I'm willing to drive the extra 15 mins to go to a much more caring service. The maintenance tech made note on my paperwork of repairs that need to be addressed with pricing but they weren't pushy like the first location. I came back that same day and did another smog test for our family car.

Jul 07, 2024

Liars scams worst rip off gang I ever saw they LIe cheat and steal from anyone beware of Omar worst of the bunch he is a disgrace ,waste of skin all their stores the same ,.please keep all your family low life's all far away!!

Jul 07, 2024

USA Auto Service help use with our AC compressor installation we called them and they told use to bring in our car and they help use right away. All the staff was very nice and helpful . I give this shop a 10 out of 10