Valdez Auto Total Repair

Nov 22, 2024

Car was taken 5 months ago for transmission repair under warranty and has not been worked on. No transportation to check on the car and every time we text or call Juan he has one excuse after another.

Nov 27, 2023

Caution. If you need quick service taking your vehicle to this place is risky. they are overwhelmed with work and will have you waiting forever with false assurances to be taken care of.

Nov 27, 2023

Dudes work hard ! They have even gone and got parts from salvage for my vehicle.

Nov 27, 2023

Excelente servicio

Nov 27, 2023

Great service

Nov 27, 2023

Muy buen negocio profesionalese

Nov 27, 2022

Great attitude anytime of the day! Fair prices with job done right. Awesome owner great staff. You can't top that.

Nov 27, 2022

Juan will definitely find a solution. His time management is a little off but it's worth him taking a look at your vehicle. Example! I wasted over $500 for a simple $20 fix that Juan recognized as soon as my truck was unloaded to his shop by AAA. No more yard mechanics for me.

Nov 27, 2022

Super recomendable...super rapidos y precios accesibles !!!👍👍👍👍

Nov 27, 2021

Always great service!

Nov 27, 2021

Had to get my car serviced so he did a wonderful job got it done in one day and got me back my vehicle so I can be on my way

Nov 27, 2021

He's a liar

Nov 27, 2021

Stay away ! They will keep your car for months and won’t touch it even after being paid upfront!

Nov 27, 2021

They did an amazing job with my truck I would recommend that place to anyone

Nov 27, 2021

Very bad service!! owner lies to you and does not fix your car/truck my truck has been there for almost 8 months and it's all taken apart and its not getting worked on

Nov 27, 2021

very very bad service neighbors truck for a transmission swap took one year I brought a 1997 prerunner Chevy to get an engine swap provided engine just been sitting for 5 months will upload pictures

Nov 27, 2020

Great job they did on my truck Recommended...

Nov 27, 2019

Apparently they can't seem to fix cars and trucks, rather when they say fixing they mean to break them more. Wouldn't give this place a second guess, go elsewhere y'all.

Nov 27, 2018

El goldooooo

Nov 27, 2018

Honest mechanic

Nov 27, 2018

they treated me good everytime

Nov 27, 2017

Because they lie n steal from costumers

Nov 27, 2017

DONT GO TOO!!HorribLe place got car fixed there several times and every time that park he fixed broke just changed out a crankshaft seal and it's already leaking only been a day.. Would not waste my money on such dishonest shady mechanic DO NOT GO!!

Nov 27, 2017

This is being sent to "Juanito", the Proprietor And Mechanic, of Valdez Complete Auto Repair, located @ 923 Clark Ave., On the EAST SIDE. In NOVEMBER-2016, I took my 2004 Jeep Liberty to Your Auto Repair Shop, to have (1.) Radiator REPLACED/ Still Under Warranty (2.) 2 Cylinder Heads REPLACED. (3.) 2 Head Gaskets REPLACED. You QUOTED me the Repair Charges, Including Labor, to be $700.00 On that Day, You ACCEPTED $400.00 Down Payment, and Told Me, My Jeep Would Be FIXED & READY, in 1 to 2 Weeks. I informed you, that I would give you, the "Remaining" Balance Of $300.00, at the End of JANUARY-2017, and you were in TOTAL AGREEMENT, with this. Well it's Now MAY-16-2017, and "STILL" My 2004 JEEP LIBERTY, Sits in your Auto Repair Shop, "UNFIXED"❗ As of Last Monday, it Has Been "6" MONTHS That My Jeep, has sat in the VERY Back of Your Garage "UNTOUCHED"❗ Last Saturday, Was the 1st Time, to see it OUTSIDE, in the FRONT, with your DAILY ASSURANCE, that "Chuey", One of your Mechanics, Would have it FIXED & READY, By the End of the Day. Well, that Saturday Came & Went, & "Still" My Jeep Remained, "UNREPAIRED"❗ In these "6" Months, you have given me, One EXCUSE AFTER ANOTHER❗❗❗ ✔In DECEMBER, your Excuse for NOT Repairing My Jeep, was that your "Mechanics", went Home for CHRISTMAS, To MEXICO, to be with their Families. ✔In JANUARY, your Excuse was, that Your Main Mechanics, were Still in MEXICO. ✔In FEBURARY, your Excuse was, that it Was "TOO COLD", for your Mechanics to Work, on My Jeep. ✔In MARCH, your Excuse was, that it Was "RAINING" Too Much, for your Mechanics to Work on My Jeep. ✔In APRIL, your Excuse was, that you LOST, some of your Mechanics, so NO One was Available, to Work on My Jeep. ✔In MAY, According to You, My Jeep WOULD BE FIXED, By "Chuey", One of The Mechanics. "3" Months BEFORE, I Told you to PLEASE, JUST REPLACE THE RADIATOR, THATS "UNDER WARRANTY" & to FORGET the Cylinders & Head Gaskets. And, you Couldn't EVEN, DO THAT❗ ✔In MAY-15-2017, My 2004 Jeep Liberty, Remains, "UNREPAIRED. On MAY-15-2017, You FINALLY Answered My Texts, on WHY, WAS MY JEEP "Still", NOT REPAIRED❓❓❓❓❓ ✔You told me, it WASN'T getting FIXED, Because, you WERE IN MEXICO, On a "Family Emergency". To the PRESENT, You have NOT answered My Text, as to WHEN will My Jeep, BE FIXED & READY, for me to take home❓ Respectfully submitted, Gloria E.Torres May-16-2017.