Valvoline Express Care @ Highway 6 South

Nov 30, 2024

Great service by Ziggy and Shem !! 10/10 recommend to everyone!!

Nov 28, 2024

Fidel and Isaiah were great

Nov 28, 2024

The Techs are always helpful and friendly and they don’t try to oversell. Reasonable price and quick service.

Nov 05, 2024

Fidel was the best

Nov 05, 2024

Professional quick service!

Nov 05, 2024

Ziggy was very helpful with our oil change. Very attentive and knowledgeable of our car and it’s needs. I would recommend anyone interested in getting a simple oil change, coolant flush, brake flush, etc. SOMEONE GIVE ZIGGY A PROMOTION ! ⭐️⭐️⭐️⭐️⭐️

Oct 05, 2024

Had an issue after getting service there that started showing up a day later. I called, went back, and they admitted their mistake. Resolved the issue. So why 5 stars?... That showed INTEGRITY! I've come here since my last review and wanted to mention that Fidel is the guy to see. He knows what he's doing. Definitely ask for him when you go there! And I will go back there again.

Oct 05, 2024

I originally had an appointment with another mechanic shop, but unfortunately they were not open to honor my scheduled appointment. So I proceeded to Valvoline Express Care. Here I was approached by employee Isaiah. He welcomed me with enthusiasm and assisted me with all my vehicle's. He was very knowledgeable and helpful. He made sure I was aware of all the needs of my vehicle and made sure the job was done efficiently and diligently. Because of his knowledge, assurance and willingness to help, I will be returning and recommending others. Great job Isaiah!

Oct 05, 2024

Spent $80 for the synthetic oil change. You can buy synthetic oil at walmart, valvoline brand for $20. Did I really pay $60 labor for an oil change? Yes I did and I asked for a breakdown of the fees. I was told this isn't a grocery store. After the oil change I noticed thar they didn't replace my car-underneath-engine-shield and it was scraping on the ground. Wouldn't recommend for the price or service

Sep 05, 2024

Great, fast service. Friendly team who actually looks out instead of trying to upcharge. Isaiah and Fidel are cool

Sep 05, 2024

I got an oil change a few months ago, the service was excellent. I arrived in the morning so they weren’t busy yet, they did a thorough check on my car and completed the job quickly. I will definitely be back. On 8/8/24 I needed to change my brake light stopped by Vavoline again and service was just as great. They changed it in no time both service men are very friendly and knowledgeable.

Sep 05, 2024

I recently had my oil changed here and received exceptional customer service by Fidel. He provided a clear and informative explanation about the recommended fuel filter change. Their knowledge and professionalism was impressive, making the entire experience positive and efficient. I highly recommend their services based on the outstanding customer care and expertise.

Sep 05, 2024

Me and my husband went there for an oil change and the experience was amazing and insightful. Fidel took his time explaining every detail and helped us understand the problems we've had with our truck, definitely coming back to change the fuel filters and everything. Great customer service

Sep 05, 2024

This place is amazing the people that work there are just wonderful... The guys kept me in the loop with every lil thing they were doing to my car. They told me what I needed to do right away or what needed to be done later . The guys are very educated on their cars . They know their stuff . The next day my daughter went for her oil change. Although it was a little bit of a drive it was definitely worth it and not to mention cheaper and I had a coupon..

Sep 05, 2024

Worked with Fidel. He made sure my experience was seamless and gave wonder customer service! :)

Sep 05, 2024

It Was quick fidel was informative no complaints

Aug 05, 2024

I took my car there to get the oil changed. They were very professional, very polite, and the place is very clean in the inside. It’s a pleasure to sit there and wait for your car. and drink a cup of free coffee

Aug 05, 2024

Nice guys and fast oil change!

Jul 05, 2024

I was in dire need of an oil change so I decided to stop by Express Care Valvoline on Westheimer and HWY 6 where I got the pleasure of getting Marco as my service man. Marco was very patient and helpful with explaining the importance of staying on top of making sure you have fluids in your car so you don't damage your engine which will be way more costly than a simple oil change. He was fast and efficient and didn’t try to sell me things i didn’t need. THANK YOU FOR BEING AWESOME!!

Jul 05, 2024

Just wanted to extend my thanks to Fidel, Marco, & Isiah. They did a great job on an oil change on Saturday & recommended I replace my front brake pads (which I suspected I needed). They squeezed me in on Monday at the very end of the day and did a great job on those as well. Thank you guys!

Jun 05, 2024

Called for an estimate on a synthetic oil change. I was hung up twice by the person who is answering the phone. Decided this wasn’t the place to do business with.

Jun 05, 2024

Great job with at this location. Chris, Fidel and Isaiah has tremendous customer service.

Jun 05, 2024

I rcommend everyone residing in around 77083 to visit this location for oil change and State Inspection service they have highly proffesional and honest employees

Jun 05, 2024

Super nice/ honest employees. They were very pleasant and gave me pricing for additional services I requested for. I will definitely be back.

Jun 05, 2024

Unfortunately these guys aren't one of those truthful shops. Brought in for oil change with a coupon and they upsold me on an inspection that I was happy to get with them. Failed me on my inspection on the clause of my wiring not being long enough to connect their machine too. Took it to the dealership and the manager laughed when I told him what happened. He pulled the cord right out and plugged in and told me I got one done over on me. Shame on these guys.

May 05, 2024

Came to try this place since it’s close to my job around 9 am and there was two cars in front a you g gentlemen came and asked me what I needed I said oil change he said it would be 24 min I said ok no problem then he says I need to go park around and go inside and fill a paper work . I said thanks but no. What is the point of being a drive thru if I have to go in smh . I got o take5 oils change all the time and I don’t even need to get out of the car they put my name on the system and so the work . Definitely not my type of tea

May 05, 2024

I went by on Saturday afternoon 04/21/24 at 12:40 pm Have empty slot. The gentleman told me to park and sign in? Express service? I am very disappointed and left. I don’t have time to waste.

Apr 05, 2024

I bought a Valvoline oil change Groupon for this location at REALLY GOOD savings. It wasn't as close to me as I thought, but it turned out to be worth the long drive. The Customer Service was superb! The work was done quickly and professionally. Because of this visit, I know where I'll go for my next oil change - Groupon or not.

Apr 05, 2024

I didn't visit, but I drove by so GPS thinks I went there. I use Car motive on Beechnut near Hwy 6 S. Does my oil changes and yearly vehicle inspections. Good people and only use a soft up sell.

Apr 05, 2024

Mr. Fidel & staff are very attentive & helpful with explaining any issues you have or things needed to be worked on, it's your decision to choose what to derive your vehicle for.. was very estudies with the work 3/2/2024 - 1:30pm even though there's a wait time, they always around when you have questions.. definitely recamend & will be back for future services..

Mar 05, 2024

All of the workers were very helpful! My oil change was done quickly. The worker named Fidel explained everything in detail and was attentive. Will be coming back for my next oil change for sure!

Mar 05, 2024

All the workers were amazing, Fidel did an amazing job at explaining everything to me and checked my tires and filled them up with air for me. I would definitely recommend this place to friends and family.

Mar 05, 2024

Came here for an oil change on 2/16/24. Excellent and efficient service paired with friendly staff that were very accommodating to my schedule despite their high volume of customers.

Mar 05, 2024

It is always something unnecessary that needs to be "fixed" when trying only for an oil change to upsell for profit. It's either the workers or within the company policy to encourage these types of sales. Be aware. It happens in other types of lube companies as well. Edit to response: it's nice to offer Preventative Maintenance and of course vehicles come down to wear and tear, but do you truly have your best interest in mind if you sell "Engine Flush"? Most manufacturers actually recommend against the use of Engine Flush so this could potentially damage vehicles. It's also the customers right to address this to others that this is unnecessary.

Mar 05, 2024

Never again!! They charge extra oil filter(standart filter) and bottom plastic cover removal. I ask them filter incl. with groupon coupon he said no. I showed him but he force me to pay. I didnt have a time for fight thats why i paid then i left. Unprofessional service and quality!