Valvoline Express Care

Jan 23, 2025

Sam and his team made a fanrastic job!!! 100% recommended

Nov 06, 2024

The guys were friends and efficient. Half the price of going to the Valvoline Instant Oil change down the street. Apparently those are corporate owned but the Valvoline Express Care places are local.

Aug 06, 2024

He won't oil change for hybrid cars

Jun 06, 2024

Great service

May 06, 2024

I've been getting my oil changed and inspections done at this Valvoline for over ten years. Unfortunately this place has been going down hill the last couple of years. The last straw was when I went in to get a routine oil change. I noticed that the technician down in the bay was taking unusually long to drain the oil, but I had no other reason to suspect anything out of the ordinary. When I went to pull out, I noticed that my car was lurching when I put it into drive. I pulled back around, and the guys said nothing seemed to be out of the ordinary, and besides it wouldn't be caused by an oil change. When I got back to the house, I checked the transmission fluid, and it was BONE DRY! I called them up and the woman who answered the phone was defensive and would not take responsibility or even hear my concerns out. One of the long time technicians called me back and said to bring it back in. When I got there they checked out the car and they couldn't find any leaks. They refilled my transmission fluid and even gave me a few extra quarts, that's the only reason I left two stars instead of one. The technician basically admitted that the other guy accidentally drained my transmission fluid. I would avoid this Valvoline, they have some new people there that don't seem like they know what they are doing. One of the long time technicians is retiring and I don't see the owner there much anymore.

Apr 06, 2024

Have always come here to get my oil change and have been very pleased with how quick and nice everyone is. This morning, I went to see about inspection getting done, a man I haven’t seen before came out to my car and when I asked about getting an inspection done the guy went on a rampage. He told me The guy wasn’t there and they were getting rid of the service and he was just tired of people asking. He then started telling me I can stop driving or I can continue driving and just get pulled over. Then he had the audacity to end the conversation saying, “I’m not trying to be rude, but….” Well, sir, the tone of your voice and the way you just went on a rampage was very much rude. You could’ve just left it at the guy wasn’t there And I would have been on my way. Because of this employee, I will not be returning for any more services. I thankfully got my inspection done and the people who did it were so nice I Couldn’t ask for better services.

Apr 06, 2024

Stick to the basics when you go here. They are great for the basics. Super fast and super efficient. Owner is on site most days. Good crew, and most of them have been here for quite a number of years now, so they work really well together

Apr 06, 2024

This is the only place we get our car’s oil etc serviced. They are always fast, very friendly, and do a great job!

Mar 06, 2024

Amazing service💯☺️

Mar 06, 2024

I just got my oil changed, and really appreciate Paul for being so kind, personable, and professional, while the other gentlemen completed it fast. I will definitely return for my next oil change here and HIGHLY RECOMMEND.... Thanks Paul, and thanks to the other gentlemen for your awesome customer service!

Mar 06, 2024

I lived in Waco since August of 2015 and I went to multiple places to get oil changes and state inspection and I never received the treatment I get from these men! Service is quick! The service is great! Great customer service! Very reasonable in pricing! Friendly! Did I say QUICK?!

Feb 06, 2024

Amazing customer service! Valvoline is always the best oil change to make my Chevy truck last without ever breaking down. This location has fast service and really friendly mechanics too

Feb 06, 2024

Excellent service. Great staff. Highly recommended.

Feb 06, 2024

Fast friendly service, good people.

Feb 06, 2024

Fastest oil changes and inspections around

Feb 06, 2024

Great bunch of trustworthy guys here. Doesn't try to sell things not needed.

Feb 06, 2024

Highly recommend

Feb 06, 2024

I had my oil changed today. They were very professional and explained everything. The customer service was fantastic, which is hard to find now a days. This will be my go-to place for my oil changes.

Feb 06, 2024

I have always had good experience with Valvoline oil change centers until I went to this place while traveling through Waco. I actually traveled almost 20 miles out of my way to come to this place and arrived 15 minutes before the closing time they published on Google. The service person closed the garage door on me and rudely told me they were closed.

Feb 06, 2024

I was in the checkout line at Aldi's and discovered I'd left my wallet at home. The man in front of me offered to pay for my groceries. Of course I told him no, but thanks anyway. But he insisted. So I asked him how I could get hold of him, and he replied that he owned the Valvoline Express Care down the street. So I let him pay and later mailed him some cash ($20) for reimbursement. Then I started taking my vehicles there for oil changes. They're fast and don't get your floor mats dirty. They don't try to sell you stuff you don't need like some other shops do. But they do inform customers about things they need to service, such as changing a dirty air filter. Their techs can also perform some mechanical repairs. My car is a high mileage vehicle, so I use conventional oil instead of synthetic or synthetic blend oils. Oil and filter change is slightly over $30. They offer another service--performing state safety vehicle inspections. It's convenient when your oil change and vehicle safety sticker/registration renewal come due at around the same time. Call ahead to ensure the inspector is on the property, since he sometimes picks up his kids at school. I recommend Valvoline Express Care to others.

Feb 06, 2024

I’ve been going here for years and they have always been great!

Feb 06, 2024

Just got my truck’s oil changed here, and they were quick. Great service.

Feb 06, 2024

Not bad, dont even have to get outta your vehicle! Got oil changed here, would use again!

Feb 06, 2024

They were very polite and professional!

Feb 06, 2024

They were very quick, especially for it being Christmas weekend, and a good price too. 👍

Feb 06, 2024

This place was amazing. At other places it takes 30 minutes to 2 hours to get simple stuff done like an oil change. They changed our oil and checked other parts of the car within 15 minutes at a great price. Super friendly and honest people working here!