Valvoline Instant Oil Change

Feb 04, 2025

They over filled my oil and charged me for extra oil I obviously didn't need. Argued with me when I wanted them to take out oil to the correct amount on dip stick?? Not to happy🤔🤔🤔

Jan 24, 2025

Sara and her team are amazing. They were very thorough and very knowledgeable. I will always go to this location.

Jan 17, 2025

Fun efficient experience. Not near my house, so I combine trips when I'm near this location.

Jan 17, 2025

They were very thorough with there checkup. In addition, I needed an additional service the next day and they attended to it quickly. All of the employees I interacted with were very friendly and personable.

Jan 10, 2025

I took my vehicle to this location to get an oil change. I have been coming to Vavoline to get my oil changed for years and typically have good service. Over the years I've had a couple of mishaps that I don't think were malicious in anyway. This time however was an experience that may get me looking for another oil change business. I typically get a full synthetic oil change for my Nissan Sentra. I check the oil before I take it in to see the color of the oil and where it measures on the dipstick. I also take care of things like air filters, wiper blades, and parking/ brake lights myself. I have changed oil many times and know what it entails and would do that myself if I could properly dispose of the used oil. I can't and don't want to so I take it in to have it done. I checked the oil in my car and it was a bit on the low side and a darker caramel color. I topped it off and checked when I was due for a change and I saw that I was about 130 miles over the prescribed mileage number so I took it in. The process was very fast, too fast in my opinion, but I gave the benefit of the doubt. The kid showed me the dipstick and it was a little lighter than before, but still significantly darker than fresh new synthetic oil. I shouldn't have driven off.... I got home and parked my car, later on I checked the oil again and felt certain that my car was simply topped off. I took the car back and explained the situation to the same crew. They tried to tell me that it was probably because I had waited a long time before I changed my oil. I explained to them that was not the case at all. They all looked ready to go home, and couldn't explain why the oil did not look fresh but confirmed and agreed that it did not look fresh....At this point I came to the conclusion that they were either dishonest about simply topping off my oil instead of actually changing it, and or too lazy to do it properly. Which also tells me that the oil filter probably wasn't changed either. I did not want them working on my car at all at this point nor did I trust any of them! My advise to any other customer that goes to any oil changing shop is to double check all work done BEFORE YOU LEAVE no matter if it seems awkward or rude. Protect your car, and get what you pay for!

Jan 10, 2025

I've been going to valvoline for a while! This location is by far the most unethical unprofessional place I've been too! Then try to down talk you! O and when did they start charging $$ for a courtesy check on your oil!?

Jan 07, 2025

I just went with a friend today for an oil change and I was so impressed with Sarah's ( the asst mgr) customer service skills that I will be taking all 3 of my vehicles here. Her crew was very knowledgeable and professional. N they really worked well as a team. They were fast n thorough. Felt like we had to own personal pit crew lol. They happily n patiently answered our many questions. We left there feeling great about the experience. Sarah is a gem and asset to ur company for sure. Thanks again to Sarah n her awesome team! Looking forward to seeing u guys again soon.

Jan 07, 2025

It's not $40 bucks any more , now it's$100

Jan 07, 2025

The staff was very helpful !!! Also, very honest !!!

Jan 07, 2025

Very Great Customer Service !!! Super Informative Of Anything You Need To Know About Your Vehicle And Very Fast Service !!! I Definitely Recommend Going To This Location 🤩

Jan 07, 2025

Very poor quality of workmanship my undercarriage was an oil bath Mass

Dec 07, 2024

Awesome

Dec 07, 2024

Don't know how to check oil. They say they check the oil but they don't. And when they do they tighten the oil cap too tight where it leaks. Won't be back!

Dec 07, 2024

I miss patronizing this particular Valvoline location, because they've always been very solicitous each time I've gone. I have moved to the opposite side of town, but appreciate they've got women here.

Dec 07, 2024

In and out quickly and easily.

Dec 07, 2024

The reason why we always come here to this location is because of Sarah. She is simply amazing at what she does and always provides great customer service to us and everyone.

Nov 07, 2024

Sarah had that place running like a well oiled machine; no pun intended. Great customer service, great leadership skills, had me in and out of there in no time on 2 of my fleet trucks. We will absolutely be back 💪🏼

Nov 07, 2024

As usual was fast and quick and workers were professional now that my main auto shop closed down i will come here for a basic oil change

Nov 07, 2024

Awesome service. The super pretty Helen Hunt looking chick and Christian serviced my truck. Very kind. Very friendly. Very informative. Very professional. The pit crew was fast. Comming here for an oil change from now on.

Nov 07, 2024

Fast and professional! We just purchased used car and they were able to help us navigate correct oil and the computer system. The car lit did not install new filters and they helped us replace them.

Nov 07, 2024

Gracias por el servicio y lo recomiendo.

Nov 07, 2024

Great customer service, friendly staff, and informative.

Nov 07, 2024

I am not big on giving reviews. However, this experience was more worthy.This is my new oil change shop. The people working here display great professionalism and take pride is their work as well as their interaction with the customers (you wait in your car while they perform the oil change). Chase is the assistant manager. He leads through his example with respect for his coworkers and confidence in their abilities. Great work and great value here at this location.

Nov 07, 2024

Incredible staff, worked amazingly as a team. Got my oil change done fast & efficiently. Very good customer service.

Nov 07, 2024

No waiting. Knowledgeable staff. Young men and women working together with a professional demeanor of Camaraderie. Very impressed with a drive through service station. I have found a station that I will keep coming back to. I will refer friends and family to this station. Prices are very reasonable and actually cheaper than their local competitor.

Nov 07, 2024

They checked everything out and they let me know that my cabin air filter needed replacement. 🤗

Oct 07, 2024

My wife went for an oil change and said “it’s bad ass that there’s a bunch of females servicing the vehicles at this location!!”

Oct 07, 2024

The employees were extremely efficient, they all worked in perfect harmony. No pressure to buy anything. I was out of there so fast, which I appreciated because I was on my lunch break.

Oct 07, 2024

Went in for a much needed oil change. Staff is friendly and wonderful with their customer service. I’m often nervous to get car stuff done being a woman and I worry that I’ll get upsold on things I don’t need or misled on things I don’t know a lot about. I don’t have to worry about that here though! They do have techs that are women so it’s a much more comfortable experience for me. I’ll definitely be back for my next oil change!

Sep 07, 2024

Awesome service and friendly staff! It’s hard to beat the heat these days but I was in and out in a quickie!

Sep 07, 2024

Quick easy they pump my tires up check my filter if feels more like a genuine service they folks trying to upscale you

Sep 07, 2024

Staff was very professional, gave me options and did not try to upsell me. Plus they were super fast. They met the 15 minute promise.