Valvoline Instant Oil Change

Feb 05, 2025

Employees are always very pleasant and helpful.

Jan 31, 2025

These folks did an oil change on my Durango 2 weeks ago. I discovered an oil leak when I left it parked over clean concrete. I checked the level and it was down 2 full quarts. So I jacked it up and found the oil drain plug wasn't tight. In fact it had spun itself nearly out. I can only imagine how quick I would have lost my truck had I not noticed the puddle of oil. If this were the only time a serious oversite occurred, I would say this was just an honest mistake, but it happened with my Honda too. I wont be returning. If you do, make sure you check all the bolts before leaving.

Jan 24, 2025

The technician left my antifreeze cap off and I overheated and all of the antifreeze was all over the engine of my 2022 Hyunda Tucson Hybrid. I had to put $40 of antifreeze in it and clean the engine. I will be calling the manager today.

Jan 07, 2025

Great service!

Jan 07, 2025

Listen, y'all are not actual mechanics--I get that. But when you are replacing the oil and the oil spills over the funnel and onto the engine below, the very least you could do is alert the customer that there will be dripping oil as a result (you know, so the customer doesn't think there is an oil leak or that you forgot the cap). Do you think customers don't care or won't notice?

Jan 07, 2025

NOT GOING BACK $100 OIL CHANGE (WITH COUPON) AND YOU COULDN'T FILL MY EMPTY WINDSHIELD WASH FLUID. WITH 4 GUYS JUST STANDING AROUND. COME ON DO BETTER.

Jan 07, 2025

Very productive an professional

Dec 07, 2024

I usually go here and I paid a lot of money for my oil change. Even though they went really fast, I was told they found an engine leak from my oil pan gasket. I was very upset because I took it to another mechanic and he lifted my car and showed me where it was leaking from. It was NOT the oil pan gasket at all. As much as I paid, I was so disappointed being told that because I saw it with my own eyes. I pay a lot of money to come here, but I do not trust what they tell me ANYMORE. Felt like they rushed me out of there because it was right before closing time.

Nov 07, 2024

Friendly people, I am grateful

Oct 07, 2024

Always quick and professional.

Oct 07, 2024

This location is a supreme location. Daniel and his associates, did a excellent job at addressing my concerns with a spirit of humility and excellence. Kudos team.

Sep 07, 2024

Did a good job lube and oil on the Vet.

Sep 07, 2024

I have been getting my oil changed at this location for 10+ years. This morning an employee showed up at 0758 and yelled at me for being “in the middle of the parking lot” and told me “it’s common sense” as he rolled at 2 minutes before the shop opens. Maybe he was having a bad/late morning but I’m not spending my money to be verbally abused on my day off. I’ll find somewhere else.

Aug 07, 2024

I went in thinking I can set up an appointment because I have to work today. But they said they can do it for me in 10 mins. And they did! I just stayed in my vehicle while they checked the fluids, air my tires as well. I'll definitely be coming back for my next oil change, thank you guys so much!

Aug 07, 2024

In and out, great orders of a oil change drive threw

Aug 07, 2024

This place is the best. Fast, friendly, and competent.

Jul 07, 2024

The best experience we have ever had getting our car serviced! In less than 10 minutes we got an oil change, all the fluids topped off, tires filled with air and great people doing it all. We highly recommend them.

May 07, 2024

Josh and the guys at this location are so fast. We pulled in and out of there within 10 minutes! Excellent excellent customer service that's the way an oil change should be!

May 07, 2024

This place was a huge disappointment. We needed an oil change while on a road trip and we were told one thing on the phone, and something different when we got there. We were treated rudely and it was clear they were more interested in closing up shop and going home than fostering a new customer.

Apr 07, 2024

Oil changes here are quick and easy.

Mar 07, 2024

Gered took good care of me quite a respectful young man, took safety into account when my dumb a** asked for the incorrect amt of psi on tires. In and out in under 5 mins for air overall the best experience I've had in a while. Give that man a raise 😊

Mar 07, 2024

They have always been kind and nice to me! They have a very good staff there! I had a leak and I brought it to them to check it out, he said it was radiator and filled my coolant container up and polished off oil that I was down. They didn't even charge me! They work together as a team and get along real well with each other! Thank you guys at valvoline!! ❤

Feb 07, 2024

Always fast and friendly. Looks like there is finally enough people to keep up with all the cars going in there, very nice

Feb 07, 2024

Assistant manager was very friendly and pleasant to talk to while we waited.

Feb 07, 2024

Fast, professional and courteous

Feb 07, 2024

Less hassle than using the dealership. Nice people. Way better than the dodge dealer down the road!

Feb 07, 2024

Love going here. My mother and I have both gone here for many years for our oil changes. We buy the Groupon coupons.

Feb 07, 2024

My experience with Valvoline was beyond horrendous. I took my vehicle in for an oil change, and it turned into an ordeal I wouldn't wish on my worst enemy. One of their so-called "technicians" managed to strip my oil pan, which caused me to leak oil for an excruciating three days before I even realized what had happened. This alone was a monumental failure on their part. To make matters worse, I live a gut-wrenching three hours away from their ill-fated location. 6hour total drive there and back. When I finally called Valvoline and reported the disaster, the response I received was nothing short of infuriating. They insisted that I should take my car to a mechanic myself, then only to find out from 1800 number (Valvoline coperate) that one of their technicians from Valvoline has to look at my vehicle or the whole claim is voided, so I was left worried due to the fact they told me instantly to take it to a local mechanic. I ended up having to dig into my own pocket to cover the repair costs, a burden that should have been shouldered by Valvoline. The agony didn't end there. I was left in the dark for days, not knowing if Valvoline would end up covering the costs of the damages....consumed by anxiety and worry that I would be out a staggering $1000 due to their colossal blunder. I requested to speak with their supposed area manager, Jared, as one of their employees had promised me he'd call me right away. However, not a single word from him ever came. The situation became even more infuriating because I heavily rely on my vehicle for work. Being without it for days meant I was unable to earn a living during that time. Valvoline's negligence not only cost me money but also jeopardized my livelihood. What made matters even worse was that they never offered any assistance or compensation to help cover the losses I incurred due to their blunder. It was a stark reminder of their complete disregard for their customers' well-being and a stark display of their lack of responsibility. This entire ordeal was not just an inconvenience; it was a severe detriment to my work and financial stability, for which Valvoline showed no empathy or willingness to make amends....they just only covered the costs of the damages they did to my vehicle, is all. In my desperation, I was left with no choice but to contact corporate through their online chat. Even then, their response was agonizingly slow. Eventually, they approved my claim, but did Jared ever call me, as promised? Of course not. The lack of accountability and the sheer incompetence displayed by Valvoline in this entire ordeal were utterly maddening. I was furious, to say the least. Valvoline's actions, or lack thereof, are inexcusable. They left me stranded, out of pocket, and in the dark for days. This level of mistreatment is simply unforgivable, and I wouldn't recommend Valvoline to my worst enemy. They have lost a customer for life, and I implore anyone reading this to avoid them like the plague.

Feb 07, 2024

Quick oil change for the Chariot. One thing check our hands for oil when closing the hood on a white 300.thank you -1 star.-1 update always make sure the oil plug pass corporate..blessings +4 customer serves 10/25/23

Feb 07, 2024

Refilled my propane excellent service

Feb 07, 2024

The staff super nice and professional