Valvoline Instant Oil Change

Nov 25, 2024

I had a great overall experience with them. Recommended a few services. Checked all my fluids then checked my lights. They worked with togetherness and professionalism.

Nov 24, 2024

Very efficient and nice. I am new to this neighborhood and glad to find a Valvoline so close by.

Nov 20, 2024

Employees are always working like a team. Communicating with each other to make sure job is completed including getting approvals from team.

Nov 13, 2024

Broke my gas cap when I went in for my annual inspection/oil change and didn’t tell me. I found out the next time I went to get gas when my gas cap fell off. Returned to ask them to fix it and they surprisingly acknowledged that they had broken it and agreed to order a new gas cap. However, when the gas cap arrived we found out it was an incorrect size. The Valvoline manager Zachry told us they would order the correct size, and to come back another week later. We did, and this time were told that they were “still looking” for the right size gas cap, and to come back in another week. (At this point, I’ve had a broken gas cap for a month). We officially gave up then and just drove to AutoZone, bought a gas cap, and fixed it ourselves. Overall, this was the most disappointing interaction I’ve ever had with a car service company. I would not trust this Valvoline with your vehicle, unless you’re okay with finding a surprise broken part later, being strung along as if they’re going to fix it without refunding you or anything, and then ultimately giving up and fixing the issue yourself due to their incompetence.

Nov 13, 2024

I only use this location off Slaughter Lane here in Austin, TX. Always a great service and explain well when additional items need servicing and when something can wait.

Nov 06, 2024

Great service at Valvoline for a quick and easy oil change. The team was efficient and professional—perfect for anyone looking for quality and speed without having to leave the car. Highly recommended!

Oct 30, 2024

Zackary ty too you and your teams,awesome customer service!

Oct 27, 2024

Horrible customer service! Will never go there again! Save your time and money! Go to a different location.

Oct 27, 2024

Won't return. Huge upsell. They were out of the regularly priced oil. Had to purchase higher grade. Said my battery was bad. Went to O'Reilly to double check and they said it was fine. I had good luck at other locations but this one is off my list.

Oct 27, 2024

Great service. Thank you!

Oct 27, 2024

I believe it was Zachary who helped us. He went ABOVE AND BEYOND when it came to getting my care taken care of! He was friendly, fast, and took the time to answer any questions I had!

Oct 27, 2024

It was a good experience overall

Oct 27, 2024

It’s been my go to spot for awhile just because its quick and close to home but big shout out to Angel! He really went above and beyond in explaining what my car needed!!

Oct 27, 2024

My experience today was excellent. Ian was my technician. He was very informative and thorough. The rest of the staff was busy and the operation seemed very efficient. We will bring all of our fleet vehicles here in the future. Highly recommend.

Oct 27, 2024

The best experience! The stuff here on this location were the 👌

Oct 27, 2024

The experience was nice and fast I was told that there was something else other than an oil change needed? I wasn’t too sure to believe it and I trusted the process and also got that service it drove SMOOTH & indeed helped!

Sep 27, 2024

Amazing service and staff! Extremely efficient, had my oil changed, and checked everything within 30 minutes. I really appreciate their attention to detail and professionalism. Definitely be coming back for future services.

Sep 27, 2024

Excellent service. Excellent customer service. Although I had to wait about an hour before getting into the bay, the experience was great and the service performed was excellent.

Sep 27, 2024

Great shop, fast and friendly service. Highly recommended! Just wanted to come and update this review. I didn't realize that I had left at 7 years ago. I will say that nothing has changed in that 7 years. I super recommend this place. I have never experienced such friendly and efficient employees at an automotive shop as here.

Sep 27, 2024

I arrived at 8 and they don't do inspections till 9. I came back at 8:55. They said I would be up soon. Waited for 30 minutes and still in line with an oil change in front of me. I left. Total incompetence!

Sep 27, 2024

I love going here!!! Everyone is so nice and they do a really good job. I trust everyone at this location with my baby (my car)!!! Michael was very helpful with providing me with services I needed. I can honestly say this young man knows what he's doing. This location and workers really know what they are doing and will never point you in the wrong direction. I've been coming here for over 3 years now! Thank you everyone!

Sep 27, 2024

So quick and everyone works well together to get everyone out as soon as possible. Will never go anywhere else! Friendly and always ask about coupons to help u save.

Sep 27, 2024

This is my go-to oil place and refuse to go anywhere else. This location has great customer service, quick service, and thorough explanations of what is being done and recommendations for further service.

Sep 27, 2024

Went there twice this month (2 cars) for a State Inspection only. First time, the up-sell was horrible. Leave my filters in my car, leave my tires alone, what are you doing to my battery! When I declined the new filter, they didn't even close the housing where the filter goes. Second time, "the inspection guy's not here". So I drove down to Manchaca and had zero up-sell. Two stars because I've been going here many years without these problems.

Sep 27, 2024

Went to get a few different services done for my car, which I know can be annoying. Everyone there was super professional, helpful, and kind. There was a nice young man named Michael that was super kind, professional, and answered every question that I had (which again, I know can be super frustrating and annoying when being questioned about your job services) but he didn’t seem to mind explaining the services and why they were needed and explained it in a different way if I didn’t understand what was being said. Definitely recommending this location!

Aug 27, 2024

Bro they went to fast almost gave them a 1 star, I was barely getting comfy

Aug 27, 2024

Excelente servicio 🫡

Aug 27, 2024

Great customer service here. Friendly, professional and quick.

Aug 27, 2024

Great service 👏

Aug 27, 2024

Great service. Very fast and friendly!

Aug 27, 2024

Just got my oil change and front dif serviced. Got guided in and out of there within 15-20 min top. Best in the area! Shout out Dante for the 5 star service.

Aug 27, 2024

Overchargers

Aug 27, 2024

They were very friendly and fast. 10 out of 10 I will be coming back again for my next oil change.

Aug 27, 2024

Wonderful service all the guys there changed my oil fast and provided great customer service!!!

Aug 27, 2024

worked with a lovely tech named bryan to get my oil change and inspection done. was working hard to get people in and out as fast as possible! suggested a filter change that was badly needed and helped me find the right coupon to use. very friendly and professional! will be coming here again!