Valvoline Instant Oil Change

Dec 03, 2024

Such nice people!! Fast and easy

Nov 21, 2024

It is so comforting is this day and time to go for service where you can trust the company and individuals. I cannot recommend Valvoline on Montford enough. Excellent professional service with warm caring attitudes.

Nov 14, 2024

I smile at the memory of getting this oil change. Geoff can do it, but with a discount coupon it made more sense to go to Valveline. The staff were delightful - capable, fast, and fun.

Nov 14, 2024

Very friendly and offered to service my radiator. I came back and did it.

Nov 05, 2024

Came here for an oil change and NC inspection on a Saturday morning. Service was quick and friendly at a fair price. We had a coupon they honored and were treated with respect when we declined additional services, we'll be back.

Nov 05, 2024

Do yourself a favor and go see Max, Chloe, and Tyler at Valvoline on Montford Blvd, Charlotte, NC. This is the only place I’m ever going for oil changes from here on out. From the moment I pulled in to the moment I drove away, this team was polite and courteous and super efficient with their service. Their exceptional customer service blew me away and I just need to let the people know!

Nov 05, 2024

The employees were helpful, friendly, and truthful. They answered all of my questions and were fast with all of the repairs that needed to be done. I didn't feel like I was upsold and loved the respect that they had. Thank you!

Nov 05, 2024

fantastic customer service

Oct 05, 2024

Quick service and a staff that has been there for years. I usually drop off my vehicle and walk to one of the many restaurants on Montford.

Oct 05, 2024

Was there on 9/21. Looking at other reviews I see a trend here. Broke off my skid plate bolts and didn't even bother to bolt them on or let me know. When I noticed they finished rather quickly I asked top side tech if they were finishing below and assured me it was. Not even 1/4 mile down the road I hear noises and find out they lied and did not install plates properly. Went back and manager added a temporary fix. Filed a complaint and said I would get email and call within 2 days. Lied about that as well. I just want my skid plates properly secured with the correct fasteners and left in original condition. Crazy the amount we pay for this kind of service. Guess next step is small claims court.

Sep 05, 2024

Great experience at Valvoline for a tire rotation and car inspection. JB and Gio were outstanding—quick, professional, and efficient. The process was smooth from start to finish. Highly recommend!

Sep 05, 2024

Great location with great management, very honest. I had some questions about the products, they answered all my questions and did not try to rip me off or trick me. Very nice people.

Sep 05, 2024

Professional and friendly staff looking to provide top quality service and efficient turnover!!

Sep 05, 2024

They were awesome! Went in for a inspection and was out within 20-25 mins

Aug 05, 2024

I came here on 7-16 to put air on my tires , on 7-18 all four of my tires almost exploded , they put 48 on each tires pressure ! My car can only hold 35 !

Aug 05, 2024

Super fast, super chill, super nice. Gotta thank Jabari for his excellent service👍

Jul 05, 2024

Elijah and his 2 person crew are rock stars. They are extremely short staff and tired but they maintain a professional atmosphere and curious service. I'd gladly wait again 40 minutes for an oil change to receive excellent customer service. I DO RECOMMEND this company even with a wait time.

Jul 05, 2024

In and out quickly. Stayed in car. Fast courteous service.

Jul 05, 2024

Jabari and the team were awesome. Great customer service and friendly people!

Jul 05, 2024

I drive for work and sometimes have to go an hour or more one way. My AC was busted and I was dying in this heat wave. Literally dropping dead every evening from heat exhaustion. These guys saved my life by fixing my AC at a very reasonable price and being friendly and accommodating during my whole visit. I now have my new favorite maintenance shop for my beloved little truck. 10/10 recommend!

Jul 05, 2024

It was great and a pleasure to meet the people who do an excellent job by teamwork and their store manager was very caretaker and honest Man even he gives 30 dollars off on my oil and no shop can do that for anyone unless someone like this manager who cares about his customers deeply and I am glad to stop bye and looking forward to go back for next oil change so thank you guys for your outstanding service and may God bless you all brother's

Jun 05, 2024

Absolutely avoidable mistake- will not be going back. I had my oil changed yesterday and they did not bolt the metal plate on the bottom of my car when done. On a road trip today with my three month old daughter, it started dragging the ground and became bent and we were no longer able to safely drive it. To make matters worse, as they were changing it yesterday, I was chatting with an employee. I told him that about 5 years ago I had my oil changed at a different location and the team did not bolt the metal plate back. The following day- I went on a road trip, the plate dragged the ground and I had to have my car towed. He made a big deal about how it would never happen here and how he hopes they paid for the tow and how I would be taken care of. To the benefit of the employee I was talking to, he was not the one that changed my oil. But it made the situation all the worse that I had just told him the story and the same mistake happened. Again, totally avoidable and honestly just ignorant mistake to make and a huge inconvenience to my family.

May 05, 2024

Misleading pricing. I have used a Groupon every time and this is the first time they charged me for taxes on my Groupon. Thankfully, many other oil change places nearby.

Apr 05, 2024

I came here to get a oil change today, first of all let me say that the atmosphere was very inviting, they got rite to it and finished quickly ,And did a awesome job!!! I advise u to come to this location!!! 😃 this is my new place .

Apr 05, 2024

Really great service today!

Mar 05, 2024

I love this place. The people that work here are so nice, it makes me want to hang out at the shop and makes the wait seem minimal. I got an oil change and car inspection at the same time and it only took about 20 min. They are so attentive and efficient and I can't stress enough how friendly the guys are that work here. I recommend this place to everyone I know. It really takes the stress out of car care and I love that it's a one stop shop. Customer for life.

Mar 05, 2024

Terry and his team provide excellent service! I stopped by today for my State Inspection and they were very friendly and professional. This is the only place in town that I will go for an oil change. Thank you!

Feb 05, 2024

Good and Fast

Jan 05, 2024

I came in today to get oil Change one of the workers. He was very rude he didn’t want to help me he said there is smoke coming out of your front hood. I said can you help me with it he kept saying no. Never coming back at this place again horrible customer service. Went to to somewhere else there is nothing wrong with my car. They just didn’t want to help. Please people do not go there horrible customer service…

Jan 05, 2024

I'M SERIOUSLY CONCERNED ABOUT THE QUALITY AND INTEGRITY OF THE SERVICE RENDERED HERE. THEY ARE VERY SLOW, APEAR TO BE DISORGANIZED AND OR INEXPERIENCED. PHILANDO, ASSISTANT MANAGER IS VERY RUDE. I DON'T LIKE BEING TREATED LIKE THIS, DON'T TREAT OTHERS LIKE THIS AND DON'T DESERVE THIS KIND OF TREATMENT. HOPEFULLY MANAGEMENT WILL ATTEND TO THIS ASAP. I WILL NOT RETURN HERE AGAIN.

Dec 05, 2023

Awesome service

Dec 05, 2023

I come here for oil changes and vehicle inspections. If there's no line you're in and out pretty fast but obviously if they're backed up you're going to be waiting. The staff is super nice though. They're very attentive and fun. While you're waiting they're making small talk and it seems like they enjoy the job for the most part. Happy employees = happy customers

Dec 05, 2023

I go out of my way / pass by a good amount of oil change stations to go to this specific Valvoline because of the people. They are always friendly and a pleasure to deal with. Mike in particular went out of his way to help me with an issue and I appreciate his, and this location's overall, level of customer service.

Dec 05, 2023

They didn't ask me if my tires need air I found out when I left the shop when one of the tires censor not working and they inflated my tires from 35 to 38