Valvoline Instant Oil Change
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Review highlights
"Efficient service, convenient location, and courteous staff."
"Would recommend family and friends for not only the price but the service."
"Great experience with this Valvoline location for a BMW."
Overview
Categories
Oil change service, Auto air conditioning service
Directions
9110 Monroe Rd
Charlotte, NC, 28270
Phone number
Call: +1 704-846-3994Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
7:30 AM - 6:30 PM
Tuesday
7:30 AM - 6:30 PM
Wednesday
7:30 AM - 6:30 PM
Thursday
7:30 AM - 6:30 PM
Friday
7:30 AM - 6:30 PM
Saturday
7:30 AM - 6:00 PM
Description
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Charlotte.
Reviews
Dec 05, 2024
Went in for oil change for the first time and I had so many questions. But the worker yoni was really knowledgeable and helpful answering all my questions. Will be back to have do my oil changes
Nov 30, 2024
I was nervous because I got my oil changed by myself for the first time today, but everyone was very nice and knowledgeable so my nerves quickly went away. The team that worked on my car was Isaac (CSR), Carson (topside), and Anthony (bottom side). Thank you all!
Nov 30, 2024
Quick and friendly!
Nov 16, 2024
I came for an oil change and NC state inspection. Isaac, Emilia, and Justyn performed the service and inspection in less than 20 minutes. I have been visiting this location a number of times and each time the customer service is excellent.
Nov 16, 2024
Justyn T took great care of my Lexus today. He provided excellent customer service skills. He is very knowledgeable about cars. Keep up great work Justyn.
Nov 07, 2024
Fast friendly service. In and out. Will recommend to friends and family.
Nov 07, 2024
Friendly and quick
Nov 07, 2024
I was in a hurry. Thought I would try someone new rather than the dealership. Stopped by Monroe Rd location to ask price of service. I was told $114 so I agreed for service. At check out I was told $140. The guy even told the man he told me that.. I told him he should honor it because thats what I was told. He refused and said it took 8 gallons. I wouldnt have got service there because that was way more than my dealership charges! Thank goodness I had a $25 coupon. Not a very happy customer!
Nov 07, 2024
My experience was awesome! I didn’t expect anything less! I was definitely pleased for the willingness to help and great service
Nov 07, 2024
Quick and easy auto inspection.
Nov 07, 2024
The manager Joe introduce himself personally to me - explained the process and asked for any additional services. He and team were friendly, professional and helpful. Joe personally reset the maintenance warning.
Nov 07, 2024
Wow ! These guys were amazing ! Extremely polite, professional and quick ! I can highly recommend this place, thanks !
Nov 07, 2024
Because the whole team worked on and oversaw the quality of the service including the manager Issac. The team included csr Daniel, topside Yoni, bottom side carson. Well done.
Nov 07, 2024
I live 45 minutes away, but due to the service I get at this location it’s worth the drive 10/10 times. Isaac the Manager is upbeat, informative, knowledgeable and friendly when passing education on the vehicles specific needs and upcoming maintenance. Everyone one here had a smile on their face and truly appreciated me and the other customers that were present while I was there. Shop was clean and organized didn’t feel like i was driving into a clutter space. The teams communication with me coming in and departing as well as doing their checks was clear concise and make me feel super comfortable driving over the pit. As always thank you guys for making this process as easy and enjoyable as possible.
Nov 07, 2024
In and out 15mins!
Nov 07, 2024
Isaac did an Amazing job he was professional and all others were great. Definitely will visit again!!!
Nov 07, 2024
These guys are some of the nicest & most genuine people. Oil change in literally less than 10 minutes this morning, & I’ve never had to wait more than 20 minutes prior to today. No hassle, just great service! Thank you so much guys, I appreciate your help!!
Oct 07, 2024
Always friendly, thorough, and efficient.
Oct 07, 2024
Great experience, great team highly recommend. I had one car in front of me and still I was in/out in about 20 mins (oil change only). Worked with Daniel and Bryan who were efficient, double checked their work, and communicated very well. Daniel even took the time to explain why he was recommending the type of oil he was. I've never had that happen before and greatly appreciated it.
Oct 07, 2024
Great service
Oct 07, 2024
I would not recommend this location. I recently moved to the area and needed an inspection. I was told by the staff my diesel truck failed an inspection due to having a straight pipe. I have had this truck for 18 years and never had a problem. Only a safety inspection is required.
Oct 07, 2024
The cost of premium oil was $40 higher than the dealership. The person working on my car didn’t seem like he knew what he was doing. He didn’t have the proper size funnel so he winged it and was initially going to try and pour the oil without a funnel at all. The manager had to lookup how to turn my oil indicator off on YouTube. Overall, it wasn’t the best experience and I won’t be back.
Oct 07, 2024
The oil change was fast and the employees are very friendly.
Sep 07, 2024
Cam and Porter were wonderful for this 75 year old woman.
Aug 07, 2024
Excellent, friendly and quick oil change and inspection!! Highly recommend!
Jul 07, 2024
Quick and easy plus they don't over try to upsell you a bunch of things you don't need like many oil change places do! They take a no as a no and go on with the day.
Jun 07, 2024
Wonderful service. Had oil changed, new filters for cabin, engine. Very professional.