Valvoline Instant Oil Change

Dec 04, 2024

Friendly staff. Fairly quick wait time. Even quicker service. They did not check my blinkers like they normally do though.

Nov 30, 2024

Honest and friendly service.

Nov 23, 2024

Always a great experience - quick and efficient!

Nov 23, 2024

Home of the two hour oil change. Go somewhere else. The employees dick around and have no sense of urgency at all. Sat waiting in the car for two hours on a Saturday while the literal TWO other cars in front of us got serviced for literally anything other than an oil change.

Nov 23, 2024

Sat in line for exactly an hour and a half (not joking) with just two cars in front us. Waisted half a day getting the family ready and driving to town for an oil change and for an appointment we had to miss to sit in line here.

Nov 16, 2024

Absolutely terrible experience. My brother brought in his van for a simple oil change, and it turned into a nightmare. The staff upsold him on a coolant flush and, during the oil change, somehow stripped the oil plug threads. They installed a different plug and acted like it wasn’t their fault at all. They didn’t even bother showing the oil dipstick to verify the work was done. It seemed like no one knew what they were doing—everyone was scattered, and he ended up waiting way longer than necessary. To make it worse, they told him the transmission fluid was low and added four quarts without proof, even though it had been just fine before. Guess what? Now the transmission is leaking badly, and my brother is left dealing with the mess. He even filed a claim, and it was just flat-out denied. This van was well-maintained with zero issues before coming here. Now it’s got problems that Valvoline refuses to take responsibility for. Do yourself a favor and take your car anywhere else but here—this place is careless and won’t own up to their mistakes.

Nov 16, 2024

The entire staff at the Eastgate location is the best out of all East Cincinnati locations.

Nov 07, 2024

AMAZING crew at Eastgate Valvoline!!

Nov 07, 2024

I always get good service at a Valvoline. I got there early because this location always has a line.

Nov 07, 2024

I work as an optician right down the street from this location. Tonight when I got off work, one of my tires was dead flat(rim on ground). I called valvoline and they said to come see them so they could help me. The staff was just phenomenal. Young men very willing to assist. I just want to share this experience because they have no idea how much I appreciated their help. Didn't even charge me. I'm going to pay them a visit one day before work and drop off a Starbucks gift card to let them know how much they did for me. Thanks guys. I'm a customer forever for this!!!!

Nov 07, 2024

They've always done right by me at the Valvoline in Eastgate. I've gone other places that are cheaper, but I always come back. I highly recommend!

Oct 07, 2024

Employees were professional, knowledgeable, and courteous. Very quick and convenient service. Always a good experience at this location.

Oct 07, 2024

I really appreciate the help I got when I had something dragging under my car on Saturday. Your service was outstanding and your team was very kind. I am grateful for your assistance! I'll come back for an oil change soon.

Oct 07, 2024

Quick and efficient process. Robert was awesome and thorough. Will return again.

Sep 07, 2024

Have used them for years. Never a problem

Sep 07, 2024

Kyle was extremely kind, educating and friendly. As a female this is a rarity and I would come to this location just for him!

Sep 07, 2024

Matthew was a sweetie and let me see and learn the process of replacing my inside air filter, Chad was also very committed to making sure everything was good to go on my car. prices are also slightly better compared to Take 5 :)

Sep 07, 2024

The eastgate location is always top notch truly enjoy the customer first attitude that all the staff has! I’d give them a 10 if it was possible!

Sep 07, 2024

This place knows how to rip people off and for full synthetic oil they were going to charge me $108. Luckily I had a $15 coupon. They always tell you to repair, flush or replace other things during the visit that don’t even need done just to try and steal your money. What they charged me was a ripoff and I will never return to Vavoline again.

Sep 07, 2024

We came in on a Sunday morning and got right in. Robert and Chad did an exceptional job even repairing our windshield wiper that needed tightening....we were on our way out for an overnight trip and they got us out quickly and checked over car to get it travel ready!!

Aug 07, 2024

Chad helped save me $100 dollars today! Valvoline is always my go to! Great people

Aug 07, 2024

Eastgate location is 100% on it. Always a great group of guys. Alex was very informative and kind. Thanks guys!!

Aug 07, 2024

Nice crew. Not pushy.

Aug 07, 2024

Professional, cool, and got the job done! Trustworthy guys who make sure your car all taken care of

Jul 07, 2024

Great guys. Service was great. Go there!

Jul 07, 2024

I always have a great and reliable experience at every Valvoline I've ever been to.

Jun 07, 2024

Fast but they try to upsell you on everything and their prices are ridiculous. Good employees though.

Jun 07, 2024

Good work crew

Jun 07, 2024

So quick and helpful!