Valvoline Instant Oil Change

Nov 28, 2024

Friendly, competent, knowledgeable, and quick

Nov 21, 2024

My go to shop now even though there are a lot in-between where I live and this location. Shaun and the team out there are highly professional, efficient and get you out the door fast without compromising on their work. Hit this place up.

Nov 05, 2024

Systematic. I know exactly what to expect. Friendly professional.

Nov 05, 2024

Quick service, friendly employees and not too expensive.

Nov 05, 2024

Wow. Let's see... "15 minute" oil change took over half an hour with a staff member who was thoroughly confused and needed constant reminders from his co-workers. Left oilly hand prints on the hood AND gloove box inside the car from dirty gloves. Skid plate fell off the next morning. No offer of refund or discount. No appology. No acceptance of responsibility at all. Edit: going to have to replace the wiper blades they sold me, too. Inferior.

Oct 05, 2024

Great customer service

Oct 05, 2024

VERY friendly crew! Taylor & Liandy were making jokes and speeding along (the already very fast) my oil & filter changes. I will come back to this location every time!

Sep 05, 2024

One word- ghetto!

Sep 05, 2024

Vanessa provided great customer service.

Sep 05, 2024

Very Helpful 😃

Aug 05, 2024

Always great and will ask u and tell u what needs to be done

Aug 05, 2024

In and out in less than 30 minutes no line today

Aug 05, 2024

Outstanding customer service

Aug 05, 2024

Took my vehicle for an oil change. A couple days later after not driving it I noticed a puddle of oil in my garage. I took it back after having to spend $40 on oil at Napa to make sure it was full enough to drive. They redid the oil change at no charge. Took it home and a couple hours later another puddle of oil. They tried to tell me I had a leak in one of my hoses. After getting underneath the car and looking for myself I saw the oil was leaking from the filter. I took it to the Lewis Center location where they told me the filter was barely screwed in. Stay away from the Polaris location. They obviously have no clue what they are doing.

Aug 05, 2024

Vennessa and her team were wonderful to work with. She explained everything that was going on and gave great recommendations. Did not try to oversell or get me to do something my car wasn't needing. Honest service is important and it keeps me coming back when I feel I can trust the technicians.

Jul 05, 2024

Everyone was friendly, and knowledgeable. Service was quick. I go to the Polaris location for my oil changes. Highly recommend.

Jul 05, 2024

Had a great experience with Vanessa(so sorry that’s not the correct spelling)she was a pleasure to talk to while service team quickly and efficiently worked through my oil change, made a overdue oil change a lot more satisfying and makes me think I won’t wait as long next time.

Jul 05, 2024

The only place I go for oil change.

Jul 05, 2024

Took my granddaughters car in and they were efficient and explained what was being done.

Jul 05, 2024

You need to train your employees better, their lack of knowledge and carelessness is causing damage to people's vehicles. I took my Infinity Q50 to this location around 6 months or so to have the oil changed. And today I took my car to Infinity of Columbus and they reported to me that the Air filter boxes were not installed correctly after they were replaced last time. They are advising me to never take it back to whoever did this and I am absolutely going to take their advice. This has caused my engine to run horribly, the performance has slowly been getting worse and is affecting my gas mileage too. This is what caused me to take it to my guys at Infinity. I hope there is not any permanent damage to my engine because improperly installed air filters can cause debris to get inside and cause wear and tear to the internal parts! In the past I thought I would save money and time by taking it to a Valvoline for an oil and air filter change but I see now that was a mistake. I put my trust in having it serviced there assuming everything was done correctly and it wasn't. Nice guys and all but I'm sorry I will not be returning or recommending anyone to use Valvoline

Jun 05, 2024

Love this location! Nick was so kind and personable and hooked me up with what he could :) 10/10 service!!

Jun 05, 2024

They were very nice and prompt. They changed my cabin air filter because it was making my car smell.

May 05, 2024

The workers are never very friendly. This last time they overfilled my oil and oil got all over my engine and windshield. They did a poor attempt of cleaning it. When I left I still had oil dripping down my wind shield.

Apr 05, 2024

Good people work here, and they give fast, accurate service

Mar 05, 2024

Only scumbags work here.

Mar 05, 2024

They are really slick

Feb 05, 2024

I’ve been coming here for like a decade and always had a good experience with the staff. The last few times the attention to detail and care isn’t there. They aren’t even communicating how long the wait is or where to go. They didn’t tell me about services I needed and I had to ask for them. I left and my tire pressure light was on. I was there over an hour and they didn’t even fill my tires. But they said they had. Seemed like everyone was too busy socializing and deciding who was going to lunch to actually do the their job. Three stars is generous. I’m taking my business elsewhere. Shame. Y’all were great for so long.