Valvoline Instant Oil Change
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Review highlights
"Always get good service at this location. Not only did I get a fast oil change, they also installed a previously bought air filter and cabin air filter. Unfortunately the …"
"Excellent service, short wait time and friendly technicians!"
"The staff was good, the prices are over the top"
Overview
Categories
Oil change service
Directions
16335 Mack Ave
Detroit, MI, 48224
Phone number
Call: (313) 881-4990Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 6:00 PM
Description
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Detroit.
Reviews
Dec 01, 2024
Great customer service, fast efficient and great price will come back here for all oil and tire rotations
Nov 16, 2024
I’m disappointed with the charges, for a basic oil change at my neighborhood Valvoline. I was charged $33 for 2 quarts of oil. My truck takes 8 quarts, and I was not given a price for the 2 quarts before service was rendered. Discussing, and price gouging!
Nov 16, 2024
They get me through quickly for an oil change and always do a good job. Usually under $100 with a coupon
Nov 07, 2024
The team was professional, personable, and efficient. I will definitely be back. 10 out of 10!
Oct 07, 2024
I'm usually not one to leave bad reviews, but I'm really disappointed. After an oil change, I asked if they replaced the drain plug, which is single-use, and they said no, they reused it. This shows a lack of knowledge about my car. Then, they tried 10 upsells, half of which didn't apply, including an automatic transmission flush when I have a manual with a sealed transmission. The reused drain plug caused half a liter of oil to spill onto my skid plate, and I had to redo their work. Not happy.
Sep 07, 2024
Always good vibes 👍🏿
Sep 07, 2024
Great service. Take advantage of coupons. Polite and friendly staff. Oil change and tire rotation took about 45 mins.
Sep 07, 2024
I went there for an oil change but the lady informed me that I still have a 1000 miles to drive before my oil needs to be changed
Sep 07, 2024
They were very friendly and they have great discounts!!!
Sep 07, 2024
The female worker was very polite and friendly
Aug 07, 2024
mel is the best!! everyone in the shop is fast and friendly. got fleeced a little for filters I probably could have replaced myself but I definitely enjoyed the process
Jul 07, 2024
On June 8th I went this Valvoline because I read some of the reviews about this shop. Well I must say the reviews were right! I met the manager and her staff and they were fantastic, super professional, they treated me like family and took care of all my car needs. Mel you have a customer for life, great job and I highly recommend for people to go to Valvoline instant oil change on Mack road 😀
Jul 07, 2024
Very thorough and prompt service
Jun 07, 2024
Quality Valvoline shop on Mack
Jun 07, 2024
Staff is very quick and friendly! They made me aware of issues I didn’t even know my car had and gave helpful suggestions on what to do. I didn’t feel like I was being sold services I didn’t need. The team was very professional as well. Mel is awesome and definitely stood out. Tina was an angel, very kind, and gave great advice on another issue I was having as well. Couldn’t finish all the services today but I’m happy to revisit this location once I have the cash. 100/10
May 07, 2024
Cordial and prompt.Be aware that if you're a woman, they may try to sell you extras that you may not need
May 07, 2024
I'm impressed with the staff. Very professional. Customer service was excellent. The manager was very helpful with explaining the process with maintaining regular oil changes. I will let all my friends and family know about this location.
May 07, 2024
Mel was awesome! Best experience for an oil change that I’ve had. She was funny, friendly, and so helpful. Had us laughing the whole time. It’s hard to find people that truly care about customers, but she’s definitely one of them. 100% recommend coming to this location (tip: always use their coupon 😁)
May 07, 2024
We never have to wait to long it never be more then two cars ahead of us each time we go.❤️
May 07, 2024
1. I love cars. 2. This place is incredible. 3. Mel is incredible, everyone working there, with her, is incredible. This place is so well run, I am blown away by how well run it is. I need to pick up a shift here if they would ever hire me to learn how to run a place like this. I cannot wait until I need to change the oil on another car. The only thing that could make this better is if they had a steam room, bar & sauna.
May 07, 2024
Honest people
Apr 07, 2024
Great employees and good quick service!
Mar 07, 2024
I will NEVER go there again.
Mar 07, 2024
Nice low prices, bigger savings for smart shoppers who are savvy. 👌👍
Mar 07, 2024
Professional associate! Very helpful from start to end.
Mar 07, 2024
Quick professional staff and service
Feb 07, 2024
Bien
Feb 07, 2024
Excellent service no pressure upselling, only recommended. Detailed inspection revealed nail in tire and repaired on spot. Professional courteous and efficient. Highly recommend & will return as needed
Feb 07, 2024
Service was fast. They were professional and did route inspection.