Valvoline Instant Oil Change

Dec 02, 2024

Great staff, and they did an amazing job

Dec 02, 2024

I like getting to sit in my car while getting my oil change! The employees here are very courteous & come to you to see what I need! They even show me where I can get coupons to use that day!! Won’t be going anywhere else!

Nov 14, 2024

I have been going to this location for at least 15 years or more.

Nov 14, 2024

This place is a joke they are very rude, the state inspection person is never there. I don’t recommend you guys to come here..

Nov 07, 2024

This place is a joke!! If I could put a "0" I would. I took my car here back in September 17th. On September 27th I noticed that my oil light was blinking on and off. I took it to a mechanic and he stated that he thought they may have put the wrong oil filter in. So I got another oil change, BUT when he drained the oil out it was VERY THIN like water!!! It had no thickness to it at all!!! I had to have my car towed to the shop. NOW I need an ENTIRE ENGINE!!! I was told that when Valvoline put that thin oil in caused my motor to FAIL!!! I've been trying to be patient with this place BUT I'm the one doing all of the calling!!! I've only heard from them once and that's because I CALLED!! The employees that did my oil change that day were playing and joking around!!! That pissed me off!!! Had they NOT been playing maybe I wouldn't be in this situation!!! The area Manager Michael lacks customer service. If you haven't heard anything from whomever call back and let that person know that it's still being worked on or whatever the case maybe!!!! My car was running perfectly fine until I bought it here for an oil change!!! I WILL NEVER let them change ANYTHING for me EVER AGAIN!!! Hire some people that takes their job seriously instead of playing and messing up people's cars!!!! I should have left when I saw that they were playing and joking around!!! I've learned my lesson!!! I will never do business with this place again!!! ALL of them should GO BACK THROUGH TRAINING to learn how to give the proper CUSTOMER SERVICE!!!!

Nov 05, 2024

I continue to be impressed with the consistency of great customer service. Richard is breath of fresh air and makes me feel welcomed. The manager Tresman was also great. He was very helpful and I really enjoyed my visit.

Nov 05, 2024

It’s always quick and seamless at this location, and everyone is friendly and helpful.

Nov 05, 2024

Quick and fast friendly staff

Nov 05, 2024

Very professional and friendly, quickly did the job

Oct 05, 2024

Excellent Service

Oct 05, 2024

My experience was very good staff were very friendly and professional.

Oct 05, 2024

Shawn is such an amazing person. My customer service experience was nothing short of amazing at this location. Fun and respectable. UNTIL NEXT TIME SHAWN!

Oct 05, 2024

Will not go back, they failed to attach the fasteners that hold the lower panel on and then had to wait an hour when I came back to find out they couldn't find the parts and would have to come backa third time. Manager was rude and wanted me to change lanes after I'd been sitting an hour already. I amazed me that they would let me leave with a potentially dangerous situation that could have cost them a lot if it had caused an accident. Manager needs to be retrained in how to treat customers.

Oct 05, 2024

They are knowledgeable and fast.

Oct 05, 2024

This is my first experience with Valvoline instant oil change. I am angry at everyone that knew about this and kept it from me. I can stay in my car and get my oil changed? Sold. Great service, fast, friendly with no pushy upsell.

Sep 05, 2024

They're usually pretty quick. I just left after waiting over 45 minutes today though. Employees were dragging around looking dazed and confused. I guess the day after a holiday is not good for fast service. I'm headed to Walmart🤷🏿‍♂️

Aug 05, 2024

Getting your oil changed at Valvoline is an experience because not only are you able to get your oil changed and sit in the car. They also give you other important details about your car that needs to be taken care of and they offer coupons.

Aug 05, 2024

Oil change was excellent staff even better…They give you an all around service for regular oil change…My new place!!!

Aug 05, 2024

Quick on oil change but they didn’t properly tighten the bolts on my skid plate and two fell off and one of the front ones was barely hanging on so I had to buy replacement bolts and fix it myself

Aug 05, 2024

Store drained my transmission fluid by accident, towed my car, and now won’t reimburse me for personal car use. They will not communicate with me either. I’ve been a loyal customer for 15 years and now this kind of treatment. Poor customer service.

Aug 05, 2024

Victoria was really nice & service was great and fast definitely my new Valvoline

Aug 05, 2024

Waited long but employees were great especially Sean...

Jul 05, 2024

Customer service is really really bad no Freindly they just talking like kids and also no one know anything just charge you $85 good to go that’s it. Ithey don’t know nothing.

Jun 05, 2024

Fantastic experience. The techs who worked on our vehicle were professional, knowledgeable and respectful.

Jun 05, 2024

No line when I pulled up; full-service oil change completed in 15 min while I waited in the car. The work crew was in good spirits - singing, smiling, with good interactions under their leader, Tres. Used a coupon available in the company website to save on the full synthetic oil my car requires. I'll be back for my next service.

Jun 05, 2024

This place is a scam! Literally watched them not change the oil nor filter and charge a customer for it. They had a girl just stand there and fake pump oil into the engine. No one even drained or replaced the filter.

May 05, 2024

Beware false advertising here. While their sign says they’ll beat competitor’s coupons, they in fact don’t do that. They refused to price match a competitor despite it being advertised. I won’t be back.

May 05, 2024

Came here today because my usual place was closed, they were incredibly quick and helpful!