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Valvoline Instant Oil Change

5

4

3

2

1

4.5
(225 reviews)
Review highlights

"Very quick thorough friendly knowledgeable and efficient! 6 Stars!"

"Had a great experience with Michael the store manager and his staff."

"Prices were reasonable and definitely will go back for service."


Overview

Categories

Oil change service, Auto air conditioning service


Hours

Sunday

10:00 AM - 4:00 PM

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM


Description

For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Houston.


Reviews

Dec 03, 2024

Knowledgeable staff and friendly.


Nov 14, 2024

The crew took great care of our van and made sure to tell us the conditions of the battery and other components. Very thorough and great customer service.


Nov 05, 2024

Awesome


Nov 05, 2024

DAVID


Nov 05, 2024

Fast service. Very knowledgeable and checked everything on my vehicle !!! Very informative on my questions and customer friendly!! I liked Mike the manager. Friendly and all business.


Nov 05, 2024

The gentleman that helped me was friendly and professional. The wait time was short. The process itself didn't take long either which I’m thankful for!


Oct 05, 2024

Friendly. Informative. Recommended services without sounding like a salesman. This was also a fast oil change. I will definitely be back. Thanks guys


Oct 05, 2024

Great service and great deals.


Oct 05, 2024

I did not have a good experience. David worked on my truck. I let him know that I only needed an oil change. He proceeded to try and open my air filter box which took multiple attempts and 5 minutes to pull out my filter even though I told him i take care of my own filter that is resuable. He proceeds to show me my air filter and tell me it needs to be replaced with a $40 air that is better than my filter. When I told him no he put my filter back in. He ended up breaking the MAF connector that plugs into the MAF sensor on the air intake box.


Oct 05, 2024

Quick organized and didn’t try to sell me something I didn’t need


Oct 05, 2024

The techs were quick & efficient, they explained what my vehicle needed, the cost, reviewed my vehicles service history & made a recommendation to change the carbon filter which hasn’t been done in over 3 years.


Oct 05, 2024

This is not my first time at this location and I plan to go there as long as Michael is working! He is a solid guy & truly knowledgeable. He also has a way with customer service that feels as though you are his only focus. SOLD!


Oct 05, 2024

Ward and his team are amazing. They are quick and respectful. Ward made sure I was leaving happy and hooked me up with windshield wipers. Thank you so much I will be back!


Sep 05, 2024

Excelente servicio


Aug 05, 2024

Great service from this place. I was helped by ward and he was very fast and knowledgeable. Will be returning.


Aug 05, 2024

Had an oil change. Ward was very friendly and did a full checkup. He was very knowledgeable! Will definitely come back.


Aug 05, 2024

STAY AWAY!!!If I could give zero stars I would. Took my truck to get an oil change and I took my own upgrade oil filter. They installed their cheap oil filter instead of mine that I took. Was such a waste of time. Also asked them to grease the suspension components and failed too. Had to take it again and inspect that they actually did. Stay away for this dump. This place needs to close down for sure. Horrible!!!!


Aug 05, 2024

This Place is so quick ! Best prices. Awesome Workers Ward Chris and SD these guys are pretty damn good at their Job . Even in the heat these guys were working and offered us water


Aug 05, 2024

Oil change was quick & Omar was very helpful!


Jul 05, 2024

Went for an inspection. The inspection guy said my tire was low (it was fine when I left the house). He said he tried to fill it up, but couldn't, he was getting an error code on his air machine and the tire had 3psi. Another tech also tried to put air in my other tires and said they wouldn't take air... He then would not continue my car inspection and advised that I immediately go to discount tire and get it checked out. I had a feeling this guy didn't know what he was doing based on his terrible attitude. I left and drove to my office a few miles away, where I proceeded to fill up my tire with my handy little air pump that I keep in my car. This guy not only let ALL the air out of my tire, but let me drive on it completely flat, and wouldn't finish my inspection. Complete waste of my time, and potentially could have ruined my wheel. Will never go back after the arrogant attitude from him.


Jun 05, 2024

**IF I COULD GIVE 0 stars I would! DO NOT BRING YOUR VEHICLE HERE! ** I had an extremely disappointing experience at Valvoline recently. After bringing my car in for a routine oil change, I discovered that no oil was actually put in my car. This negligence caused my engine to overheat, leading to potential severe damage. They left the oil pin out!! I am demanding a full refund for the oil change service. Additionally, I believe a re-evaluation of all employees, including the manager Elijah, is necessary to ensure this kind of oversight does not happen again. I will also be contacting the CEO to express my concerns and ensure proper action is taken. This level of service is completely unacceptable.


Jun 05, 2024

Been going here for years and they are fast and efficient. Michael is awesome.


May 05, 2024

All employees at this location were all we can in contact with. The most outstanding employee was Ward. He was friendly, knowledgeable, patient. I recommend this location and will return.


May 05, 2024

Always friendly, helpful staff! I return here to this location due to their excellent customer service, quality of oil change and checking multiple additional parts,etc., and respect for the customer..they go beyond to offer the best!


May 05, 2024

David and Chris are very great employees! I think all of them are but they helped me reset my oil life % on the inside of my car and were very nice


May 05, 2024

Dont go to this place if your dont want your car to be destroyed. I serviced my car for an oil change and they didnt tighten up my cars drain plug. my car ran withouth engine. BE AWARE AND PLEASE DONT GO HERE IF YOUR CARE FOR YOUR SAFETY AND YOUR PASSENGERS


May 05, 2024

Micheal was HORRIBLE!


May 05, 2024

No one came out to help me. So I left


May 05, 2024

This place incorrectly re-installed my car’s skid guard after an oil change. Now it is bent out of shape beyond repair.


Apr 05, 2024

Had a great experience with Michael the store manager and his staff. Very friendly, professional, and rapid service. Michael was knowledgeable and not pushy with upselling etc, and even changed my blown taillight which I was putting off doing myself lol. Also changed my oil drain plug for free! Compared to other places to get your oil changed, the price is about the same after using the coupon on their website, but I'd highly recommend due to greater value for money (included basic vehicle inspection and quick service) as well as cleanliness and ease of access. I had a good experience, I will come here again, and I'd recommend you to as well!


Apr 05, 2024

Refused to inspect my car that is 16 years old and has passed inspection every year. Claimed the tint was too dark. I spoke with the manager who tested it again and the tint is fine. Apparently it was a new device and wasn’t working correctly. Happy that they listened to my concerns and took care of it.


Feb 05, 2024

These guys are great! Very fast workers and very polite. Great choice


Feb 05, 2024

This place rocks. The staff is very friendly and attentive. Yes, it is just an express oil change place so the prices are going to be a little much, but the service is top notch. They got a new manager a couple months ago and he is awesome. He always makes sure I am taken care of. Yesterday they very kindly retested my truck because it kept failing inspection for the OSDII monitors not being fully ready. After 150 miles and 2 code resets I was finally able to get the test done before EOD on the third try. I pulled up right at 7pm and they still helped me AND offered to top off my vehicles fuilds and air in my tires. Putting in the extra work like this really shows. Hats off to the new manager and the crew for going an extra mile. They deserve extra praise.


Feb 05, 2024

Very bad experience call them from their parking lot and ask are they doing state inspection they said yes you’re well come till 6 pm .The one the the employee came when told I came for inspection he told me they can’t do it today and I mentioned that minute ago someone on phone say yes . Guy return me I called the same number some other lady picked (first time it was male) and told me she don’t know and suggested me to go and try other locations.2:40 pm 1-29-24


Jan 05, 2024

Worst customer service ever... Have another location assisting me with contacting corporate/franchise owner. Kindness goes a long way...