Valvoline Instant Oil Change

Dec 05, 2024

Cole, TJ and Brandon are excellent employees. Service was professional and fast!

Dec 02, 2024

The person that helped my friend was great he was nice cute an very helpful with all her questions she had for him an he got us out in a quickness for a oil change that was the fastest service I ever experienced!

Dec 02, 2024

When I was there for vehicle inspection,they enforced me to change wind shield wiper beçause only half inche loos of it. They charged me and in the next day I realized that the product doesn't work and clean the windshield properly. I went to them and they changed it but it was the same, so I use my rejected one again. They buy cheap materials and sell it high as they can, because they are registered inspectors and can enforce us as they can.

Nov 30, 2024

Awesome service! Fast & affordable. Definitely recommend “this” location!

Nov 30, 2024

I only come to this specific Valvoline because of the superb customer service. Always in and out within 20 minutes. Shoutout to Pablo for taking care of me and my ride! :)

Nov 29, 2024

Staff was super pleasant, upbeat. The team seemed like they work really well together. As a woman, any type of car work can feel like someone is trying to get more money out of you just because. It is often a bit uncomfortable.. Super comfortable here. I will definitely come back for the next service. Location right by Carwash also a huge plus. Keep up the good work!

Nov 29, 2024

Shout out to Mike and his crew for the hard work and good attitude. I went in for an oil change and Mike was informative about the services my vehicle needed aside from just the oil change. He was respectful when I declined any other services and did not ask again. Much different than most "Instant Oil Changes". Everyone there was friendly and seemed like they wanted to be there. I don't normally leave reviews, but the service was excellent so I felt the need to shout out the guys working over there.

Nov 22, 2024

Great service. I went in for an oil change and transmission flush. Fast, friendly, and knowledgeable staff. I will be returning for future services.

Nov 22, 2024

I came in to get my oil changed and my registration done. The guys that took care of me were fantastic! They were precise, kind, and honest. The pricing was incredibly fair and the services were super quick.

Nov 15, 2024

I USED to go only here (Kirby location) for oil changes. They were good people, fast service. In the last 2 years however I’ve had some pretty strange happenings there. Some idiot actually forgot to reinsert my oil dipstick. Like I said, they were the ones to do my oil, so no one else would have touched it. Months later, on my next visit, they discovered it was missing, and then figured out by their own records it was apparently a bad employee whom they’d already fired, or he quit, whichever. So the manager Brandon ordered me another dipstick, and it took another 2+ months to get it in. I had to call for an update at least 5 times. Finally it was replaced. This time, a week ago, they changed my oil as usual, and then today I turn on my windshield wiper sprayer only for it to do nothing. So I got home, opened the hood, and find both wiper sprayer nozzles have been SNAPPED OFF at their connections, and the tubes were spraying onto the motor. Where they are attached to the hood, you would have to make a real effort to reach and pull them off. WHY the heck anyone would do this I have no freaking idea, Maybe someone there thinks I would go back to have them reattach it for a fee?? Not a chance in h*ll I’m ever rolling back in there. Thanks for all the years of good service, and then screwing me up. Hire better employees.

Nov 15, 2024

I needed a Vehicle State Inspection and Pablo had me in out within 8 minutes. So easy. Will never go to a Take 5 again.

Nov 06, 2024

Always quick and efficient

Nov 06, 2024

Excellent job by Pablo and his team, really great attention, fast service and good price as well. Best of all no appointments needed!

Nov 06, 2024

Fast, friendly service!

Nov 06, 2024

Great fast service from manager Brandon & Khang!

Nov 06, 2024

Pablo has earned my loyalty! For the second time, he's delivered outstanding service with a smile. His professionalism, combined with his genuine warmth, makes every visit a pleasure. I appreciate his attention to detail and trust his expertise. Pablo is the reason I'll keep coming back!

Nov 06, 2024

The guys there are nice. Similar to some of the reviews about this place. The expensive($200) oil and filter change was fine. I told them my car indicated low tire pressure and needed air. They forgot to put air in my tire which makes me think they may have forgot to check fluids too.

Nov 06, 2024

Layndon and Don were great! Efficient and thorough service in 30 minutes.

Oct 06, 2024

Pablo took care of me today. He was fantastic. Friendly, fast, great service. He said he’d have me out of there in 10 minutes. It only took him 8! Thanks Pablo! Will definitely be doing my inspections here from now on.

Oct 06, 2024

Quick service, be careful what the recommended on top of your oil change. It might not need to be done.

Oct 06, 2024

10 STARS, HIGHLY RECOMMENDED! I can't rave enough about the staff at the Kirby location. I called ahead an explained my situation with Ms. Danielle A. who was incredibly kind, understanding and professional all at the same time. I shared, I literally had gone to several Take 5 locations in Houston & Austin within the week and None would change the oil on a foreign car. I was even told by a Take 5 manager, "it was just too much work, SMH!" However, when I spoke with Ms. Danielle A. She assured me Valvoline had the filter & oil needed to do the job and she even confirmed with the Manger & Guys at the Kirby location, they'd be willing to help me. Not only were the guys incredible, knowledgeable, quick, personable, funny, kind and professional, they were waiting on me to get there. It didn't take them 15 mins to do the job. I've found my new reliable service center. Thank you Valvoline!

Oct 06, 2024

All the staff are very professional, knowledgeable and efficient. The staff provided suggestions and answered all my questions.

Oct 06, 2024

Despite being quite busy, the service was quick and the attendant that helped me was very knowledgeable.

Oct 06, 2024

Fast, and curious state inspection.. Thank you

Oct 06, 2024

No appointment was necessary just like their ad stated. They got me in right away, I explained what I needed done. They got right on it and explained what they were doing. Out and on my way. Great customer service and car service. I am vey impressed and will be back again.

Oct 06, 2024

Quick, friendly and professional

Oct 06, 2024

They don't fill up fluids AT ALL. I knew I needed power steering fluid before I got there. I left STILL needing power steering fluid. It's been a week since I got my oil change here and my car STILL smells of burning oil. The manager seems nice at first. He gave me kudos for pulling into the bay well. But, that's the extent of it. He seemed super annoyed when I asked about the oil pumping machine. I wasn't questioning it - I was just curious. I guess because I didn't choose the $100 synthetic for my car. I don't know. I did let them up sale me an air filter I didn't need, though. TBH, if I would've gotten that synthetic and found out my fluids weren't topped off, it would have been (figurative) bloody murder. Don't go to this place. Go to a small spot that still forces you to get out of the car, vacuums the interior of your car, AND actually tops off your fluids. Thanks for the recommended services sheet, though! I'm going to take it to a better spot and spend my money there.

Oct 06, 2024

It was very quick , smooth and reasonable pricing. The person who helped me was amazing and very helpful. He is such a wonderful employee. Thank you all.

Sep 06, 2024

The men here were great! They got me everything my car needed and the inspection!

Sep 06, 2024

Got my oil change here and the team did an amazing job! I was in and out in about 30 minutes. I had a cabin air filter I had been avoiding to replace on my own and Pablo took care of it for me and was very kind and polite. The full team was very professional and efficient, will be coming back!

Sep 06, 2024

Great experience! Needed an emissions check and oil change. It was quick and easy, Pablo and the other employees were friendly and helpful.

Sep 06, 2024

Oil change + state inspection, in & out in 20 minutes. Efficiency is the name of the game - thanks for saving me time with the combo service!! I recommend this location.