Valvoline Instant Oil Change

Nov 30, 2024

The technician was polite and efficient. My service was completed quickly and the price was reasonable. In all this was a pleasant experience.

Nov 29, 2024

This location on Tacama ave in indianapolis damaged our car: they placed oil, where coolant should have gone. Extremely expensive mistake to fix, costing 8,000 + according to our mechanic's estimation. There is a lack of accountability by management (i.e. Destiny Baldwin) and she was absolutely no help and lied about returning our call to address this situation, PATHETIC. We had to file a claim with headquarters in hopes of rectifying this situation for their negligent mistake. This has caused our family immense financial and emotional stress this holiday season.

Nov 08, 2024

I just had the best experience at the Valvoline on 62nd! I did not know this type of service existed--staying in my car while a team of experts diagnosed and treated my car! The team had a great lead, I belive by the name of Zina who was especially helpful and efficent. I loved the whole process and will never go anywhere else for my car maintenance.

Nov 06, 2024

Overall, the experience was very positive, especially the person who checked me in and out. She was very welcoming and positive.

Nov 06, 2024

All the guys there were great today, October 17th. It was a great experience. They got Bruce (2019 buick encore) handled and ready for winter. Can't thank them enough for the great service.. I highly recommend this location. You all are amazing, thank you

Nov 06, 2024

Applied for a job and they were very unprofessional I would not recommend this place to anybody

Nov 06, 2024

Dionne was great!!

Nov 06, 2024

Got my oil changed on 10/16/24 after work the team was awesome. Helpful, great attitude, and fast. 10/10

Nov 06, 2024

I will never go back. Poor quality didn’t put my engine cover back on properly, amongst other things. I will stick with jiffy lube here on out

Nov 06, 2024

Moe was a great help! Awesome service and great attitudes!

Nov 06, 2024

Not open on time. Why post business hours if you're not going to use them. Thanks for wasting my time.

Nov 06, 2024

Quick, easy. Found 20% off coupon to save money.

Nov 06, 2024

The fact the oil was actually changed is the only positive. Leadership was nowhere to be seen. First off the wrong skid plate was removed, twice. I had to return on Saturday so someone could install the bolts that were left out and they still did not put all the bolts back.

Nov 06, 2024

The manager at this location is incredibly rude and irresponsible, beyond what words can describe. I brought my car in for an oil change, and they failed to properly tighten the screw. As I was driving to Michigan, the oil light came on, and I discovered that the back of my brand new car was covered in oil. Despite their promise of compensation, I have yet to receive anything. When I called to follow up, their response was dismissive and rude.

Nov 06, 2024

The workers were epic. So good and so fast. Never thought a 10 minute oil change could exist, yet it did here

Nov 06, 2024

They did not secure my front hood down after doing my oil change and after I left my hood flew open while driving and smashed into my window. I had to pay $300 to replace my windshield because someone did not do their job.

Nov 06, 2024

Very helpful team, very kind and fast and so efficient! I will definitely be coming back here for my future services

Nov 06, 2024

Your associates were outstanding , polite , respectful knowledgeable awesome people thank you for employing such a wonderful staff

Nov 06, 2024

Zachary and his crew were AMAZING! Fast, funny, and good work, I’ll see yall again soon!!

Oct 06, 2024

Always a very fast service and I always feel very respected during the service. Zachary, Jahvon, and the whole team did a great job checking on my experience.

Oct 06, 2024

Elijah and co. do great work! Been using this spot for both of our vehicles. Service is always quick with minimal to no wait times.

Oct 06, 2024

Elijah was great and polite.

Oct 06, 2024

Elijah went above and beyond during my oil changed. Will definitely come back and ask for him.

Oct 06, 2024

Excellent service!!!! I'll always go here for my oil changes

Oct 06, 2024

Good service, good workers, thanks Mohammad and Elijah for the good job .

Oct 06, 2024

Great people skills! Great customer service! 100% Thank you Moe & Omarion

Oct 06, 2024

Great service and fast. Got a battery replacement for 100 dollars with the install. Tech name Deon

Oct 06, 2024

Phenomenal service! Everyone was very kind and respectful

Oct 06, 2024

Quality of service and price are great but the staff exceeded my expectations. Elijah was an absolute delight, as was the rest of the staff :)

Oct 06, 2024

The young men at this location were really polite. Elijah was very respectful and informative about fillers i didnt know i had. Im going back

Oct 06, 2024

The young men working there were all awesome and very helpful!

Oct 06, 2024

Very fast and very professional!

Oct 06, 2024

Very polite, very professional, very fast & efficient and thorough if I might add. Most definitely will be back!

Oct 06, 2024

Zack and Dionnie were great… He had me in and out in 10 mins.