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Valvoline Instant Oil Change

5

4

3

2

1

4.6
(51 reviews)
Review highlights

"Tyler, the customer service rep, was knowledgeable and polite. The other techs were well trained. I will definitely go back!"

"The service people were very professional."

"Staff was very polite and answered any questions I had."


Overview

Categories

Oil change service, Auto air conditioning service


Hours

Sunday

10:00 AM - 5:00 PM

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 6:00 PM


Description

For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Indianapolis.


Reviews

Dec 06, 2024

Iss Gud helping


Dec 06, 2024

Service was 😊 great


Dec 06, 2024

Fast, Friendly service from Andrew and his crew!


Dec 06, 2024

They were quick, friendly, and very efficient.


Dec 06, 2024

Andrew was an amazing manager, very engaging and honest. Helped me out getting my oil change and gave me many options to choose from. Definitely knows a lot !


Dec 06, 2024

Great service!! Always very professional and helpful. Definitely recommend this place for any of your car needs.


Dec 06, 2024

I recently visited for an oil change, and I was thoroughly impressed with the service. The staff were incredibly efficient, completing my oil change pretty fast. The process was straightforward. I loved how they kept me informed about what they were doing. I will definitely come back again.


Dec 06, 2024

Very good service, staff is professional and accommodating.


Dec 05, 2024

Always a great crew and customer service and very attentive to what i need done


Dec 05, 2024

Great job, quick service, and friendly!!!


Dec 05, 2024

Quick and easy! Everyone was very nice!


Dec 05, 2024

Valvoline always does a great job! I always use their service for my oil change. They air up my tires every time I go too!


Dec 05, 2024

Valvoline always does an awesome job! They often have coupons and never pressure me to get more done than I need. It’s always quick and service is friendly.


Dec 04, 2024

I have used this location since they opened and the crew is consistent, reliable, honest and welcoming. I do not have to worry about being “over sold” items.


Dec 04, 2024

My friend put me on to this place. Got done in a hurry, never felt pressured or stressed out. 10/10


Dec 04, 2024

Staff was amazing, very communicative on what was going on (busy at the moment) keeping me updated on timely manner. Staff was very polite and answered any questions I had. The manager on duty, Andrew, was amazing, respectful, polite, made sure to take care of any concerns I had with my vehicle.


Nov 29, 2024

Miguel was excellent and even changed my Air Filter for free!! I was going to Take 5 but have started to love this place more


Nov 29, 2024

Service was good...just very pricy for an oil change!


Nov 22, 2024

Drove in this morning spoke with Connor in the crew and was told because the vehicle was a 2025 Mercedes that they would not be able to locate the filter but that if I obtained it, they would be happy to do the oil change. I called Mercedes. They brought the filter out . now Valvoline is saying they cannot because they don't know what kind of oil goes in it. ?!? So I again called Mercedes ask what type of oil it takes and return back to the garage where they tell me they don't know how many quarts my engine will take so they're not comfortable doing the oil change? Never in my freaking life !!! Connor was amazing. I will return tomorrow to ask for the young man's name that gave me such a problem, but they were determined to deny me service. I drove over to Jiffy Lube, which is maybe 200 feet outside of their parking lot where I am currently sitting and they are changing the oil. I was not asked what kind of oil ? I was not asked what kind of filter or how many quarts ?!? I'm blown away right now . I have never even worked on a car in my life and I know that you can open the manual and read what a lazy bunch of kids.. ow 20 5.5 quarts


Nov 22, 2024

I had an oil change today, and normally receive decent service. Today was the exception. Andrew was extremely passive aggressive because I chose to have synthetic Blend vs the Full Synthetic, which I have always done. He chose to comment multiple times in an aggressive tone that I was “choosing the wrong oil.” To both me and the other staff. If he were kinder about the situation, I may have went with the full synthetic, but the fact receiving “no thank you” changes the way you treat a paying customer who is nothing but pleasant, I chose to stay with my choice and take my business elsewhere, especially when there is a Take 5 within walking distance and treat their customers better. The rest of the staff were very friendly and kind, which I thanked them for. It costs nothing to be kind.


Nov 22, 2024

Quick and easy. The associates were nice and helpful in recommendations. Very affordable. Overall pleased.


Nov 15, 2024

Folks i went to get an oil change with valvoline and got it done in no time the techs they have are highly qualified and helpful in every aspect.


Nov 06, 2024

Enjoy the kindness of the individuals, and the speed of service.


Nov 06, 2024

Muy satisfecho muy buen servicio


Nov 06, 2024

They were very fast to get me in (there was no wait) and very quick to be done. All of the guys were very nice and helpful. Roberto was so sweet.


Nov 06, 2024

This was my first time at Valvoline and it was a great experience. Connor was an absolute blessing and helped me with all of my questions. Miguel showed me my final oil level and was working under the hood the whole time. I will be back!


Nov 06, 2024

Very fast and efficient service! The service people were very professional. The Manager was very informative and answered all my questions. the Manager is an asset to your company! I am an 77 yr old female and was treated very respectfully. Hard to find a service that doesn't try to take advantage of older citizens! 5-STAR ALL THE WAY!


Nov 06, 2024

Was in and out. My van takes 12 quarts they knew before I had to tell them. Every were else Ive been I have to explain and make a point they knew. They were professional it was nice not have to prove it takes 12 quarts. I liked getting in and out pretty quick.


Nov 06, 2024

Service was great, I felt it was a bit pricey compared to other oil change providers, Take5, Dealership, etc… Other than that they didn’t try to upsell anything else as they checked and made sure it didn’t need it. Overall biggest issue was the pricing.


Oct 06, 2024

Great customer service and checked all my filters! Got me in and out. Will definitely be back.


Oct 06, 2024

Great quick service. Questions on other services answered and prices givenalways quick courteous and detailed they actually listen if you ask a question


Oct 06, 2024

Service was fast & friendly. They explained all charges to me before I paid. Great service!


Oct 06, 2024

The staff is friendly and welcoming. The assistant manager Damian is great.


Oct 06, 2024

Very professional and fast. My inside air filter was removed and checked. I have never had anyone offer to do that. It was nasty. Highly recommend this location.


Aug 06, 2024

Said they checked fluids and tire pressure and didn't


Aug 06, 2024

Service was quick. The techs did not wipe up any oil splatter that they got on the hood, grill or engine compartment. They also did not give any washer fluid, I was the only car in the 3 bay shop. I would recommend another location.


Aug 06, 2024

They do a great job. Their prices are a little high but you can normally get a coupon discount.