Valvoline Instant Oil Change

Nov 29, 2024

Fast and smooth

Nov 29, 2024

Told them I just want an oil change please don’t touch anything. They ended up shorting my battery and killing it, would not recharge. Had to replace my 200$ battery. Manager refused to speak with me. Am now pursuing legally, stay away.

Nov 22, 2024

Fast and friendly

Nov 15, 2024

Fast, knowledgeable, not super expensive (we have a hybrid so it CAN get pretty pricey at times for upkeep and care), they were all very friendly there and chatted with us while they were getting things done. Very good experience!

Nov 06, 2024

Broke down on the interstate, 35 miles outside Jacksonville on 10/9/24 at 5:45 am as a direct result of their failure- oil filter seal wasn't replaced and oil was ALL OVER the underside of our truck. This isn't the first time that a Valvoline tech has done this, but it is DEFINITELY the last.

Nov 06, 2024

Excellent, professional, fast and explained everything to me, thanks a lot for your help Cameron and the lady working with him Al 10.33 am on 10/7

Nov 06, 2024

Friendly, professional, didn't try to sell me on stuff I didn't need and service was efficient too.

Nov 06, 2024

Very Polite and courteous

Sep 06, 2024

I have been using Valvoline for oil changes for over 10 years, until today. My experience today was the worst ever. The technician did not do a light or brake check. Did not check my tire air pressure did not even tell me of any recommendations for my vehicle, (always have done this before) and wasn’t even concerned about resetting the mileage until asked. For $90.+ I can find somewhere else to go!!!

Jul 06, 2024

Getting turned away in my fiat 500 saying “we don’t work on those cars.” Are you kidding me? It’s the same engine in the 1.4 dodge dart and Chrysler 200, Every other Valvoline I’ve ever been to has had zero issue getting it done as long as I brought my own filter. Ridiculous.

Jul 06, 2024

Immediately after getting my oil and filters changed I had problems with my car that have not stopped. I thought I was saving money and getting a deal with the Groupon but it’s truly not worth it. They had my car in the bay longer than usual because they couldn’t figure out what they were doing down there. Pay the extra money and go to the dealership with car experts who KNOW.

Jun 06, 2024

Very fast and checked everything thank you

Jun 06, 2024

We recently visited for an oil change and air filter replacement, and I was thoroughly impressed by the level of transparency and service. It was amazing to see the machine actually put the oil in right in front of us while we just sat there. The staff clearly explained each step of the process, ensuring that we were fully informed and comfortable. This transparency not only built my trust but also made the entire experience enjoyable and educational. Highly recommend for anyone looking for an honest and straightforward service.

May 06, 2024

100$ for a oil change 😂

May 06, 2024

Great place to get your oil changed

May 06, 2024

My oil change was $95 for an F-150. I’m good with that. I went here for the first and last time today. As soon as I pull in I can hear the “technician” beneath my vehicle with an impact. I specifically asked him to not use the impact. Well guess what?! My skid plate is held in place by 6 bolts. When I get home and close the driver door I hear a rattle under my truck. I check it out and 4 out of 6 skid plate bolts are stripped from over-tightening. In the process of fixing this I found that they didn’t give me a new oil filter. AND they made a god forsaken mess under my truck and in the engine compartment. Valvoline has demonstrated complete incompetency in the most basic of automotive maintenance services. To make it all worse, literally while I’m getting my oil changed another customer comes in and starts to speak with the manager about an issue with his vehicle from last week. He brought a diagnostic report with him. Enough said. This is a disgrace and I won’t be returning. Save your vehicle from the torture of these hacks and go somewhere else.

Mar 06, 2024

Usually pretty good, this time though service was lacking, was asked what tire pressure we wanted, both fronts was low, and they only added air to drivers side. Also when the guy brings the oil stick around ton show it was full, I watched him turn the stick up, so the oil would run down to the full mark before he leveled it off to show me it was filled completely. At $100 for just an oil change you would expect better service.

Feb 06, 2024

Great customer service and decent prices as well

Feb 06, 2024

Love coming here to get my oil change been coming for 2 years now & the staff always gets me in and out not too pushy and super helpful 😊

Jan 06, 2024

Fast, efficient and very polite staff. Very pleased and will be back.

Dec 06, 2023

Awesome Customer service and automotive services! These guys really know what they’re doing and they are very respectful and professional 🙏🏽❤️

Dec 06, 2023

Charged $150 for an oil change. Really ? In this economy ?

Dec 06, 2023

Fast service

Dec 06, 2023

Good pricing, friendly people

Dec 06, 2023

Great service. Quick. You don’t even get out of your car.