Valvoline Instant Oil Change

Nov 22, 2024

Quick process for oil change, and got to stay in my car. They also replaced a brake light that was out and checked other fluids, tire pressure etc. Everyone there was very nice.

Nov 15, 2024

Great place to go to get oil change. I don't even have to get out of the car. Courteous staff and clean.

Nov 15, 2024

I would recommend the Valvoline on Merchants Road in Knoxville Tennessee and Dave the manager and the staff anytime they were kind and considerate.

Nov 06, 2024

9 minutes for our big van, 12 minutes for our sienna!

Nov 06, 2024

Good service

Oct 06, 2024

I loved my experience here. I came for an oil change and was out within 10 minutes. I also thought the prices were extremely fair for the area. Will definitely be back!

Sep 06, 2024

Great place to have oil changed

Aug 06, 2024

Quick and professional oil change. The person at the register was friendly. The people working on my car kept me updated and even admitted to a mistake they'd made, how they fixed it, and what to look out for.

Aug 06, 2024

Was good service

Jul 06, 2024

Always quick and easy! Very informative when you have questions. Highly recommended!

Jul 06, 2024

Great people. Great job.

Jun 06, 2024

Always awesome

Jun 06, 2024

Fast and affordable.

Jun 06, 2024

Friendly staff, fairly quick service

Jun 06, 2024

I have been coming to this location for over a year with multiple cars in my household. Never had a problems into my first encounter with the new manager. Very rude and talked to me like I was stupid. We will not be returning here.

Jun 06, 2024

It does only have two bays so you might have to wait a second, but the guys are cool. Valvoline in general is a game changer.

Jun 06, 2024

Manager is lazy. I’ve gone here 3 different times and each time he’s told me he can’t do an oil change bc he doesn’t have the correct oil filter. As I pulled in each one of the employees were just standing around goofing off-the management/manager of this location obviously doesn’t know what he’s doing, doesn’t know how to properly stock inventory and doesn’t care that his store has lost hundreds of dollars at this point from me alone-I’m sure I’m not the only person to whom he’s told this story. Go to Firestone, save yourself the headache.

Jun 06, 2024

Quick, courteous, and knowledgeable for a oil change place. Told me the current condition of my jeep for fluids and consumables like wipers. They informed me of potential issues like my air filter and transmission fluid level. And I have had a bad oil leak for awhile even had another knoxville shop do work and diag work to find issue and they failed to see oil filter was very very loose causing issue. Awesome girl here was like oil filter was loose on arrival and I am so happy she told me that as I figured a trusted repair shop did the work I paid them for. Overall awesome place Ill take jeep hear after repairs to verify common issues are not over looked by shops.

Jun 06, 2024

This crew always does a great job and is very fast. They're much quicker than any other place I've been to. They're honest and don't try to sell you things you don't need.

Apr 06, 2024

Always kind and don’t pressure me to upgrade, show me all the options. Kind staff. Jordan was extremely kind and knowledgable. Aurora performed the oil change and communicated to me really well. I prefer this location to those around them primarily due to the customer service.

Apr 06, 2024

I went to the Valvoline on merchants drive Friday they had some young ladies that are done a good job

Mar 06, 2024

Very professional love going here

Mar 06, 2024

Issac is always great when I come in to get my oil changed. The team is very professional and fast everytime! Couldn't be happier with the service! Ashley was fantastic as well and so was Aurora I always come here to get my servicing!

Mar 06, 2024

I’m pretty disappointed. I’ve not been back since December 2022. I went to get transmission fluid changed and tires rotated. They didn’t want to do either but I insisted on the transmission work. They told me my tires still looked great and no wear on the tread… they just didn’t want to deal with it and now I find out that the tread is basically gone on the inside front tires and I need new ones. They’re only 3 years old and they must have taken a quick glance at the most visible part. I get my oil changed at take 5 now. It’s affordable, in and out quickly and I don’t feel ignored.

Mar 06, 2024

Quick and to the point

Mar 06, 2024

Terrible service. Sat in the line for an hour. One side moved. The other side didn't move at all.

Mar 06, 2024

They are great !! Great service an quick I will be back 🙂

Jan 06, 2024

Another successful oil change; staff was friendly, courteous and professional; was in and out FAST. Thanks again, guys and gals!

Jan 06, 2024

Stephanie is the bomb . Com!!! Best customer service I’ve had in years

Jan 06, 2024

They do a great job and friendly and oil change fast to go

Jan 06, 2024

This Valvoline has amazing technicians working for them, they got me in and out in under 15 minutes.