Valvoline Instant Oil Change

Nov 30, 2024

What service! Right away I was seen. I have an old van and I was recommended several services and I went ahead and took their advice and I couldn't be happier. My van is running so much smoother. Thank you Valvoline for making my old girl feel new again.

Nov 28, 2024

Don't go here !!Cracked my oil filter cap during oil change. Resulting in coolant mixing with my oil causing over 3,000 dollars in damage to my 2019 Jeep Grand Cherokee. They paid less than 700 for the initial repair and now NO ONE answers the phone... Update... the regional mgr told me " we don't pay these claims anymore, we've had so MANY COMPLAINTS OVER CRACKED FILTER CAPS, IVE DETERMINED ITS A MANUFACTURER DEFECTS...." That's right, they've broken so many, its not poor training and failed management, its Jeep... No accountability..Avoid valvoline at terribles, their crews may or may not be trained to not damage your vehicle

Nov 21, 2024

Very helpful staff. Could get our RV in for oil change. The place has 11-12 feet high entrance.

Nov 14, 2024

Last Saturday I got my oil changed on my way home from work. EVERYONE was so attentive, friendly, respectful and this team clearly worked so well together. They seem to have a great relationship with each other because they worked together quite efficiently and many communicated with me throughout the process, even offering me water more than once while I waited. Carlos was my main technician but I interacted with the manager and a couple others as well. We’ve frequented this location for years, but this is the best team yet!

Nov 07, 2024

I had the best Best oil change experience on Tuesday. Staff kept me up to date on everything they were doing as well as no high pressure sales tactics. Great experience, staff is very friendly and helpful!

Nov 05, 2024

Great Service. Super fast.

Nov 05, 2024

I’m a loyal Valvoline customer, and I am ashamed of the actions of the manager I had the misfortune of having at the Las Vegas Sahara location. He is not what the company needs. When I told him of a private matter related to one of his employees, he actually told another employee, who laughed. I was embarrassed for the manager more than the employee due to the immaturity of the manager’s behavior.

Nov 05, 2024

The team was amazing (Derrick/ Carlos/ Jermel/Jason) thank you so much! The entire process was greatly appreciated!

Nov 05, 2024

Very fast and great service I will be back

Oct 05, 2024

Always great service and quick!

Oct 05, 2024

Can not thank these people enough! They were able to help us after many others couldn't. Huge thanks to Jay for being willing to fit our 12,000-pound ambulance truck in the garage to help us. I can't ecommend this place enough!

Oct 05, 2024

Every time I come to this location, every staff member is just so friendly and helpful and generally seems happy to be at work. This is a quality that you don’t see often anymore. Whatever the management is doing for their staff at this particular location keep doing it because getting my oil changed for the last three years at this location is always a pleasure. Thank you.

Oct 05, 2024

Great customer service and quick service.

Oct 05, 2024

I paid for full synthetic they tried to give me the basic oil and I caught them Poor job

Oct 05, 2024

I'd been unfortunately neglecting my car since I lost my fiance a couple years back, since he was the one that would take it for an oil change. I honestly was dreading getting it done because it had been so long, but the staff here was so friendly and helpful! They did it quick and easy, even explained to me why routine changes are important (which I did know, but I appreciated them caring). I'll definitely be going back here from now on.

Oct 05, 2024

Went in for oil change and then AC immediately stopped cooling after. Went back and they said it was coincidence and charged me to fill refrigerant. Never even got to original cooling level and then a few days stopped cooling again. Pretty sure they messed something up in the process. Never returning.

Sep 05, 2024

Me and my boyfriend Aisaiah went in for an oil change. They checked everything and we had some more things changed and/or repaired. Very good customers service and very helpful advise, especially by Jay! Great price and very friendly people.

Aug 05, 2024

Edited as of July 5, 2024 Took my car to a mechanic and he said they hadn't changed the oil filter from my last oil change. It was a month ago. How? -_- Original Post: Came in at 3:00 on a Tuesday because my car started making a knocking noise. The staff was really friendly and made extensive notes on what I needed to consult a mechanic for. She could tell I knew nothing about cars and made it really easy for me. After the oil change the car is running smoothly and I know what I need to fix in the future. Great experience, thank you!

Aug 05, 2024

Francisco is the GOAT 👌 kind, honest and fast service. Won't upsell you

Aug 05, 2024

Kind, good people. Hard workers too. Came for an oil change and they helped a lady that wasn’t even a customer, impressed with their empathy

Jul 05, 2024

I have been coming to this location regularly for oil changes for about a year now and I’ve never had a bad experience. The service the team and the prices are truly unreal. I only have positive feedback to give to this company and this location in particular. Francisco the manger runs a great operation here 👌🏼❤️

Jul 05, 2024

Only giving one star for now. Because I just received an invoice. That was wrong, the invoice states that I got my tires looked at but I went in for my AC. Unit, and so I'm leaving this here to prove that I came in to get my AC serviced. And the invoice that they gave me said tires. I just want to make sure no one's trying to cover themselves. I will definitely change the stars once I feel satisfied. I can say that the gentleman that did help me Did give me wonderful customer service. But the invoice makes me feel uncomfortable.

Jul 05, 2024

great service!

Jun 05, 2024

Excellent

Jun 05, 2024

Fast service, not pushy when offering service, very reasonable priced.

Jun 05, 2024

Francisco is awesome!!! Super good services

Jun 05, 2024

Oil was all over my car when they got done, and they tried to rip me off trying to tell me you're only going to give me $20 off instead of $25 off coupon because it doesn't have a barcode that scannable what is scam would never go to this location again they've tried this four times in a row on me and I'm irritated and pissed off and I'm unhappy customer and would never go back

Jun 05, 2024

Very honest which is rare 🤔 nowadays. Been going to this location for 5 years now and every time no complaints. I've gone there maybe 3x and they told me that my oil is still good and clean... no need to change yet.

May 05, 2024

Fast service. Great customer service and helpful with any questions I had. Definitely would come back for my oil service

May 05, 2024

Good service Good price Ask for discounts Friendly workers

May 05, 2024

I have a Mercedes Sprinter van, which is not a rare car in the US. I brought my own motor oil and filter since they don't have that for my car. But they simply couldn't remove the oil filter because they didn't have the right tools. Just spent 20 minutes

May 05, 2024

👍🏼👍🏼👍🏼