Valvoline Instant Oil Change

Dec 03, 2024

The CSR Brent at the LV7109-Charleston station offered superior customer service. He helped me find a good coupon for max savings & also informed me of saving 50% off local car wash that I was never aware of by showing my recent receipt. He was also very professional & knowledgable & recommended I get my radiator fluid flushed which I did. Thank you!!

Nov 28, 2024

I had an issue with my car overheating and they helped me get coolant in it and get me back on the road. Super nice guys and super helpful. I go here for my oil changes and fluid changes. Very fast and efficient as well.

Nov 28, 2024

Johnathan my tech help me out with everything so it made my day start so good. We got the oil change and the trans oil changed out. All the team that worked on my car made it fast and I was very happy with my service.

Nov 28, 2024

Super efficient. Steven was super friendly and was able to tell me what needs to be done. Will definitely come back to get the service I needed done.

Nov 28, 2024

The workers are always very friendly and helpful. I feel they are trustworthy and not trying to upsell me like many other places. I love I can stay in the car and don’t need an appointment. Jonathan was very kind.

Nov 21, 2024

Very friendly, fast and knowledgeable staff.

Nov 14, 2024

Great professional and honest service here! Checked my battery, tire pressure, oil, filters, and they were very honest about what didn't and did need doing. Super fast and very polite. Way cheaper than going to the Lexus dealership here. Ethan's great.

Nov 05, 2024

Best location ever. Tay was super nice and helpful!

Nov 05, 2024

Brent was awesome fast friendly service answered everything I asked definitely deserves a raise for the customer service he provided Thank you l. I’ll definitely be returning because of him.

Nov 05, 2024

Gabriel and Gianna were both professional and friendly. The level of communication was articulate and friendly. I am new to Las Vegas and I appreciated the fast friendly services, which I will plan to return regularly. JF

Nov 05, 2024

New manager at this location is doing a great job. Seems more professional.

Oct 05, 2024

Smog machine was down again.

Oct 05, 2024

Stopped in for an oil change today and just like all the other times, great service. Marquis and Richard were great!

Oct 05, 2024

The customer service is exceptional! The technicians were knowledgeable, attentive and professional. I would highly recommend Valvoline Instant Oil Change to anyone.

Oct 05, 2024

This store has the best service in Las Vegas. everyone is very attentive and efficient. Every time I go for an oil change, I have a good experience. Today I was attended to by Tay who did an excellent job.

Oct 05, 2024

Went for a smog check, technician said the dmv computers were down and that no one would be able to give a smog check even other companies. Technician lied as I went to the next closest valvoline and they did it right away, This is a failure of either mgmt, the tech having profound disrespect to even bother checking or both. Went back and Mgr Conner didn't seem to care, told me me well they were down earlier in the day, I asked why didnt anyone check before turning customers away and he basically shrugged it off, made no apology , STAY AWAY FROM THIS VALVOLINE. If they are this lazy or lie, who knows what other shady things they do.

Sep 05, 2024

Change my oil with them many times previously with no issues but today found they changed the price on labor ( I always provide oil and filter) from $38 to $63 and they won't let customers know of this Change until the job is done. I think they can charge the prices every time they think is necessary to stay in business but let people know specially regular customers that are used to pay certain amount of $ for it

Sep 05, 2024

Thanks to the manager Marquee for helping us fill our tires today!

Jul 05, 2024

Excellent service today on W Charleston 10886, 89135 worth a visit and will be returning in the future! thank you

Jun 05, 2024

In and out quickly...very attentive and professional

Jun 05, 2024

Super friendly and thorough, got the job done fast as advertised.

Apr 05, 2024

Charged me $99 for an oil change.The cabin filter was gonna cost $55 but ended up only $35. I even had a $10 off coupon, but still paid $135. Seems a bit high.

Feb 05, 2024

Fast friendly service. Been going there for yeard

Feb 05, 2024

Great customer service! Was in and out! Quick and nice :) thank you!

Jan 05, 2024

Got oil change and replaced air filter. Had $25 off coupon and still cost over $100. Dealership surprisingly much cheaper which is disappointing.

Dec 05, 2023

Excellent service. And the staff was excellent too. Our technician, Robby, was wonderful.

Dec 05, 2023

I Love Valvoline Instant Oil Change!!!

Dec 05, 2023

I pulled up to Valvoline, was welcomed right into the auto stall and got an oil change in August 2023. The staff of 4 friendly, respectful and professional employees promptly changed my BMW's oil and filter quickly with a discount and I was on the road again in no time. Thank you. I will return for my next oil change guys! Bravo on excellent customer service!

Dec 05, 2023

They always do such a great job. They are fast, friendly, and wonderful!

Dec 05, 2023

They’re professional, friendly to the customers. Thanks Harry, Robert, Jacob.