Valvoline Instant Oil Change
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Review highlights
"Great services I'm going to this place for years and I always got great service"
"Or didn’t even apologize for the wait or give me a discount for waiting."
"Great experience, great teamwork and great communication."
Overview
Categories
Oil change service, Auto air conditioning service
Directions
11 N Nellis Blvd
Las Vegas, NV, 89110
Phone number
Call: (702) 459-7724Website
View websiteHours
Sunday
7:00 AM - 6:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Las Vegas.
Reviews
Dec 04, 2024
Very quick and the gentlemen working when i went were wonderful! So friendly and professional. It was my first time at one of these shops. I will be back.
Dec 02, 2024
The technicians were very helpful and got me in and out fast my car drives great my go to location Thanks Guys
Nov 21, 2024
Fast, affordable, and the guys are great!
Nov 14, 2024
Fast & Friendly!
Nov 07, 2024
Excellent service great teamwork just the right time I will definitely go back
Nov 07, 2024
Love this place....very friendly and helpful. Very knowledgeable. Fast and efficient. Great value for the price...I used my military discount. Awesome☺️
Nov 05, 2024
All the employees were overly kind. The energy and atmosphere was great! I was helped perfectly and swiftly. I’m very satisfied with the service and quick aid.
Nov 05, 2024
Best service for oil change I have ever had in 50 years!
Nov 05, 2024
Buena atención del personal. Gracias
Nov 05, 2024
Quick and easy. Professional and friendly employees.
Nov 05, 2024
Started out good Jaden introduced himself. We went through the variables. I told him I didn’t need an air filter. They did the tire checks and he kind of got scolded for not charging for an extra fluid. They normally do a check of your lights for safety. they didn’t do that, they didn’t reset the change oil light inside the truck however particular attention was given to the ation between the crew bottom side operator to the top side said good job Aaliyah on the communication but the emphasis was more on if there’s extra oil at 699 if there’s extra fluid for coolant, it’s 699 or whatever the price was And previous visits to this location were outstanding this time. It was more about price than service especially when you don’t do the things or they don’t do the checks that they normally do my brake fluid no check and I needed brake fluid and maybe they don’t do that anymore because maybe there’s a charge for it I don’t know but I’ll probably end up having to go to another location because I like Valvoline but I don’t like this visit that I was recently
Nov 05, 2024
Super easy drive thru oil change, friendly staff, excellent service checking all fluids as well.
Oct 05, 2024
Amazing service. Waited about 1 hr total even with 2 cars ahead of me. Better than waiting 2-3hrs at some other places I've been to. They took about 15mins with the oil change when it was my turn. Abraham & Eddie are great people that take care of your car and I will definitely be a returning customer
Oct 05, 2024
First of all -- BE PROFESSIONAL!!! Do not be an idiot and joke around the garage with your buddies while customers have been waiting in an hour long line. 15 minutes for an oil change?? What a joke, especially at this location, very ghetto.
Oct 05, 2024
Go to the location on Nellis, the one on Craig destroyed my fluid plug and told me to go pay for it. A manager was supposed to call me back, but I'm still waiting almost three years later.
Oct 05, 2024
Objective with my service, they're ordering new equipment to perform more as time goes on. Employees are easy to talk to and get the job done.
Oct 05, 2024
great customer service, clean and they explain everything
Oct 05, 2024
服务非常好!我喜欢这里!
Sep 05, 2024
Customer service was poor, we got there and they asked us to move to another stall, we have been waiting for 30 minutes, and they took someone else before us, after waiting for 40 minutes we left I would never go back to that location poor management and poor customer service
Sep 05, 2024
I always come get my oil done here . This the first time no one greeted me . Then they made me wait inside my car in the heat . For my oil filter to come from autozone . Cause they ran out. But Kendrick the person who was helping didn’t get me notice. Or didn’t even apologize for the wait or give me a discount for waiting.
Sep 05, 2024
I will always come back here to get any car maintenance done. Nolan is a great manager, and all of the other faculty are spot on on what they do thank you guys for all the work you do.
Sep 05, 2024
It never fails these guys are wonderful a big thank you to Nolan the manager a big thank you to Kendrick he made my stress disappear also a big thank you to Eddie guys you are the best
Sep 05, 2024
These guys are awesome, quick, and professional 😁. I'm usually on the go and always on a time crunch. I'm happy I can always come here for my routine oil change and know they will get me out quick. Thanks guys see you again next time ! 😎
Sep 05, 2024
Wow el mejor taller de cambios de aceites, muy amables y ablan english spanish y chino y brasil también
Aug 05, 2024
I was traveling and needed an oil change. Found this location and drove there without an appointment. They took me right in and provided excellent service. The manager kept me informed throughout the process and provided a bottle of water to help with the 110 degree heat. I hardily recommend valvoline oil change service.
Aug 05, 2024
I went for a routine oil change. I waited an hour and a half for the oil change only to be told during the oil change that the technician..whom happen to be new had drained the transmission fluid instead of the oil...how...who knows....then.. they tell me that my car takes a special transmission fluid that they do not have which resulted in my car having to be towed to a shop to be repaired spur the moment which the shop is closed until Monday!! The workers scrambling around knowing they caused damaged to my car. No one wanted to tell me and kept walking past me with looks of nervousness. The manager then tells me that I can rent a car and they will reimburse me..mind you it's 5 pm Saturday and the car rental places were closing by 6...who has extra money for a rental and deposit just on a whim... I am beyond over this experience..I will NOT be returning to this location and if you don't want damage or your time and money wasted you would avoid this place at all cost! To believe this was my first time EVER using this location since moving here may 10th 2024.. left a bad taste in my mouth. Manager was VERY nonchalant when telling me I would have to fork out money for a rental and that I'd have to get an Uber that they reimburse for. Who wants to WAIT FOR THEIR MONEY to be returned?! Smh I should have listened to the reviews
Aug 05, 2024
Nolan and Louis are awesome. We:re from out of town and we discovered that our splash guard was dangling from the bottom of our car. Nolan, the manager, fixed it for us! Louis was very friendly and made us feel welcome. You guys are life savers! Awesome location.!Highly recommend.
Aug 05, 2024
Salvador always on point, delivers excellent customer service very professional and attentive in both English and Spanish. I highly recommend the Nellis location.
Jul 05, 2024
Always thorough and quick, once you get in to the service bay. Good value.
Jul 05, 2024
I recently had an exceptional experience at Valvoline located in Las Vegas, Nevada with their team of professional and thorough employees. From the moment I arrived, I was met with a high level of professionalism and attention to detail. The employees were not only respectful but also incredibly attentive to every area of my car, ensuring that no aspect of the service was overlooked. I was impressed by the care and dedication shown by the Valvoline team throughout the entire service process. They took the time to explain each step of the service and answer any questions I had, making me feel valued as a customer. Their commitment to providing top-notch service was evident in the way they handled my car with precision and expertise. Overall, my experience at Valvoline was nothing short of outstanding. The employees' professionalism, thoroughness, respect, and attentiveness truly set them apart. I highly recommend Valvoline to anyone in need of automotive services, as their team goes above and beyond to ensure customer satisfaction. I will certainly be returning for all of my future car maintenance needs.
Jun 05, 2024
Excelent service.. Very friendly and helpful. Jordan is a great employee
Jun 05, 2024
Exelente servicio desgraciadamente una chica que trabaja hay tubo un pequeño accidente espero q se recupere pronto de las quemaduras en todo lo de más exelente servicio y buena atención gracias
Jun 05, 2024
The Manager is Honest and the staff were very Friendly!