Valvoline Instant Oil Change

Dec 03, 2024

I got a feeling that they did not drain my oil thoroughly when they showed me the dip stick it was dark and that was the color of my oil when I left my garage

Nov 21, 2024

Ashleigh, Lawrence, and Terry were super prompt with service and very helpful with my questions. It was exceptional service from this staff and terry was great with his knowledge of certain service that would help vehicle. I will highly recommend these guys and this location to anyone.

Nov 21, 2024

My to go place for oil change but on 11/14/24 they were short staff and they literally just did the oil change nothing else no lights check or break lights and things like that, they seem rushed and not wanting to be there but this is the first time i had any inconvenience in this location.

Nov 14, 2024

Came here for an oil change on 11/2 and Terry helped me out. He was training a new guy and did a great job showing the new guy what to do and ensured everything was done correctly on my Jeep. Terry was also very friendly and easy to talk to, which made my time there even more enjoyable. I would definitely go back to here for an oil change in the future. Thanks for your hard work Terry!

Nov 14, 2024

This is the only place that we will go for an oil change for the past almost 2 years. It has saved us HOURS comparing to a dealership and hundreds of dollars. The staff is quick and friendly every single time! Terry and (Donald? I can't remember his name for sure- older gentleman), are so efficient & go over what may be needed for our car but do not push us heavily. They are respectful. Customer service 10/10 Service 10/10 Quickness 10/10

Nov 05, 2024

I came by when they opened yesterday with my 2014 Ram. The tech stated that they couldn't get to my truck as they didn't have an oil filter fir the make. I went to a different location where the tech told me they lied. They always have my oil filter, that they just didn't want to do the work! Was it because I'm a woman? From out of state? Never had my oil changed by this company before, and never will again!!

Nov 05, 2024

Lawrence took care of me efficiently and promptly! Best service in town actually. Used a $25 dollar off coupon, super legit! Thank you!!!

Nov 05, 2024

Real quick and great service

Nov 05, 2024

There is usually a little wait at this location - it's worth it! There's a reason why they are so popular, and it must be the service because once you are in, you are 100% of their activity until your service is completed. No hard sell either just honest choice that are well documented as their recommendations for you and your car alone. Factual and intelligent! I'll continue to go here to keep my, I believe... more than 40 year history with Valvoline alive... Nice!!! Alan

Nov 05, 2024

they treat you like family

Oct 05, 2024

Awesome service by Terry and Ashley. The entire team understands the importance of customer service and actually going the extra mile. They are LUV

Oct 05, 2024

Had a great experience getting my oil change done today. Terry, Saveone, and Dylan were very efficient, helpful and awesome. Definitely coming back for the next one 👍🏻

Oct 05, 2024

I visited this location for a quick oil change, expecting the 15 min service they advertise. I ended up waiting 45-1hr! No updates, no apologies, and no sense of urgency from the staff. I might as well have gone to the dealership. 🚮

Oct 05, 2024

Mr Donald and the team were very friendly. Informed me about the requirements I needed for my car. They did everything in a timely manner and remained so friendly throughout the interaction.

Oct 05, 2024

Thank you, Donald for being so kind and helpful.

Oct 05, 2024

What a wonderful team and the manager makes you feel welcome. The guys know their job and are Professionals you Go Go Blue Diamond 💎

Sep 05, 2024

I used to believe in your service. Until you left the drain plug loose on my favorite vehicle..... Then I send my wife to change the oil after give you another chance... And she's mortified because you have overfilled it on our other vehicle!!!!! Took it into Toyota to see just how much you left it overfilled because it didn't sound right and after allegedly correcting it I'm still 1.1 quarts overfilled... Never again.

Sep 05, 2024

I used to only go to the dealership to get my oil changed but no more. I had the best experience you can have while getting your oil changed at Valvoline. Josh (Lawrence), Michael and Darion were so great! They were efficient and informative. I left smiling and confident that my car was taken care of. I will only go here to get my car serviced. Completely gained my trust. Bye ABC Hyundai!

Sep 05, 2024

I've been here 45 minutes already and haven't even had my information logged. NO OTHER CARS EXCEPT THE TWO I THE BAYS.. Doing service other than oil change. Neve coming back r

Sep 05, 2024

Used coupon friendly and knowledgeable

Aug 05, 2024

Awesome team!! Friendly and caring service. Thanks Fred, Terry, and Ashleigh!

Aug 05, 2024

Didn't attach my skid plate properly, needed to remove it myself, then have my dealership put it back on with new screws.

Aug 05, 2024

Good service but the hours should be changed. Closes before 6

Aug 05, 2024

Great service...they changed their snobby personnel

Jul 05, 2024

Fast service!

Jul 05, 2024

They work so slow. 15 minutes per car is more like 30 minutes or more

Jul 05, 2024

Very good service. Everything they do is sent to carfox!

Jul 05, 2024

Went with my granddaughter to do an oil change on her car who is fast service

Jun 05, 2024

Came in for a “15-20min oil change” and they broke my oil filter cap and didn’t replace with an OEM part after 2 hours of waiting. Engine cover is hanging off also so probably also broken or they just don’t know how to do their job properly. Worst service in Vegas, save your money and go somewhere else

Jun 05, 2024

I have always loved the Valvoline on Craig but I went to this location for the first time and I will never be returning to a Valvoline again. They over filled my oil. They were unprofessional and it was all around nightmare.

Jun 05, 2024

Just finished with honestly the smoothest oil change I've ever experienced. All thanks to Josh in making that possible. I was reluctant to try an oil change while still in the car, but after what I just witnessed, I'll never do anything else again. Thanks to the whole team there on Blue Diamond!