Valvoline Instant Oil Change

Dec 03, 2024

Nice and quick service. They had all my car's info and knew what it needed for service. They had suggested, but no pressure to get more services. The prices were fair.

Nov 28, 2024

These guys are all super amazing took my car to get an oil change n was in-N-Out in less than 15 minutes just like that these guys are all amazing angel. Thank you for all your help but honestly, this review is for everybody working there you guys are great.

Nov 28, 2024

This valvoline location is (or was) my go-to for oil changing all my cars. Unfortunately, this time around this location did not meet my basic expectations. I brought in my 2013 Jetta and wanted an oil change and tire rotation. I got the oil change and the person helping me was confused about the air filter part which he thought was suppose to be rectangular instead of it being cylindrical. I told him it should be cylindrically shaped for this car. This probably confused him which made him forgot to rotate the tires. I didn’t realize the tire rotation was not done and charged 49.99 me for it. I’m glad I had a small discount on it because the price for the service is not what you get. I realized my tires were not rotated when my tire calibration light did not come on which usually happens after a tire rotation. I came in the next day and told them what happened and they asked me for the receipt which I showed them. Nobody came to apologize or tell me anything what happened which was pretty disappointing. They did rotate my tires at the end. When I got home, I checked my tire pressures and they were all above the recommended tire pressure value on the driver side door of the car. I also popped the hood and found a 6 inch Phillips screw driver element on the top of the engine compartment!!!! which is not good. Not sure how this location is operating this way so I will take my business somewhere else.

Nov 14, 2024

Fast clean and professional. Excellent service from the team. My advisor Miguel and Angel were sincer and professional with giving me the details and recommendations on the services for my vehicle.

Nov 05, 2024

Ben and Ricky were very professional, informative, and not pushy at all. They checked everything I needed in my car and even gave me wiper fluid for free. Ricky was very patient with all of my questions and answered everything intelligently. i will be coming here again!

Nov 05, 2024

I recently had my oil and filter changed at Valvoline, and I couldn't be more pleased with the experience. From the moment I drove in, the staff was friendly and efficient. The entire process was quick, taking less than 15 minutes, which is impressive considering how thorough they were. The technician explained everything clearly, including the type of oil they recommended for my vehicle and the benefits of the service. I appreciated the transparency and the fact that they didn’t pressure me into additional services I didn’t need. I was also able to buy a 50% off coupon on Groupon, which made the service even more affordable. They offered me a discount for the filter change as well, making it a great value overall. I highly recommend Valvoline for anyone looking for a quick and reliable oil change!

Nov 05, 2024

Manager Patience is really wonderful and explains everything so well. They are lucky to have her.

Nov 05, 2024

Thank you so much! Jose at this location adjusted my tire pressure in minutes. I really appreciate it. EXCELLENT customer service. I’ll be back!

Oct 05, 2024

Been here twice now and Employees are super courteous and respectful to me and their coworkers. I’ll come here for all my services!!!

Oct 05, 2024

Cesar and his team were highly professional, skilled, and friendly. Cost of service was fair and fast!

Oct 05, 2024

Most professional oil change company in los angeles. Efficient, professional, reliable.

Oct 05, 2024

They are efficient, knowledgeable, friendly, affordable, and conveniently located.

Oct 05, 2024

They were extremely helpful in locating and identifying the source of “brake light out” notification and finding a solution! They stuck with the problem until it was resolved and were able to replace the correct bulbs! Valvoline service reps Patience (mgr on duty) and Angel rock!! They truly personify Valvoline service and brand!! Five stars!! West Los Angeles Sepulveda location!

Oct 05, 2024

he told me that they had checked the coolant even after I specifically asked him and the next day my car started to overheat. There was nothing in the tank and obviously had not checked.

Sep 05, 2024

When they say full service they are not kidding you sit in your car while they do your oil change, watch them perform the inspections... was helped out by an awesome gentleman by the name of Erick today who went above and beyond also Luis behind the hood highly recommend!!

Aug 05, 2024

I pulled into the shop and was immediately served. The manager was informative and shared with me that often other area locations will honor a location specific Groupon voucher. The crew was efficient and coordinated sharing potentially needed services without the upsell. My Volvo wagon was topped off with fully synthetic oil in the same time and price as a family meal at a L.A. area McDonalds.

Jul 05, 2024

Angel is very nice and honest on what you need. Always friendly and look out for discounts

Jul 05, 2024

Good serv

Jul 05, 2024

Great service

Jul 05, 2024

I came in to get an oil change and when they were adding oil to my vehicle, they put a case of oil on top of my intake and broke it. They didn’t mention it. They didn’t let me know. It was broken. It wasn’t until I kept getting an alert for my engine that’s when I looked under the hood and found their mistake.

Jul 05, 2024

It took them over an hour to change our oil. We denied the tire rotation and everything else they threw at us.

Jun 05, 2024

Good service and team members

Jun 05, 2024

Great place to change oil on-the-go. Friendly and helpful staff. You could also go online and find instant coupon to save $10-$15 depends on the oil you will have. Definitely recommended.

Jun 05, 2024

Ripoff. Charged me extra from Groupon. Constant up selling. Stay away

Jun 05, 2024

Very nice job, easy and fast!

Jun 05, 2024

Went in this morning, got taken care of right away. Service was fast and friendly. Mike, the manager, was really professional and helpful. Would definitely recommend and will come back.

May 05, 2024

These guys are great. Topped up the air pressure on my tires super quick.

May 05, 2024

Very bad service and the line is not fare I’m wait more than 45 min and the guy he told me go back bc someone should be in front in you he’s so stupid and I don’t like this place anymore

Apr 05, 2024

I came in with My oil sensor working perfectly until they sucked the old oil out with a hose, then it started showing empty always which never happened before, I have been checking my oil level since last oil change and it always showed me the accurate level. So now they said I have to take it to mechanic and an oil change would end up being x3 more expensive than what it was because they don’t do mechanic and wouldn’t check it.not the best experience tho😢💔

Apr 05, 2024

Jiffy lube sucks. This place is 200% better