Valvoline Instant Oil Change

Dec 03, 2024

Good and attentive staff! Team work! So quick and amazing!

Dec 03, 2024

The customer service, very efficient and knowledgeable team. Faster service in compere to other services.

Nov 28, 2024

Staff was kind and knowledgeable! Got me in and out quickly. Will return after 3,000 miles :)

Nov 21, 2024

Great Service. Quick & Professional.

Nov 14, 2024

You get to stay in car. Everything is quick and efficient

Nov 05, 2024

Amazing service:)

Nov 05, 2024

I recently visited a different Valvoline location for routine service, and shortly after, my car began making unusual noises. Concerned, I decided to go to this Valvoline location instead and explained my experience to one of the employees. That’s when Carlos Perez stepped in to assist. Carlos was incredibly knowledgeable and went above and beyond to not only identify and fix the issue but also to point out other maintenance needs that the previous location had overlooked. Carlos took the initiative to open a claim with customer service on my behalf, helping me secure a refund. I was thoroughly impressed by his dedication and attention to detail in resolving my concern. It’s surprising to learn that he isn’t in a leadership role, as his commitment and customer-first attitude are exactly what Valvoline should prioritize. Carlos Perez deserves a management position for the exceptional service he provides. I would be definitely going back to this location moving forward and work with Carlos and his team for their excellent work and service. Thank you

Nov 05, 2024

Its the convenience of having quick, timely and professional service. Of all these years, I've found that the staff has always been professional and courteous.

Nov 05, 2024

Sigh I blew it. I went to A jiffy lube by the house & it was horrible. Tried to charge me over $100 for A oil change!!! I quickly returned back to valvoline on Melrose. The female manager & staff took care of me today!

Nov 05, 2024

This is the easiest, quickest, and most professional place for not only an oil change but a whole host of automobile maintenance stuff. They checked a ton of other things like my battery, air filters, tires, and more, seemingly just as a courtesy. And the things they said I should have done in addition to my oil change were offered, but without pressuring me about it. I really appreciate that! This is the only place I've taken my cars for oil changes for several years now, and I'll keep going back. Solid 5 out of 5 stars.

Nov 05, 2024

You have the best employees and most efficient, clean, and rapid service imaginable. Always impressive.

Oct 05, 2024

Carlos Luis and Jose were great. Super helpful. Checked tire pressure which was low, told me there was no punctures. Topped off coolant etc. Super friendly. Answered any questions. As a woman coming to these places can be intimidating and I felt very comfortable. Highly recommend coming here! Also look up coupons on their website!

Oct 05, 2024

First time here the service was great they. They take aaro

Oct 05, 2024

Great service

Oct 05, 2024

Great service, reasonable price, outstanding follow-up (wiper blade was defective and was replaced, no questions asked.

Oct 05, 2024

I called ahead to confirm information on the website because I really needed my tires rotated. TJ answered and confirmed tire rotation was currently available. I also really appreciated the coupons available on your website!

Oct 05, 2024

The oil change took about 30 minutes, and I didn’t have to get out of the vehicle. The team was organized, and I appreciated that supervisors double-checked everything to ensure it was done correctly. They use torque wrenches, which is both important and professional, to make sure they don’t over-tighten the oil plug and oil filter housing. Their hours of operation should accommodate most people. I also liked that I could bring my own oil and filter from the dealer and only pay for the labor.

Oct 05, 2024

kevin martinez the service center is very helpful and very professional the service here is much better than in jiffy lube thank you

Sep 05, 2024

Kathrine was excellent when providing services to my vehicle. She helped me right away and everything was professional. Thank you.

Sep 05, 2024

Out of all the places that I go to for oil change, I only come here and what it is is they’re good. I’ve never had a complaint with them. They’re on point tentative and they care.

Sep 05, 2024

Valvoline Instant Oil Change (Los Angeles) is a great spot when you need a quick and efficient oil change. The service is impressively fast, which is perfect for those on a tight schedule. While the price is on the higher side, the convenience and speed make it worth considering. The staff is professional and gets the job done without any hassle. If you're in a rush and need reliable service, this place is a solid choice.

Sep 05, 2024

pretty please with the service and information I received.

Aug 05, 2024

Everyone in the process at the Valvoline instant oil change on Melrose (6536 Melrose) was professional and friendly. I received the service I needed and I was in and out quickly which I always love. They also helped me with my front headlight. I’ll definitely return…Thank you!

Aug 05, 2024

Great job and complete service. Recommended!

Aug 05, 2024

I had never been to a drive through oil change place before - it was quick and efficient - I loved it

Aug 05, 2024

Needed a quick oil change. Everything went smoothly, and the staff was friendly. However, a few days later, I discovered they had forgotten to secure the skid plate under my car. I heard a scratching noise while driving on the freeway and found that they hadn’t screwed the skid plate back in place. I called the HQ, and they directed me to a local Valvoline shop in another area since I couldn’t drive back to LA with my car in this condition. The other location fixed it for me. Luckily it was fixable. The only reason I go to Valvoline is that every time I go to a dealer shop, they either forget something or intentionally mess up my car. Unfortunately, I had a similar experience at this Valvoline location. They also forgot to send me the invoice, so I had to call customer service to get it. Given these issues, I may not return to this location.

Aug 05, 2024

The guys were great! Very fast, good service!

Aug 05, 2024

This is the first time I’ve taken my car to a drive thru or quick oil change place like this and apparently for good reason. While the staff were polite and service was quick, my car started bogging and trying to die the day after getting my oil changed. It turns out that when they checked the air filter they didn’t reconnect the intake hose and the car was sucking in unfiltered air outside of the mass air flow sensor causing lean and rich conditions in the air/fuel ratio. Luckily I caught this quickly and was able to avoid major issues. Definitely will not be returning.

Jul 05, 2024

Don't go anywhere else! Treated like a king. STAY IN CAR DURING SUPER FAST SERVICE, INCLUDING TIRE ROTATION. Great hours, friendly, fast staff. 20% off coupons easily available online. HIGHLY RECOMMENED!

Jun 05, 2024

Great people

May 05, 2024

Great and quick service!

Apr 05, 2024

Cesar, Ashley and team were super efficient. Cesar was really helpful and knowledgeable. Don't see myself going to a different location to get my car serviced. Thanks guys!

Mar 05, 2024

Great teamwork and highly professional and prompt service.

Feb 05, 2024

The service manager who worked with me, Kevin, was amazing!!! 🤩 He made sure my car was at the proper tire pressure, educated me about proper car maintenance, and made sure I got the available discounts on services that were a bit more pricey! Would definitely recommend!