Valvoline Instant Oil Change
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Review highlights
"Fast service with friendly and knowledgeable staff. Austin was great!"
"I usually come this place to service my cars."
"The wait times are never long and delays are communicated in a timely manner."
Overview
Categories
Oil change service, Auto air conditioning service
Phone number
Call: (502) 239-7600Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
7:30 AM - 7:00 PM
Description
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Louisville.
Reviews (30)
Jan 30, 2025
Excellent service! Very nice and friendly
Jan 23, 2025
Always a great experience here. Professional and friendly.
Jan 23, 2025
Everyone is so friendly and welcoming. The employees are honest with their recommendations regarding car maintenance. I will definitely be back.
Jan 06, 2025
Bad customer service.
Jan 06, 2025
I came to get a battery replaced in my Cadillac XT5 because autozone wouldn’t install it in my car. Apparently it is a very complex battery to change. The staff here was very friendly and did a great job replacing it. Plus it was $50 cheaper. Great service. I will definitely be back!
Jan 06, 2025
Traje mi carro a darle su servicio , la verdad este lugar lo recomiendo te tratan de una manera súper bien , y si no hablas inglés los chicos se esfuerzan por hablar en español y la verdad eso es de valorar vengan sin problemas aquí los atendrán bien
Jan 06, 2025
Very efficient and polite.
Jan 06, 2025
Very efficient, friendly and helpful staff.
Jan 06, 2025
Very friendly, helpful, efficient staff. In and out quickly. Very well taken care of! Watched and heard other interactions with other people and saw the same treatment.
Dec 06, 2024
Great team, very friendly and experienced. Quality of service. I highly recommend Valvoline Instant Oil Change.
Dec 06, 2024
I left another Valvoline location years ago because they weren't honest. I've been going here every since and satisfied every time. They are friendly, knowledgeable and don't upsell in a harassing type of way. They suggest extra services on what you need to have or think about getting for ultimate vehicle performance. I know what my car's maintenance recommendations are but some don't so that's ok. If there was ever anything I didn't want and said no, that was it. No badgering. It makes for a pleasant experience. Arrive early. They do get busy. Give them a try.
Dec 06, 2024
I was in desperate need of windshield wipers after mine disintegrated on my drive. I pulled into Valvoline 5 minutes before they were set to close. They didn’t turn me away and were extremely helpful and changed them right away. I was able to continue driving in the pouring rain to my final destination. I know how it is right before close with wanting to go home. I’m extremely grateful.
Nov 06, 2024
Great service! Technician was friendly and knowledgable!
Nov 06, 2024
The attendants are always very friendly & respectful.
Nov 06, 2024
The employees were very nice and informative. I was in and out quickly.
Nov 06, 2024
The technicians here are always helpful and polite. Have been using them for years. Would highly recommend.
Oct 06, 2024
Always friendly and so very helpful at the location I use.
Oct 06, 2024
Great customer service. Everyone was helpful and friendly. This is my first time at this location but it definitely won’t be my last. S/O to Lana, Lucas, and Jack…and to the trainer (sorry didn’t get her name)!
Oct 06, 2024
Great service and informative crew. Young man named Xavier Grey was very professional and not to pushy on recommended services. I will definitely return to this location for future maintenance. I do feel that it might have been a bit pricey, but the positive vibes and quick service, while answering the couple questions that I had make it worthwhile.
Oct 06, 2024
I came back here after a bad experience, because they are the closest oil change place near me. I was actually really impressed with my service today. Dj was very kind and helpful.
Oct 06, 2024
I had a great experience at Valvoline for my recent oil change. Xavier, the CSR who helped me, was friendly and very helpful throughout the process. He provided clear explanations without being pushy, which I really appreciated. The service was quick and efficient. Overall, it was a positive experience, and I’ll definitely be back.
Oct 06, 2024
Stephanie and all the other ladies at this Valvoline were incredible to my daughter. They took amazing care of her during the service. As if I had done it myself. Really appreciate their incredible service. Won't go anywhere else for my oil change and other needs. Thanks!
Oct 06, 2024
The service here is very good. I usually come this place to service my cars. No issues.
Oct 06, 2024
The team here is always excellent!
Oct 06, 2024
They were very nice and completely kept me informed on everything they were doing and also gave me great recommendations for me to help get my ac back up and running they also made sure all my fluids were full and did a great job on my tire rotation
Oct 06, 2024
Whitney and Sierra was great!! At Fern Creek!
Sep 06, 2024
Fast service and very friendly staff.
Sep 06, 2024
Lana was an amazing help today! Thanks to the team that got my car in tip top shape
Sep 06, 2024
They always have my back. I’m always in and out quick
Sep 06, 2024
Very upbeat, started the light check process and things like that before I was in the bay. Very friendly!