Valvoline Instant Oil Change
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Review highlights
"Little to no wait time, speedy service and great customer care."
"Great place nice people and not to long of a wait"
"I would highly recommend this location to anyone in the area."
Overview
Categories
Oil change service, Auto air conditioning service
Directions
11810 Antonia Way
Louisville, KY, 40229
Phone number
Call: (502) 961-0004Website
View websiteHours
Sunday
10:00 AM - 5:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 5:00 PM
Description
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Louisville.
Reviews
Dec 05, 2024
Folks working there friendly and helpful. Robert and Noel were your reps who helped me and much appreciation to them. Had been years since using your business, no need to re-hash that but these folks gave me a renewed outlook on your services!
Dec 01, 2024
Great, fast, reliable service at this location. Friendly and knowledgeable staff. Been using them for many years.
Nov 30, 2024
After my last oil change I noticed a puddle under my engine. I thought it was a fuel leak so I took it to my mechanic. He said the oil filter wasn't even hand tight and it was oil leaking. Luckily I didn't have a long trip planned or it would have been catastrophic.
Nov 23, 2024
Fantastic customer service from all employees that worked on my car. Quick turn around. Explained what they found.
Nov 23, 2024
Robert was a great service tech
Nov 16, 2024
I was misled on the cost of windshield wipers, and then they cracked my windshield while replacing them by letting the wiperless arm smack into my windshield. I did not notice anything until the next day when the unseen crack had grown to over a foot long. The service was friendly and they were even nice enough to leave oily handprints all over my car. UPDATE: Upon reading my review the manager went back and looked at video and got in contact with me to apologize and confirm that what I said was accurate. He explained to me the situation his shop was in that day and wanted to make things right. He payed to have my windshield replaced too. I do not remember his name but he was a class act and made up for my bad experience as much as he could.
Nov 16, 2024
Very quick and professional even though they were short staffed.
Nov 07, 2024
Best experience!!!
Nov 07, 2024
I love this shop, I've had oil/filter changes, coolant flushes all with friendly and quick service. Great, friendly customer service, very nice business here.
Nov 07, 2024
Little to no wait time, speedy service and great customer care.
Nov 07, 2024
My wife and I regularly get our (3) vehicles oil changed at Valvoline. We've never had a problem with the service. The staff are always pleasant and helpful.
Nov 07, 2024
The staff was wonderful. They were kind and knowledgeable. I think they could use an extra bay. The wait to get in was rather long.
Nov 07, 2024
Very poor services. Today will be my last day there. Crappy place
Oct 06, 2024
Today date is September 14th. I’ve been sitting here since about 7:30 the workers are just now walking up at 8:01 am in no rush and there are 4 cars waiting. This is not how you run a business.
Sep 06, 2024
👌 excellente
Aug 06, 2024
I have done my oil changes at this place here and so far everything was going well, I went yesterday at 6:40 pm to get my oil changed and the treatment was not the best, they didn't check my tires or the air filter, they only did the oil change and they were in a hurry. The worst thing was that when they put the cables on they damaged the battery, I arrived with my car working perfectly and this morning my car won't start, the battery is dead, I told the gentleman who helped me and he said everything was fine, now everything is not fine, my battery is off.
Aug 06, 2024
Quick and easy in and out. Lift wasn’t working, couldn’t get tires rotated, only reason for the minis one star.
Jul 06, 2024
Avoid avoid avoid. Rude staff. Do not honor coupons. Won't be returning. Took my other vehicle to the New shop by meijers (Strickland ) and they have much better service and staff.
Jul 06, 2024
I went in for an oil change and a tire rotation. 1st the man said because it's a mercedez we have to use a certain oil, ok that's fine. The he repeated "because it a mercedez" several time. He said we may not be able to get the tires of because we don't have a tool to fit. I have had my tires off several times and I used a socket out of a $9 socket set from Walmart. After $168 they did absolutely nothing but change oil. No fluids, no tire pressure. Funny thing is. He touched all the caps to make sure they were tight. They were never taken off. Never go back.
Jul 06, 2024
I wish I could rate them 5 stars for every visit. I've been coming to this specific Valvoline for the past several years for good reasons: professionalism, timeliness, and no pressure to purchase more. They always complete their job well and offer more services with good explanations backing them up, but never pressure me if I refuse. Bonus, they're always friendly and polite, which is not the same experience I've had going to other Valvolines. Even when the line is long, I've never been here for more than an hour (there are exceptions of course), and it's worth the wait since I know the job is well done! Kudos to the management and the team working here!
Jul 06, 2024
One of so many in the area with a excellent score.Thank you guys for the job that you do to make car maintanance simple.
Jul 06, 2024
Went to get an oil change and check up before going on a road trip. Asked them to not check the air filter or top off the wiper fluid. They took this to mean do only an oil change. I asked if they were going to check the tire pressure and fliuds and the first thing they did was start adding wiper fluid. They acted like they did something to my tires and the technician said he checked the fluids and they were "all good" but I only ever saw him check the oil and nothing else. I never had my headlights or anything else checked. I drove to the next closest location and they checked my fluids and tires for me. My tires were low and I had zero coolant in my reservoir. My suspicions they did nothing but said they did at this location were correct. I will never go here again after such incredibly poor and neglectful service that could have permanently damaged my vehicle.
Jun 06, 2024
1st time I have been for an oil change & Valvoline was out of oil.
Jun 06, 2024
Andrew went above and beyond to meet great expectations. Will definitely be back for future needs. Appreciate it.
Jun 06, 2024
The people where very nice and efficient the managers
Jun 06, 2024
They are always very friendly and knowledgeable! They also typically have coupons to help with affordability. Typically pretty well paced with service, but they are popular can be a little busy at times. The busier they are, the longer the wait, obviously, so just make sure to go when you've got plenty of time in case it's a busier day for them.
Jun 06, 2024
They don't accept competitors coupons. From what I seen online they do. Been going to them for years, won't be going back!
May 06, 2024
Quick and efficient
Apr 06, 2024
Very nice people and very informative
Mar 07, 2024
Been going here for the last 3 years always a good experience and fairly quick getting people out I'm in need of an oil change now time to go back see ya there