Valvoline Instant Oil Change

Dec 05, 2024

Had a great experience with everyone here! Highly recommend, quick and professional, this is the place to get your oil changed!!

Dec 03, 2024

Absolutely fabulous crew. Very educated and experienced. Came in , to get a new battery installed. Price was competitive with everybody else so that was not a problem but everywhere else I went quoted an hour and a half to an hour and 40 minutes to install the battery. I want to give a super shout out to Jackson who did the labor and to the CSR Darrell Who supervised this was done at 6110 Shepardsville Rd., Louisville, KY 40228. Was very impressed by the skills Jackson had. Also, Old battery was removed and new Battery installed in 35 minutes. Very professional work very good quality. Will use the store from now on.

Nov 28, 2024

This is the only location me and my mom with go to. Everything is done in a fast and timely manner and everyone is really nice and helpful. Ask for Donah!

Nov 28, 2024

Working 8-5 brings the stresses of getting things taken care of on my car. I needed an oil change badly. Called the Shepherdsville Road location after work and the gal told me if I was on the lot by 6:30 they would get it done. I got there at 6:28. Sure enough they got me in and got it done. Great service! Also check out Groupon for big savings on Valvoline services to save even more money! Go see Tray at the Shepherdsville Road location! He will take excellent care of you!

Nov 14, 2024

This place is the greatest Valvoline to exist. Always quick and professional. I am always happy to get my vehicle mentioned by this location. Great team all around. Special shout out to Donah the service center manager and the Team she got there

Nov 05, 2024

Buen equipo de trabajo y una atención al cliente rápida y eficiente, lo recomiendo.

Nov 05, 2024

If you looking for services that don't give damn about they customers then you are at the right place and they are very rude to the people 👎👎👎👎👎

Oct 05, 2024

Been going there for years! Always giving me a great discount on oil change and wonderful costumer service.

Oct 05, 2024

Good service 👍

Oct 05, 2024

Waiting time not long and the service is good

Sep 05, 2024

Bridget was amazing !!!!!

Sep 05, 2024

The best and coolest oil change ever Mo wadda

Sep 05, 2024

Those men were great! Very appreciative and very honest

Sep 05, 2024

Went there they were not only slow but very rude esp the manager. Don’t know what her deal is but she has no people skills

Aug 05, 2024

Donah, Kaylea, Josh, Jackson and the team are always the best! Always smiling and making your oil change easy! Don’t go anywhere else!

Aug 05, 2024

I will never change it to another place, very professional and best customer satisfaction.

Aug 05, 2024

Long wait. Worker seemed more concerned about jabbing on the phone on a personal call WHILE conducting business. Also had an attitude. Very bad look for Valvoline. Not sure her name but she had purple hair.

Jul 05, 2024

Fast and friendly

Jul 05, 2024

Friendly and efficient staff.

Jul 05, 2024

The staff was polite, friendly & they were an awesome "team". very informative.

Jul 05, 2024

Very Friendly Staff. Helpful in more ways that expected. I feel like my car can go another 60-70 thousand miles with no problem. Definitely will be coming back

Jun 05, 2024

Best valvoline in the entire state!!!

Jun 05, 2024

Donah and her staff are the BEST!!!!!!!! HIGHLY RECOMMEND THEM!!!!!

Jun 05, 2024

Great service and a great team of people, got my oil changed pretty quickly and I would highly recommend getting your oil changed here!

Jun 05, 2024

Went to get a battery put in yesterday with my speedometer reading just fine. I look down on my way to work thinking I’m going way faster so I pull out life 360 and find out I’m going 20 under what it’s reading. Went back today to be told there’s no way it could be their fault. 2nd car now needing to be taken to the dealership after having work done. Jackson is the only reason this has any stars at all, only one to truly help. Moral of the story, come here if you want an extra put stop to your local dealership

May 05, 2024

Great service and very friendly!!

May 05, 2024

Hands down, forever my favorite location. Even we there is a wait, it is worth it. The team is always friendly, routine, yet takes the time to inform me of the next steps to keep my car healthy and safe. As a doula I travel the state in all weather to support births. My car is vital. Today my visit was support helpful by Bridget and Debrah. I will return for the suggested services! Thank you! 💜🧡

May 05, 2024

I got my oil changed here on my bmw & I take my car home park it up until the my next off day for a nice cruise & when I got back in it to start driving I started hearing a weird noise so I take it by the dealership to get it inspected to see what’s to going on. I finally received a call back from the dealership & they ask me where I took my car for the oil change & when so I told them & they basically told me it started making the noise im hearing because my oil filter wasn’t changed & the showed me my oil filter when I came to get my car it was black i couldn’t believe how dirty it was.

May 05, 2024

I will forever come here to get my car serviced ! Donah and her team did an amazing job! I wish I caught their names to individually recognize them all! I highly recommend this location for an oil change or any car needs they offer!

May 05, 2024

My experience today at Valvoline was wonderful Donah Elijah and Kaylee service my vehicle wonderful customer service I love the way they show you what they are doing you can see the process of the oil change very pleasant attitude kudos to you guys thanks so much

May 05, 2024

Thanks for the GREAT service 🙏😴😞💔🥺😀🙄

May 05, 2024

The employees were all very friendly and knowledgeable! Unfortunately I went at lunchtime so it took a little bit longer than I would’ve liked but that’s to be expected around 1pm. Once I got inside the doors they worked quickly to get me out in a timely fashion! Thank you Valvoline store #10!