Valvoline Instant Oil Change

Nov 21, 2024

Good experience

Nov 21, 2024

Wonderful service

Nov 05, 2024

Absolutely love today’s service! The service professionals was very pleasant and helpful to deal with, lots of smiles and enjoyable environment. I’ll definitely be back!

Nov 05, 2024

Always excellent service at this location! Their team is helpful and friendly, and service is quick.

Nov 05, 2024

Amazing service!

Nov 05, 2024

First rate service. Everyone very polite & helpful. Not annoyed by questions. If you see them outside waving signs it's prob good sale going on. Have successfully had more than just oil change done here. Explain completely about services. Elderly & Disabled treatment rating: A+

Nov 05, 2024

Xander and the team at the Shelbyville Rd location were great and Xander went above and beyond for me. This is now my go to Valvoline location!

Oct 05, 2024

I have a fleet car through work and have to get my oil changed more often than the average person. The manager at this location, Maxwell, is always so helpful and kind. I have previously been to locations that will only do my oil change and won’t do the other laundry list of things my fleet provider wants done, but Maxwell always looks at what I’m due for and makes sure it all gets taken care of. I sometimes go out of my way to come to this location because I always have such a great experience.

Oct 05, 2024

Professional, prompt and great price. Why wait around a dealership service department for hours and pay more money?....

Sep 05, 2024

Helpful, pleasant, efficient team. Will definitely come back the next time my car nags me for an oil change.

Sep 05, 2024

I have been coming to this location for a couple years now (this location was a bit more convenient) and service has always been good. I went by for an oil change today and my experience was totally different. I arrived at 7:50 hoping to be first one in and out. Nobody showed up until 7:58. I figured they are running a bit late and would give them a few minutes to open up. By 8:15 I had seen very little movement inside and left to find another VIOC and hopefully receive better (or any) service. Will not be returning to this location.

Sep 05, 2024

Max and his team are the best! I’m in here almost monthly because I drive 50k miles annually and I completely trust them with my vehicles.

Sep 05, 2024

Over $200 for an oil change said I needed multiple different types of oils no explanation of why. The service tech was constantly trying to upsell me from what I actually needed. Yeah avoid this place till they get an honest crew again, the guys right now are super sketchy and shady as I have never had to pay that much for an oil change from other Valvolines I've taken my car to.

Jun 05, 2024

$128 cost of oil change plus tax, it will be $136. That's way too much!!!

Jun 05, 2024

Very friendly and very helpful

May 05, 2024

Glad I stopped here. The staff was so quick and friendly. My oil change took no time at all. Maxwell did an excellent job explaining what services I should consider on my next visit, and even helped examine a warning code I had on my dash! That little bit of extra help made my day.

May 05, 2024

First visit to valvoline and not my last. Maxwell did an outstanding job and was so friendly and professional.

May 05, 2024

Very nice and experienced Service representatives

Apr 05, 2024

I don’t usually use Valvoline for oil changes, but my experience at this particular Valvoline will have me coming back. They were not only very friendly, but also eager to answer my many questions and spent the time breaking down what they were doing. I was worried about being strong armed into buying random things, but they were transparent about what did and didn’t need to be replaced, and showed me instead of just telling me.

Apr 05, 2024

Ok

Apr 05, 2024

This location is INCREDIBLE. The entire crew. I went for oil and trans fluid and let me tell you. They took great care of me. Especially Amir. Everytime I go up there he's ALWAYS incredibly warm and welcoming.Maxwell is also a gem!!! I drive from Preston and Fern valley just to go to this one. GIVE THESE MFS A RAISE!!!!!!!!

Feb 05, 2024

Only 2 gentlemen working, using 1 lane, there was 1 car ahead of me and total wait time was only 20 25 minutes, nice guys. I went to this location again on December 19th and it was fast friendly service and I was in and out in less than 20 minutes. Went back today 1-28 because a check light was on my dash, I thought it was the oil light but they did a diagnostic check and it was something to do with coolant or temperature guage, didn't charge me anything, very professional and friendly staff.

Feb 05, 2024

Went in last week for an oil change. All the mechanics were polite and knowledgeable. Great service. I stopped by today because I needed air in my tires. They came out and filled them even though it was pouring down rain!

Jan 05, 2024

Justin & Amir make a good team. Informative, fast and surprisingly a fun, lightheaded experience from the two of them. Best Valvoline I’ve been to!

Jan 05, 2024

Super friendly staff. Very efficient and knowledgeable. They explained my options and helped me to make informed choices on a new car that was getting its first service.

Jan 05, 2024

We are from out of state and were visiting Louisville when our van started smoking really bad. We stopped at this location on a Sunday morning to see if they could help us out with diagnosing the problem. I was fearing that the head gasket was failing since the smoke had a sweet smell to it. They were able to quickly identify the issue, which turned out to be a cracked fitting for the coolant system that was dripping on the exhaust manifold. They topped us off on coolant and we were back on the road in just a few minutes. Very friendly, knowledgeable, and helpful staff!

Dec 05, 2023

Amir and Nick did an excellent job, service was great, timely and very efficient. Thanks for an awesome experience!