Valvoline Instant Oil Change
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Review highlights
"Great experience. I had an oil change and tire rotation. Very quick, polite technicians, reasonable prices."
"Excellent service the staff was super friendly."
"I’ve contacted customer service multiple times and they have not responded."
Overview
Categories
Oil change service, Auto air conditioning service
Directions
4935 Brownsboro Rd
Louisville, KY, 40222
Phone number
Call: (502) 429-0680Website
View websiteHours
Sunday
10:00 AM - 5:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 6:00 PM
Description
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Louisville.
Reviews
Nov 22, 2024
I received the excellent service I have come to expect
Nov 15, 2024
Been here with 2 of our cars in the past 2 weeks. They were super quick and very helpful! Even on a Sunday.
Nov 15, 2024
Skid plate not reinstalled advised tec dont remove skid can access drain plug and filter without removal noise from below after 45 min road trip looked under skid plate dangling from below creating a dangerous condition sad Went back to location Tec advised condition was like that but she placed a random bolt to secure it ! What ! Unreal went home to review skid its fastened and left a nice surprise a stripped bolt head with the socket still on the bolt …. Yea like the tech said it was like that lol own your work take pride not coverups and deflection
Nov 06, 2024
And yet again… this location was absolutely amazing today. Awesome service here at the Holiday Manor Valvoline!
Nov 06, 2024
Associates/technicians are always polite and professional. They recommend additional services without being pushy about having them performed that day. And I feel like they always do a good job with the oil changes!
Nov 06, 2024
Nas was fantastic
Oct 06, 2024
Amazing service! In all my decades of life, I have never seen a 1/2 female staff. Not only friendly, they were professional and quick. Highest praise to the hiring manager as well.
Oct 06, 2024
Excellent service the staff was super friendly.
Oct 06, 2024
Good service
Sep 06, 2024
Feel like i was charged quite a bit for a cabin filter. $50.00, could’ve bought my own for $20.00 on Amazon. Other than that, satisfied with the crew.
Sep 06, 2024
Great job
Sep 06, 2024
Stopped by to get air in my tires and the technician noticed my skid plate was hanging and offered to fix it for free . Thank you so much Aster and James for the amazing service!
Sep 06, 2024
They did a great job the only thing their recovery tank was full so they had to drain it so it took longer I got a radiator flush for my F250 truck. Staff is very friendly!
Sep 06, 2024
They didn’t check my back lights. They were talking all the moment when I was there. Very bad service. I had to ask twice to check my tires and they just check two of the four
Sep 06, 2024
This specific location has continued to forget a part of my service the last 4 visits. The employees are always different, and yet, of all the locations I've been to, only this one has forgotten to fill my tires multiple times. Today, I even sat there mid service and had nothing happen for 20 minutes. The employee then told me they aren't going to do the fluid change because I was over recommended mileage. So, I sat in the service area for 45 minutes for an oil change that didn't even include tire fill-up. I will be going to any other location from now on.
Sep 06, 2024
Ultra quick, friendly and communicative service. So impressed!!
Aug 06, 2024
After having someone jump my car. I was able to drive in to get my old battery replaced and back on the road again in 15-20 min at this location. Otherwise I would to had to wait until next week at a shop. I’m very thankful for the Valvoline team yesterday they did amazing work.
Aug 06, 2024
What a great, positive experience. Staff was knowledgeable and professional with a great team vibe. Also very respectful of people’s time. There was a computer glitch requiring some manual look-ups on customer vehicles. But the manager came out and spoke to everyone individually making sure everyone knew upfront about the issue and the possibility of slower service. I decided to stay because they still seemed to super organized and honestly there was barely a delay at all. Everyone had such a great attitude. Will make this hwy 22 Valvoline shop my go-to location.
Jul 06, 2024
Very fast, efficient, did not try to sell me extras I didn’t need. Perfect.
Jul 06, 2024
Very quick and efficient, was able to sneak in a change before work without being late. Offered me products I could use but not in a pushy way.
Jul 06, 2024
fast and exceptionally friendly:)
Jun 06, 2024
Great service —AS ALWAYS. Professional, knowledgable, kind, courteous, quick,—- Did NOT push extra services and products on me— offered— but when i declined were respectful. I know what I’m gonna get when i go and I’m always satisfied when i leave! Laura, Nas, Colby and Devon did a fantastic job!!! Highly recommend, Jennifer Miller RN
Jun 06, 2024
I just stopped in to get my oil changed before the Holiday weekend. The guy came out and checked my make, model, etc. I waited in line for about 20-30 minutes. They had me pull into the bay and checked all my lights, then one of the guys said "Well, we don't have your oil filter so we can’t change your oil today!" I told him how unprofessional it was for them to waste my time and asked if I can get a coupon or discount for my time and he quipped very rudely "Nope, I can’t help you!" I told him I would NOT be back and he said sarcastically "That's okay!" I promise you I will NOT return to any VIOC, EVER!!!
Jun 06, 2024
This is my usual oil change place. They have been great and cheerful when I pop by for a fluids and tire checks too. However, they also go above and beyond to help their customers. I had a tire pressure light come on and swung by their place on my way to work. The doors were open so I pulled in. Xander came out and checked my tires for me. I found out that they weren't officially open but he helped me anyway! Superior service and I highly recommend!
May 06, 2024
Very friendly staff! I was especially impressed with Xander’s service. I would recommend this Valvoline location to others and will be coming back in the future!
May 06, 2024
Will never use them again. Charged us before verifying oil pressure. Then they killed my battery and pushed our car out of the bay and closed and left and left us stranded.
Apr 06, 2024
Great valvoline!
Apr 06, 2024
Super fast, great staff, easy peasy oil change.
Mar 06, 2024
great service, no wait, good pricing
Dec 06, 2023
I always have great service here and everyone is knowledgeable and helpful.