Valvoline Instant Oil Change

Nov 28, 2024

Chris and the guys did a great job. Very friendly, professional and efficient. I highly recommend going to the Gilbert and Baseline location.

Nov 28, 2024

The oil change itself was great, especially with the coupon and the convenience. However, my opinion shifted the next day when we noticed that the coolant level was at the midpoint, something that was never mentioned during the service. Instead, we were told our taillights weren’t working—yet upon checking, there was no issue with them at all. I’ve learned to expect upselling when I bring in an older car, but this time, it was my boyfriend who brought the car in. It’s frustrating when services that are unnecessary are highlighted, especially when the focus should be on what’s actually needed. Going forward, I would appreciate it if the service staff could stick to the basics and only recommend additional work if it’s truly necessary. The upsell approach only works when there’s a real concern.

Nov 21, 2024

Awesome service. The guys are professional.

Nov 21, 2024

Excellent service!!

Nov 21, 2024

Great location and staff

Nov 21, 2024

I liked the service, the technicians are very friendly, very attentive, the place is clean and it didn't take long to do it. Thank you, Katelyn.

Nov 21, 2024

I've been here twice. Oil change goes smoothly, but I don't like interacting with the employees. They are always trying to sell me extra things one after another. Got full synthetic and was told I was good for 3,000 miles. The guy was very confident in his answer.. Got the sticker, and it was 7,500. Not sure if he was new or something, but I got the impression that they aren't very knowledgeable. I think I will go to a different place next time.

Nov 21, 2024

They are on point and knowledgeable! Groupon friendly!

Nov 14, 2024

Codi and Fernando were a great help

Nov 07, 2024

Always a great team and really do a thorough check. Everyone is always so friendly and they do a great job! Highly recommend.

Nov 05, 2024

Great staff and experience coming in for a quick oil change in less then 20min had all my filters changed cat inspected great service! Thank you Chris and the other younger gentleman with glasses I did not catch his name

Nov 05, 2024

Great staff!!

Nov 05, 2024

Have been here twice and have had a great experience each time. Staying in the car and watching the service be completed gives extra peace of mind.

Nov 05, 2024

I know a single review seldom constitutes just cause for an increase in one employee's compensation but I figured I'd contribute good words on Rowan's behalf for being knowledgeable, keeping things moving on the floor, and being a generally personable guy who made what I always consider to be a stressful experience tolerable.

Nov 05, 2024

Quick, friendly, and efficient.

Nov 05, 2024

Quick, knowledgeable, fancy gadgets and a fair price.

Nov 05, 2024

This place is fast. Took about 15 minutes to change my oil. They give you recommendations on what you should get done to your vehicle depending on the mileage it has and are not too pushy on the stuff if you don’t have the money at the time. Friendly staff!!!

Nov 05, 2024

Very fast and friendly

Nov 05, 2024

Amazing service and staff was on point 💪🏼🤠 thank you for the great price and swift turnaround 🛻

Nov 05, 2024

Car tech Vitto and Oscar and Bella was very helpful and answered questions I had. I will never go anywhere else for my oil change.

Nov 05, 2024

Everyone was highly professional doing shoutouts like a true team. My guy was quick and knew exactly what to do! I’ll be coming back to get differential flushed

Nov 05, 2024

Great customer service!

Nov 05, 2024

Great service! The team here are amazing and really look out for you. They make you want to continue to be loyal member. Great work guys!

Nov 05, 2024

Had a great experience getting my oil change and engine air filter changed. Bella and Vito were great technicians. Extremely knowledgeable and recommended relevant services on my car.

Nov 05, 2024

I arrived at this new location I found that is much closer to my home. And the service tech was friendly and very helpful. The team got my cars oil changed super quickly. Overall great service I’m really loving this new location I found! Definitely going back again.

Nov 05, 2024

It was very quick and easy to do. He explained everything they were doing so as I could understand it. Very professional and I will definitely come back. He was very friendly and recommended to get my fuel injection cleaned.

Nov 05, 2024

My whole experience was AWESOME, fast and friendly service....

Nov 05, 2024

Quick and efficient, Bella and Chris exceeded expectations with my difficult foreign vehicle.

Nov 05, 2024

Saw us in a very long free tire check line across from them and opened their doors for a free tire check, which saved me a whole bunch of time. Thank you G. I’ll come back for service based on this experience.

Nov 05, 2024

The best experience! I would always go to Toyota to do my oil changes and decided to come here today. FANTASTIC service and everyone was very kind. Highly recommend and will definitely be back.

Nov 05, 2024

They Are super Friendly And helpful, Will Be Coming Back To See Them For All My oil needs

Nov 05, 2024

Very thorough and professional! Explained everything to me and super quick service!

Nov 05, 2024

While the staff was friendly and knowledgeable, my experience fell short of expectations. I was initially drawn to the convenience of an in-car oil change, especially since I received a helpful coupon over the phone. However, the service took longer than anticipated (47 minutes from arrival to departure), despite the team's efforts to maintain the order of service. Although I appreciate the staff's attentiveness to the queue, the extended wait time made me reconsider the value of this service. In the future, I might opt for a traditional oil change facility where I can wait comfortably indoors. While the price was higher than I'm accustomed to, I was willing to pay extra for convenience – a factor that, unfortunately, wasn't delivered.

Oct 05, 2024

Excellent

Oct 05, 2024

Fast and quick and professional 15 minutes or less complete service

Oct 05, 2024

Faster than discount and right next door lol there was a line at discount. Took less than 5 minutes to get my tire air checked and filled. Everyone was nice too

Oct 05, 2024

In and out quickly