Valvoline Instant Oil Change
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Review highlights
"These guys are awesome. Fast and friendly. No wait and full service in about 30 minutes."
"They give you options, offer discounts and even offer water or soda."
"Great staff, service and the right price."
Overview
Categories
Oil change service, Auto air conditioning service
Directions
21037 N Cave Creek Rd
Phoenix, AZ, 85024
Phone number
Call: (602) 652-8281Website
View websiteHours
Sunday
7:00 AM - 5:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Phoenix.
Reviews
Dec 04, 2024
Manger has a terrible attitude and he is lazy. His name is Ray or Roy. Whatever it is he has poor customer service skills
Dec 02, 2024
Got a coupon online with a valid date range, went in to get an oil change hoping to spend $40-50. Once at the location, suddenly the coupon isn't valid? (They made it very clear it wasn't their fault or problem) and left with a $108 receipt. Honestly don't plan on returning here.
Dec 02, 2024
In and out. As usual. The folks there at valvoline do great work and they do it quickly. Every time.
Nov 30, 2024
I love and only use Valvoline because they are hands down always wonderful service and staff always, great quality every time, and they are considerate of their customers regularly. Richie and his whole staff were phenomenal and should be promoted for taking me so late in the day and so quickly for a car service. I wish they accepted tips for how much they saved my trip from falling apart just by being so kind and taking me last minute. All deserve recognition, but Richie was a solid one and Hunter, too for helping me so much the whole way through 👌 If you are looking for the right place for your car, ONLY TRUST VALVOLINE ALWAYS FOR BEST SERVICE EVERY SINGLE TIME!
Nov 28, 2024
Everyone there was super nice, even the people that weren't working on my car!! Quick and easy, great service
Nov 28, 2024
Great speedy service, 100% recommend!
Nov 21, 2024
Great staff, no pressure and let me know what my car needed
Nov 21, 2024
I can't say enough about our positive experience at this Valvoline location! Kevin, the manager, and his staff went above and beyond to help us with a problem with our son's car - that, incidentally, wasn't even due to their oil change, but to an incorrect battery installed elsewhere. The entire team was friendly, helpful, solution-oriented and knowledgeable, and left us with an extremely positive impression of their location and the company as a whole. It's so refreshing these days to truly feel like a valued customer.
Nov 21, 2024
Pretty effective oil change. Took about 20 minutes. They don't really inspect your car, just use the manufacturer recommended changes.
Nov 14, 2024
Very nice staff and they move people through pretty quickly.
Nov 05, 2024
Always quick, efficient and friendly.
Nov 05, 2024
Every time I go to get my oil changed, they are fast and friendly . Never had an issue with their work. I have referred family and friends .
Nov 05, 2024
Expertise and efficiency of service. The attendants were very courteous and knowledgeable. They kept my engine bay very clean, and explained all my options clearly
Nov 05, 2024
Fast and easy
Nov 05, 2024
Fast and friendly service
Nov 05, 2024
I love how convenient and efficient my experience is at Valvoline. I feel like recommended repairs are fully explained to me so that I feel comfortable and understand what is being done. Overall, great value and wonderful service!
Nov 05, 2024
In and out in no time at all!
Nov 05, 2024
Quick,kind and great prices
Nov 05, 2024
The convenience can’t be beat.
Nov 05, 2024
The level of service was great, just the pricing could be better, pricing was about $20 higher (after discounts) from competitors with similar levels of service.
Nov 05, 2024
The preventive maintenance was great, put us up to-date with our oil change
Nov 05, 2024
The team is consistently energic and seem to want to be quick about their service. They are also very good about being transparent with each of the steps of the process. Also, they are more than willing help me save money.
Nov 05, 2024
They took the time to give us excellent care for our truck
Nov 05, 2024
Thorough and professional
Nov 05, 2024
Truly awful I went to the cave creek location as I have for years. I had a groupon. The service tech did not know how to apply the groupon. The manager was not coming. I sat in the bay for an hour. I had to call the the valvoline customer number. The agent was unable to speak to the manager, not there. He had to walk the tech on how to apply the groupon correctly. It's not a credit card. It pays for the service at a discounted rate. An hour of my time for a 3o minute service. No manager. 830 in the morning. Lunch break? Early lunch break? What about the line behind me? THEN the wiper blades were reversed. NEVER CHECKED MY AIR FILTER. COULD NOT CHANGE THE ENGINE FILTER. YES I PAID THE AMOUNT REQUESTED FOR ZERO SERVICE ABILITY. TRAIN YOUR PEOPLE TRAIN YOUR MANAGER ACTUALLY, ASK YOUR MANAGER TO SHOW UP.
Nov 05, 2024
Very good experience I had today after work, Mike and Jose were a great duo to have during the oil change and everyone was very friendly, they were on it!
Oct 05, 2024
Best location ever! Always super quick, efficient and friendly. Tristen and Kevin were so very helpful to me. Tristen went above and beyond and is such an asset to Valvoline. He deserves a raise! Thanks again for amazing service.
Oct 05, 2024
FAST SERVICE
Oct 05, 2024
Thankful for Tendai! Great work!
Oct 05, 2024
Wasn’t as efficient as usual. Seemed to have a lot of new people working at the same time.