Valvoline Instant Oil Change

Nov 16, 2024

Service was fast and efficient ( as usual ) ! Since it was just rotating my tires I knew it would be a quick visit and they did not disappoint me.

Nov 07, 2024

Hey just wanted to share a 5 star review. Went in today 5 minutes before opening and they were already ready and let me in early. Tyler was friendly and very knowledgeable. They were all friendly. The process was efficient. My oil change and tire rotation was done in 30 minutes. Their lead tech Jose was super professional. You could tell he was serious and cared about performing good work. They were all hands on deck and I couldn’t have went to a better shop. Thanks guys! -Jacob grey vw gti

Nov 07, 2024

They suck I went to get oil change they said I needed tire rotation now my wheel is broken around the lug nuts this wheel is one year 3 months old they said the would fix it but now Bill the supervisor said that is not going to be in until next Thursday I’ve already been without a car for 10 days not acceptable don’t go there. My car is fixed and it was because 2 of my wheels aren’t factory and required spacers and the other two are factory and do not need spacers but spacers were left on and made my wheels not fit tight to hub. Was a case of not knowing about the nonfactory wheels My car is fixed and rides smoothly

Nov 07, 2024

Very helpful and friendly employees. They helped me fill my bike tires with air quite a few times and never complained about it. I highly recommend this place if anyone needs air. Thanks y'all!

Oct 06, 2024

Crystal, Kasey and Everett were very professional and courteous! They answered all my questions and did a great job!!

Oct 06, 2024

Speed of work is ok, but I’m not going anymore, they change oil in my car and make me gasket broken now when i change oil they said it is because of time of gasket, no i have a car for 5 years that day that i change oil it just happen that time that happen , they said, they did nit touched, yes they did, now i have to go and finding and paying more because of them!!!

Oct 06, 2024

The attention to detail, cleanliness, professionalism, everything was above par. I wish you guys did more automotive services so I had a repair shop I could trust. Bill the manager and his techs were phenomenal.

Jul 06, 2024

Great service.

Jun 06, 2024

In and out in right under 13 minutes. Super awesome service as usual!!! Thank you so much for all you do so fast and accurate!!!

May 06, 2024

After an experience of waiting over an hour I was given a "free oil change" voucher. I was pleasantly surprised. When i returned back to cash in the voucher it was stated to me that it is not valid and the manager had been fired.

Apr 06, 2024

Don’t waste ur time coming to this location, made me wait 45 minutes, then gave me the clear to pull in the tech directed me in and then all of a sudden my car bottoms in the front on their lift. While the tech is directing me in and seeing that happen. They then had me back up and said to wait on the manager, once the manager came out I was told I don’t fit in the bays my car is too low (2012 Mercedes, C 300 no modifications factory height) so I asked if I could just get my top off and that I will go to the location that I usually go to off of South Lindberg. The manager only topped off my washer fluid, even though he stated that I was half a quart low on oil the main reason I came is because last time my wife got the oil change I think they stripped a drain plug or didn’t tighten enough because we have been seeing a puddle of oil in our driveway ever since So I wanted them to take a look and see what was going on Don’t waste your time coming to this location. Overall Valvoline is a good company. I used to be a manager at store 53 off of Hampton The training program is usually good, but I don’t know what’s going on with this location.

Apr 06, 2024

Never going back there again. They strip my oil drain plug and send me out. I had to go to a different location to have them fix it for me. I'll go back to Waterloo location or Fairview heights location before I go back to telegraph location

Apr 06, 2024

These guys did a great job, were fast and nice. Literally my Subaru is running excellent, smooth as butter, quality work, very impressed and will go back

Mar 07, 2024

Pulled parts although I asked for oil/filter only then did not reinstall air box lid correctly. Extremely slow. Hour and a half from arrival to departure. They try to be too many things when they should focus on what they have always been known for, oil changes. Ugggg.

Mar 07, 2024

They broke my coolant line and acted like it was already broke when I got there

Mar 07, 2024

WONDERFULL SERVICE

Feb 07, 2024

One of my tires was only at 22 PSI and after Googling and reading 20 or less is considered a flat and shouldn’t be driven on, I was freaking out. Couple that with being in Oakville visiting family, about 25 miles from where I live, and only 7° outside I was not comfortable driving all the way home with my dog and then to my neighborhood mechanic. I always go to Valvoline for oil changes and thought if they could just put enough air in to get me a larger buffer from 20 then from there can determine what going on at the mechanic the following day and if it’s more serious I need to need to replace the tire. They did better than that!! The guys at this location recognized it was the valve and Eric the assistant manager came outside (both bays were occupied with vehicles being serviced) AND replaced that / filled it to 35 in below freezing weather to get me up and running!! I can’t recommend this location enough- just extremely extremely grateful/ impressed!! I’m going to do a survey with Valvoline but also wanted to give them 5 stars here for the general public!!

Jan 07, 2024

Love the service and being able to stay in my vehicle while the oil is being changed. The technician was very thorough, checking all of my lights/signals and topping other fluids off. The technician didn't try to sell me something that I didn't need either. That's always a plus!

Jan 07, 2024

Management was great.

Dec 07, 2023

DON'T GET YOUR TIRES ROTATED AT VALVOLINE. I did and they do not include a balancing of the tires - which they do not offer. My car rode very rough and it was quite noticeable.....I called Valvoline and they could not have cared less. I had to take my car to another place to get this corrected...so don't waste your time and money like I did.

Dec 07, 2023

Easy in, fast service and out you go. They do make upsell recommendations but aren't pushy about it. Stay in your car and watch them work!

Dec 07, 2023

Eric is THE MAN !

Dec 07, 2023

Fast service everytime

Dec 07, 2023

I've been a customer for years now, always a great experience.

Dec 07, 2023

came for a tire rotation & left for not even 15 minutes & i had a missing hubcap. Nick basically was trying to give me a run around as if it was my fault my car wasn't the way i brought it in. The demeanor was very triggering & rude. Thankfully Eric Was More Than Respectful & Helpful & Got The Situation Handled Properly & I Even Was Able To Communicate Through Email . 5/5 for ERIC ! but Nick Shouldn't be so irritated for a mistake that was made on their behalf.