Valvoline Instant Oil Change
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Review highlights
"Quick. Efficient. Got me in & out with a small 20 minute wait no appt. The manager here seems like she really cares about her customers happiness shout out to her!!! Give ā¦"
"Fantastic service with very friendly staff that won't oversell you on services."
"Typical experience, people are generally nice and get me in and out quickly."
Overview
Categories
Oil change service, Auto air conditioning service
Phone number
Call: (314) 351-8510Website
View websiteHours
Sunday
9:00 AM - 6:00 PM
Monday
7:00 AM - 8:00 PM
Tuesday
7:00 AM - 8:00 PM
Wednesday
7:00 AM - 8:00 PM
Thursday
7:00 AM - 8:00 PM
Friday
7:00 AM - 8:00 PM
Saturday
7:00 AM - 7:00 PM
Description
For nearly 40 years, Valvoline Instant Oil Changeā is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in St Louis.
Reviews
Dec 05, 2024
Worst experience I've had at a Valvoline. Was there for over 2 hours on a weekday morning. Went there for an oil change. Did not get a lot of communication. That's fine, but I don't think they did much of what's supposed to be included in their 18-point check, including something as simple as checking my head and tail lights. ALSO they overfilled my tire. By a lot. I don't know if someone tried to fill it twice or what but later I checked and it was reading SEVENTY PSI. Now I know I did not fill up my own damn tire to 70 PSI. They are supposed to be 33. I will never come back to this Valvoline. Maybe any Valvoline. Only go here if you want a blown-out tire.
Dec 04, 2024
Comment: There was a little wait. But once you got inside the bay it went really fast. They work well together they communicate with each other. Job well done
Dec 04, 2024
Fast and efficient
Dec 04, 2024
I love how fast knowledgeable and professional the workers are xavier went above and beyond. I will forever be a valvoline customer because I get to stay in my car.
Nov 30, 2024
BEST DARN OIL CHANGE EVER MY CAB FILTER WAS BAD AND I DIDN'T EVEN KNOW IT!!!! I COULD OF BEEN BEATING IN CONTAMINATED AIR FOREVER!! THEY FIXED IT!!!
Nov 30, 2024
Great job. Very helpful
Nov 30, 2024
It was the quickest oil change I have ever had. Cortez was super friendly, knowledgeable and helpful. The crew spotted a hole in my coolant reservoir and Cortez was helpful in explaining what I needed to do to fix it. They worked as a team to get everything done quickly. Will be back again
Nov 30, 2024
This was my first time visiting Valvoline Instant Oil located at 3401 S. Kingshighway for an oil change. I had no long wait and the service tech's were extremely helpful and pleasant which made my visit a fantastic experience!
Nov 23, 2024
The technicians are very knowledgeable, friendly, and professional! The service was very efficient and all of my questions were answered! I love the convenience and being able to stay in the vehicle, seeing some of what's being done to your vehicle and being able to interact with the automotive technician. Ever since I switched from another competitor, I've been extremely happy with the service!
Nov 16, 2024
I wish I could leave no stars!!! This place is horrible!! Iāve used Valvoline Instant Oil Change for years at different locations and never had any issues. This one is trash! Over filled my oil and tried to cover it up! My car was new and when I left my car was acting weird on the highway. I got home and my dashboard lit up with all kinds of lights, the car wouldnāt turn over. I called them instantly and they told me to bring the car back. Iām like, How? It wonāt start. They claimed, they would send somebody to my house to take a look, of course that didnāt happen. I used my AAA and got the car towed and at least 5-6 ppl frantically tried working on my car, aka tried to cover their negligence. They couldnāt fix it! I was so pissed, I was in tears and the manager told me to file a claim. In the meantime, I had no car. I had to pay $1800 to get my car fixed by the dealer, the mechanic told me, I shouldnāt t have took it back to them and he could tell they rigged up their mistake. Of course, the claim was a joke! I had the car towed twice, once back to Valvoline and from Valvoline to the dealer and both tow truck drivers said theyād had 3/4 tows that day because of Valvoline! My advice is to let the dealer change your oil or a professional, unless, you want your car ruined and your money wasted.
Nov 16, 2024
My wife and I have been coming here for years and they are always helpful, friendly and fast. Best Valvoline in St. Louis! Make sure you have cash to tip these guys. They work hard!
Nov 09, 2024
Anthony and the crew were wonderful. Got me in and out and I was able to make it my appointment. Thank you so much I really appreciate it.
Nov 07, 2024
Great service, super fast, explained everything
Nov 07, 2024
Fast, professional, and convenient.
Nov 07, 2024
Great customer service.
Nov 07, 2024
Highly recommend Valvoline. Great service, friendly, very reliable and fast service.
Nov 07, 2024
Its pretty good and very fast
Nov 07, 2024
Jamie nickname Jay has outstanding customer service. Very knowledgeable and professional š
Nov 07, 2024
Miss Kate and Darrah crushed it quickly and brilliantly
Nov 07, 2024
Second time Valvoline has let me down in as many months. Apparently they no longer offer emissions inspections in Missouri and nowhere does it say this online. I sat in the oil change line for 30 minutes and thank goodness I decided to call and ask because I would have sat there even longer just for someone to tell me this MANDATORY test was no longer offered. I understand being busy but normally there is someone guiding people and directing cars and I wasnāt able to speak to anyone without me physically getting out of my car to go find someone to help me get out of the parking lot. Not great customer service, not sure I will be back for my oil changes either.
Nov 07, 2024
They always do a great job in a timely manner.
Nov 07, 2024
They did very fast
Nov 07, 2024
This place was a one stop shop! Seriously Cortez thank you so much! You guys were amazing! Oil change and diagnostics done, plus excellent customer service! Definitely will be back! Thanks again!! My friend drove from the Hurricane and Cortez you made this easy and awesome!
Oct 06, 2024
Anthony and Darren handle our situation and I love this vavoline!!! Im always in and out and they help me no matter what the problem.
Oct 06, 2024
Cortez and the rest of the team were great help! Was able to get everything I needed and finished in a reasonable time given how long the line was on a Friday afternoon. Will be returning :)
Oct 06, 2024
Fast but professional service, made sure everything was in working order didn't try to up sale. KATE was very information and eveyone courtesy .5 star service
Oct 06, 2024
I usually have a wait time of 15-20 minutes. The new staff here is very negligent with the service. Due to side conversations and horseplay it took around 30-45 minutes for a simple oil change. I will avoid this location in the future.
Oct 06, 2024
The delay.
Oct 06, 2024
The latch on my hood was messed up and the workers took the time to fix it. I greatly appreciate that because they really didnāt have to. Also it was bout an hour before they closed as well
Oct 06, 2024
Very great experience and quick at their job!!! Thank you guys very much. Especially Kate thank you sweetheart for all of your hard work. Natalle thank you guys.
Oct 06, 2024
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