Valvoline Instant Oil Change
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Review highlights
"Great service, fast and always dependable. Courteous and professional :)"
"I am very pleased with the service provided and the quality of products used."
"It might be a great place to get your car service, who knows."
Overview
Categories
Oil change service, Auto air conditioning service
Directions
212 Hewitt Dr
Waco, TX, 76712
Phone number
Call: +1 254-776-5823Website
View websiteHours
Sunday
11:00 AM - 4:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Waco.
Reviews (32)
Jan 31, 2025
Very kind and considerate staff!
Jan 24, 2025
They are fast and always helpful. We've been coming here for years and will continue to do so.
Jan 24, 2025
They were quick, polite, and efficient. The manager even helped me go to their website to use my 15$ discount coupon that I had forgot to bring from home. Highly recommend their service.
Jan 17, 2025
They always do a great job with my oil change. Been using them for 20 plus years
Jan 10, 2025
Quick and easy oil change. The service folks were courteous, friendly, and knowledgeable. The location is convenient and I had no wait. I guess I came at the right time of day which was early in the morning.
Jan 10, 2025
Quick easy service.
Jan 07, 2025
Great service with a friendly crew.
Jan 07, 2025
Great service, fast and always dependable. Courteous and professional :)
Jan 07, 2025
I like this place and lot the people are always nice and professional. Never have any problems here at all, Drive in and Never get out of the car. Fast and easy..
Jan 07, 2025
I won’t be going back. I went spur of the moment because Walmart was busy and I had to go out of town. It was the first weekend in December I went and got my oil changed that Thursday! They didn’t clear the dashboard where it said MAINT REQ (lit up in yellow) I knew I should’ve taken it back but again I went out of town. My car started making a noise so I took it to the Toyota dealership. Now ending December and starting January, I’m down 997$ due to a pinched oil gasket. The only ones who worked on my car last was Valvoline on Hewitt Dr. so I won’t be going here anymore. I wouldn’t even recommend it to anyone. Had I driven my car any longer passed my hearing that noise I could’ve blown my engine. When that shouldn’t of ever happened.
Dec 07, 2024
Very friendly and professional staff. Mandi was very attentive to waiting vehicles. I had an oil filter leak concern and she assured me it would be taken care of if so. Unfortunately my worst fear was confirmed and its a main seal leak between the engine and trsnsmission. She and the crew topped me off with a few quarts free of charge without hesitation. Previous visit was equally pleasant.
Dec 07, 2024
Very respectful people were working. Answered all my questions i had. Also helped replace my windshield wipers and cabin air filter. Called a place to check a price for me on tire rotation since they do not offer it at this location.
Nov 07, 2024
Great service, even better customer service. Super fast and great work
Nov 07, 2024
They are friendly and very thorough of their service to my vehicle. They tell you what your vehicle needs based on mileage and offer other services to help keep your vehicle running great 👍
Oct 07, 2024
Everyone was very friendly and personable. Talked to me the whole time and it didn't affect their job. I highly recommend Valvaline Instant Oil Change. Hope, Mason, and Ellijah were amazing!!
Oct 07, 2024
Service was excellent and employees great you very well. Felt like home
Oct 07, 2024
The service is top notch! The employees are so friendly and very honest and trustworthy, which makes car service so much easier and less stressful for me, since I have so little knowledge about vehicles!
Oct 07, 2024
Very nice people, fast and friendly. I like taking my car there to get the oil changed.
Sep 07, 2024
Great location, quick service, and the crew was friendly.
Sep 07, 2024
It is the worst place to go for oil change. Moving cars around time wasted. Bad management
Sep 07, 2024
New manager in July over-charged me and then didn’t check my battery. 2 days later I was stranded and in need of a new battery. Said I never would go back, but Brian who was working today, always takes such good care of us. He’s the only consistently in that place. Thank you Brian, for treating us right and being kind and thorough we will be back!
Aug 07, 2024
I am very pleased with the service provided and the quality of products used. I highly recommend this center for state inspection and oil change services.
Aug 07, 2024
Best service ever. Mandi and Hope were awesome. Even gave me a popsicle thank you so much. Now I have the reassurance for a road trip next week.
Aug 07, 2024
Check their website for coupons. Friendly staff, good, quick service
Jul 07, 2024
Excellent service. Took time to explain the process. Definitely recommend.
Jul 07, 2024
Specifically asked if they could service my car and had parts in stock as soon as I arrived. Waited in line 30+ minutes to find out they don't have the parts in stock. Not going back again.
Jun 07, 2024
Fast, friendly, efficient! I was out in literally 15 minutes will be going again.
Jun 07, 2024
First time going there after it being highly recommended and now I know why! Quick, friendly and so respectful. Definitely will be back and customer service was sincerely caring answering questions. Scotty went above and beyond making it such a better experience than the place I had been before! Actually answered questions and explained the process!
Mar 07, 2024
The Manager on duty was a whopping 20 years old. The regular manager was off that day. One guy called in to work , then showed up later and I heard them talking to him, and it was by far, the stupidest mess of a conversation, I've ever heard. . . There were 5 guys there, and common sense or intelligence was ??? somewhere in the building? I hope? The guy who managed my ticket and oil change left and worked on something else , so then some stuff got missed entirely, I do not like remaining in the car, while they tell me, do this. Do that , I'm a female over 40, I dont want to help YOU DO YOUR OWN JOB, DUDE ! Just let me sit in the waiting room in peace. Nope ! There were a couple mistakes made. I had to ask and remind them, nicely, at the end. :/ I do not know if I got a good oil change or not, to be honest.. My regular mechanic couldn't do it I was in a bind , and this place was available and affordable, thank you THERE. :) If you want Professional, maturity, and job done right with no errors or reminders , I don't know if you should come here. If you want cheaper and don't care, come here. :)
Mar 07, 2024
Very helpful, very commutative on how long the process will take and how much it will cost. Had to get my oil changed and my ac flushed out, better price than across the street.
Feb 07, 2024
Called to ask if they do inspections at 11:44 AM. The girl on the phone said yes, but then went to check with the guy who does them. She came back and said he was gonna be done for the day doing them, but tomorrow they could. Not sure if it was the rain she didn't say. Both Valvoline places on Hewitt drive must dislike money on rainy days. FYI State inspections can be done on rainy days but they choose not to. Going 20 mph and slamming on the brakes with ABS is not that dangerous in rain. You don't do inspections for my 7 bucks, you do it so I will come back another day and buy an oil change or another service where your margins are. You do business on customers schedule, not your own. Turning people away for inspections is turning away future business. It might be a great place to get your car service, who knows.
Feb 07, 2024
You are horrible