Valvoline Instant Oil Change
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Review highlights
"My first time was great! The staff is very customer service oriented. They are quick with services and are very knowledgeable. 😊 And a special thank you to the m …"
"Fast efficient service with a smile at a competitive price."
"Got my inspection done really quickly Fyi this location cannot do tire rotation"
Overview
Categories
Oil change service, Auto air conditioning service
Directions
1812 N Valley Mills Dr
Waco, TX, 76710
Phone number
Call: (254) 342-2763Website
View websiteHours
Sunday
10:00 AM - 4:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Waco.
Reviews (26)
Jan 31, 2025
Dillon and Sam did a great job! I’m not sure of the name of the tech who was under my car but he did great too! Very knowledgeable and Dillon was very helpful in explaining things I never even knew about vehicles.
Jan 24, 2025
Believe it or not a live squirrel was found inside of the air filter compartment while I was getting an oil changed done. The staff at this Valvoline Instant Oil Change managed to remove the squirrel and let it out of the garage and went above and beyond to help me and get me back on the road with fresh oil and no rodent stow-aways! The staff was very nice and helpful, as well as working hard and efficiently!
Jan 24, 2025
Great and fast service
Jan 10, 2025
Fast efficient service with a smile at a competitive price.
Jan 07, 2025
Sarah and Adrian did a very professional job! Very friendly and accommodating!😀
Jan 07, 2025
Went here today for my routine oil change and presented my email coupon for $25.00 off. Tech repeatedly told me he could only give me $20.00 off. I had to involve manager to get$25.00. Tech's attitude was less than pleasant because he had to give me the $25 off.
Dec 07, 2024
Professional, informative and speedy
Dec 07, 2024
Staff exceeds my explanations. Great customer service. And Sarah was was helpful and knowledgeable.
Nov 07, 2024
My first time was great! The staff is very customer service oriented. They are quick with services and are very knowledgeable. 😊 And a special thank you to the manager Sarah! She is a blessing!! She went above and beyond to help me today and I’m so grateful. It really made my whole day. I pray for blessings without limitations upon you. You’re a great leader and a great person. Thank you, again!
Nov 07, 2024
Slow. We were third in line and waited for thirty minutes today and the first car never moved. When I asked the guy if we were in the wrong line, he said they are short on help today. This new Valvoline business is surely not instant. Not going back.
Nov 07, 2024
The young lady who took care of us was very professional
Nov 07, 2024
This place was a horrible place to go to after my oil change.My interest start making noise.I told them about it and they told me you get what you paid for
Oct 07, 2024
Great customer service and fast! Loved the new manager
Oct 07, 2024
Great service and fast
Oct 07, 2024
They were fast, efficient and made it clear and simple to understand what they were doing. They recommended services based on my mileage and were not pushy or condescending.
Oct 07, 2024
Very friendly. Got my inspection done really quickly Fyi this location cannot do tire rotation
Oct 07, 2024
Was disappointed that the company I had been using was sold. Their system did not have a complete history of my truck maintenance. They changed the process from the previous company and were a little rude when I wasn't following
Sep 07, 2024
Fast-friendly-informative but not pushy. I'm going here with all my oil changes now on !!
Sep 07, 2024
Quick oil change full synthetic $106 out the door in 15 minutes, CSR: Baylen, Topside: Lucas, Bottomside: Robert. These guys were great! Highly recommend and I'll be back in 5000 miles.
Sep 07, 2024
Terrible service since the change. Tried 3 times for inspection. Twice no one available to do the inspection. Third time was told shutting down soon and couldn't do. Tried once to have oil changed and was told to go down the street, probably cheaper. Seriously? Turning down business??
Aug 07, 2024
I've been having my truck oil change done here for years because they were quick and very friendly. Ever since the store has changed to Valvoline, it takes MUCH longer for oil change. People are still friendly, but takes too long now!
Aug 07, 2024
Over $100 for an oil change, waited 40 min then changed my mind as other cars were still ahead of me. Only two out of three bays were open. How are we supposed to afford to live?! Everything has gotten outrageously expensive! Thank you for the response and honestly, it ended up costing more to go to the other place because they undid a hose that was causing my car to idle really hard then it literally shut down while I was driving. So, I had to get to a repair shop. I will look for those coupons and maybe give you another try next time!
Jul 07, 2024
Awesome experience! Well done Joe. Thx buddy!
Jul 07, 2024
No inspections no more SAD BAD BUSINESS Edit: they apologized so it's okay
Jul 07, 2024
One of the best customer service experiences I’ve ever had! EVERY person with whom i interacted was super friendly, professional and personable! I am not from the area but needed service on my Kia and was instantly put at ease. Jesus worked with me to get the oil changed and air and cabin filters replaced. They did not try to upsell me or take advantage.i had stopped by a few days earlier and they were closed due to a sign being replaced. Brent was so apologetic and the reason I came back to this location.I WILL be back and highly recommend this business!
May 07, 2024
This was a quick and easy oil change. I’m not even sure it took 10 minutes. The staff was super friendly. The price seemed fair.