Vasquez Auto Repair

Aug 27, 2024

I am very disappointed with the customer service and work done on our car. We purchased a car from an auction and realized after that it was missing the serpentine belt, not a big deal but since we're not from that area my husband didn't have his tools or a place to do any work that may be needed. We hadn't actually seen the car in person, so we had it towed here at the recommendation of the tow company we used. We were told it not only needed the serpentine belt and the battery (pretty normal) and the alternator. It then turned into it , making a grinding noise, and according to him needed the ac compressor replaced. We were then unable to get ahold of him for a week, and multiple calls and texts went unanswered. He finally answered, and now after 2 weeks we're were able to pick the car up, and he put the new ac compressor in but didn't charge it to make it cold. He made a complete mess in the car. There's grease everywhere, and we aren't sure that the parts he said needed to be replaced actually were bad because the car is still making a noise. We spent $1000 between parts and labor and after getting it back we can see it has bad idler pulley A SIMPLE FIX, AND we still have to charge the AC because he didn't. I would not recommend him to anyone, and I would not bring any business to him in the future. Unfortunately, he is your typical mechanic who rips people off and is dishonest.. UPDATE: We also had to replace the serpentine belt AGAIN because he didn't replace the idler pulley and got grease everywhere it put wear on the BRAND NEW BELT causing it to become questionable at since we've already spent over $1000 why not throw in another $25

May 27, 2024

Me gusta venir con Luis porque el no te estafa por ser mujer, te dice claramente lo que hay de malo con tu carro y te cobra consiente. Siempre que tengo problemas con mi troca vengo con el. Recomendado

Nov 27, 2023

Great prices, fast work, awesome quality.

Nov 27, 2023

He's a very honest guy and dependable he know how to work on cars very well he's a great guy I love my mechanic for life

Nov 27, 2023

I've been coming here for years. Luis and his team are awesome and honest mechanics. Great service and fair pricing. I won't use any other shop. I drive from East Houston to 249 just to come to this shop. I trust them.

Nov 27, 2022

Great and efficient work!

Nov 27, 2022

Reasonable price and quick job!!

Nov 27, 2022

They take good care of your vehicle at a reasonable price

Nov 27, 2019

I was recommended by reliable cash cars to go to see luis because they have an affiliation with him and my 99 ford taurus was making grinding noises when I pushed on the brakes and my bushings were in need to be repaired. Note that i brought the car from reliable cash cars. He checked my vehicle and told me it was the suspension joints. That may have explained why my bushings were damaged but that was never the true problem. The grinding noise was still being heard when i push on the brake pedal as i drove off. He charged me 676 dollars for parts and labor in total. Some of the money i paid him was part of tax refund. Afterwards i noticed a whistling noise as i drove further. I researched that and it seemed that i needed a wheel alignment which i got done somewhere else. The grinding noise was still there though. He never really fixed that and he ripped me off. He knew what he was doing by ripping me off because it was tax season. I'm never going to get that 676 dollars back.

Nov 27, 2019

Luis (owner) is a genuine guy. His repair work is stellar, and his rates are reasonable. I Highly recommend this auto repair shop.

Nov 27, 2018

I never have problem with Mr Luis. He always honest and will try to save our money from unnecessary part replacement.

Nov 27, 2017

Great guy, does outstanding work and is upfront and honest.

Nov 27, 2017

Honest and reliable auto repair been using Luis for over 18 years and he always takes care of my vechicles!

Nov 27, 2017

This place is a serious rip off, the guy charged $100 to plug a part in that didn't take but 30 seconds to do, he tried to talk all this BS, when I showed him the YouTube video, he still wouldn't admit it, he must be real hard up for money and desperate, I recommend that you not come here, currently reporting him to the Better Business Bureau.