Velasquez Auto Repair and Towing Service

Jan 24, 2025

Edwin is such an excellent mechanic! Thank you for your help, we really appreciate your hard work!

Jan 07, 2025

En mi experiencia son unos estafadores, llevé mi auto porque temblaba a sierra velocidad y me dijeron que con una alineación y balanceo estaría bien y no fue así, me cobraron el dinero y cuando regresé me dijeron que eran los rines que no servían, y para que me hicieron el balanceo entonces, nada para cobrar su dinero, otra forma de estafa, a lo que aconsejo que no lleven sus autos a este lugar que no son nada profesionales

Jan 07, 2025

WORST EXPERIENCE EVER!!!!!!!!!!!The girl at the front desk has an attitude every time you call. They have dogs all over the property so when I got my car back after they had it for a month, I had scratches all over it from the dogs. And on my way home, the check engine light came on AFTER they “replaced the motor”. I asked the front desk lady on what to do and she suggested that I bring the vehicle back to them and let them diagnose it even though “it’s not our fault and you chose to get the motor from your warranty company”. I know for a FACT Velasquez was sent a brand new motor from Texas to complete this repair. Not to mention, they also split my ABS cable which caused my shocks in the front end to lock up. I ended up taking the car to Goodyear because at this point, Velasquez had completely lost my trust. The technicians at Goodyear, repaired the ABS issue but needless to say, Velasquez did not do anything to help me. They are money hungry and thieves. And my damned engine light is BACK ON not even 24hrs later.

Dec 07, 2024

Always helpful and reasonable

Dec 07, 2024

They did a great job on my vehicle. And at an affordable price. They keep me updated on my vehicle. Velasquez Auto Shop is great place to go.

Sep 06, 2024

I am so grateful to have found this place! This was my 2nd time getting serviced by them and prices are reasonable, customer service is always good, Henry is so patient, and they serviced my vehicle in the same day(I was willing to leave it over the weekend). Bring y’all cars here!

Sep 06, 2024

Very honest & Knowledgeable. Will keep using them !

Jul 06, 2024

Buena atencion.al cliente excelente trabajo

Jul 06, 2024

Estoy un poco confundido todos ablando bien de este taller yo en mi experiencia no puedo decir lo mismo yo eh tenido malas experiencias ase unos días lleve mi carro cuando salio tenia luces prendidas qué no llevaba no se isieron responsables.

Jul 06, 2024

Mr. Henry is the only person I trust with my car repairs. His staff is wonderful and vey helpful. When my truck stopped, the tow truck service is coming to get me from wherever in BR in a timely manner.

Jun 06, 2024

Hablan español y me parecieron muy profesionales... Recomiendo este taller en Baton Rouge.

Jun 06, 2024

I was referred here after I purchased new tires elsewhere. My alignment was horrible… I had a great experience here! Great price, super friendly people. Will definitely return and would definitely recommend!

Jun 06, 2024

Very polite and organized team. Punctual at 8am and they serviced me right away.

May 06, 2024

Great experience. Start to end awesome communication and pricing. They have a system for notifications and quoting that I really liked. I highly recommend this shop to others.

Feb 07, 2024

Carlos is awesome. Fast service

Feb 07, 2024

Don Henry siempre ha cuidado de mis coches, desde hace más de 20 años. Siempre honesto y dispuesto ayudar a sus clientes.

Feb 07, 2024

Excelente en la atención bendiciones 🙏🏻

Feb 07, 2024

I am a satisfied customer

Feb 07, 2024

It’s been over a month since I had my car repaired. I’m very thankful that I found Velasquez Auto. I spoke to Carlos and he listened to me!!!! Listening costs absolutely nothing! I had my car towed from a so-called “reputable” dealership. I was told that my car was beyond repair. They supposedly changed my spark plugs and tested them with my coils which still did not resolve the issue. Plus, the costs to experiment on my car was racking up fees. I decided to have my car towed to Velasquez. Velasquez performed another diagnostic and found that the spark plugs were never changed. After replacing my spark plugs and coils, my car started up and ran smoothly. It’s still running smoothly. It’s been a month! When you find a good, honest mechanic, support them!!! Write a review! Thanks, Carlos!!! You saved me from a car note! 🙏🏾

Feb 07, 2024

I’ll definitely be going back if I ever have another car issue. I was quoted for almost $400 at Firestone for them to fix an issue that Velasquez fixed ( really quick ) for only $100.

Feb 07, 2024

I’m really happy with my service at Velasquez ,My car had a check engine light on and started leaking,Velasquez got it fixed fast and was very affordable. I also really appreciated them explaining what was wrong and what they were going to do to fix it. Often times as a woman mechanic shops don’t bother explaining anything which really sucks so i really appreciates that at Velasquez ,Will definitely take my vehicle there for maintenance, etc.

Feb 07, 2024

Muy buen Taller mecánico me ayudaron a encontrar el problema en mi Toyota Tacoma.

Feb 07, 2024

Real good quality of people

Feb 07, 2024

THIS SHOP IS AMAZING AND MRS. RAYNE IS THE MOST DELIGHTFUL PERSON TO WORK WITH!

Feb 07, 2024

The best car care company I ever been to! Fantastic work! Constant updates, and the were courteous!! I had a transmission installation! Thanks Valesquez!

Feb 07, 2024

Very Good Service. Carlos was very honest and informative about my Mom Mrs Annie's vehicle on yesterday. And the alignment was very affordable and timing was amazing. Carlos still serviced Mrs Annie which came from out of town on yesterday evening and she was still out before dark. So if you need any work done on your vehicle this is the place you want to go and ask for Carlos.

Feb 07, 2024

🫡to all the stuff and hard workers in this place. I will write you a ticket if I see out there Carlos you think you slick. But thanks to all you guys. Henry you and your Brother amazing 🤩🫡🫡🫡 My jeep wrangler was done right now I have no issues. To all those who the same issues I have which my jeep was overheated only if I past over 3000RPM.if it’s in park will not and I get on the Highway if I go past 3000 RPM it will go past the half in till it gets to the 3/4 then i slow down a little and it go back to half. That was my issue I tried everything from radiator thermostat lines I’m talking about everything you can think of waste a lot Money I took it to those guys and they have it done.yah the owe me some money but Henry I’m know you good for it Brother much ❤️