Victor's Automotive Center

Sep 18, 2024

Had to get multiple things done to my car in a short period of time, victor was flexible and got me in right away, and was nothing but kind, welcoming, and helpful. My mom called to make an appointment and although they don’t do jobs like my car usually he took it in! I would not have made it to where I was traveling if it wasn’t for victor and his shop. Absolutely could not recommend more.

Aug 18, 2024

Found while searching on Google as my daughter and I were traveling from WA to CO. Sent email about service suggested by our home dealership. We were unable to get it serviced at home due to time constraints and as we drove south through CA the problem became more prevalent and worse. We needed a fix ASAP to continue her trip safely without me from San Diego. Viktor called and said he would be more than happy to make her vehicle safe for continuing her journey even though it’s not common to work on these types of requests. He was honest about pricing and very accommodating and even let us borrow his company car so we could be tourists for a day. He not only fixed what was asked but noticed another part of the problem that needed attention immediately. He called first thing to get approval and had all the parts needed at his shop. We were late picking up her car but we paid via phone and picked her car up and dropped his company car off in a secure place. I was able to make it to the airport on time and she was able to make it to AZ that evening with a HUGE difference in how the car handles. I thank him for making me feel more comfortable knowing my daughter’s vehicle is safe for her to travel many more miles alone. His pricing is fair and up front and considerably less than her dealership shop quoted. Huge, huge, huge thank you to him and his employees for making sure everything went smoothly and she is able to continue to her new job!! Would recommend 100% wish we lived closer so her could take care of all our vehicles!!

Mar 18, 2024

Honest, straight to the point, professional and all in all a really great shop! I have been looking for a auto center to service my Toyota Tacoma and was incredibly fortunate to find Victor's automotive center. Hands down the moment I came in I felt like I was dropping off my Truck to my Uncle's house. It's apparent that there are deep family connection with Victor's shop and that it transcends outward to the customers that come in. All in all I absolutely love these guys! Great sense of humor, along with a great wealth of wisdom and expertise. All in all I couldn't be happier finding this shop! Highly recommend bringing in your vehicle to this shop they are simply the best!

Nov 18, 2023

He's super rude and over pricey and when I explain to him he didn't let me finish I took my car from him bad customer service!!!!

Nov 18, 2023

I have so much appreciation & respect for this shop. Family owned & operated. Spectacular crew! Trustworthy & hard working. 💜💜

Nov 18, 2023

I was visiting from out of town, using my daughter's car, and (I came to learn) one of the rear struts broke, coming completely detached. I called around to find someone who could handle it quickly, and was exceptionally lucky to find Victor! He was perfectly courteous and friendly, got my car looked at and repaired quickly, and charged a fair price. Being a stranger from out of town in a somewhat desperate situation, I expected to have to struggle to avoid being ripped off, but Victor was a prince, going out of his way to help me out and treat me right. I can't recommend his shop highly enough!

Nov 18, 2023

The owner Victor is very rude and very overpriced. Not recommended it all.

Nov 18, 2023

Victor helped us out with both our cars and has done a wonderful job each time. He is very honest and explains things in a professional, knowledgeable way. He is fast and reliable and does excellent work. I would recommend him to anyone that is looking for a great repair shop!

Nov 18, 2023

Best automotive repair shop in San Diego!!

Nov 18, 2023

He’s the best around!

Nov 18, 2023

I brought my car in last week and Victor and his staff helped so much with the multiple problems with my car. They were compassionate and were able to make the fixes quickly. Great prices and great customer service!

Nov 18, 2023

I called about needing a quote since my car got scrapped up by someone and I was expecting to have them give me a date on when to come in, but after speaking with Victor he had given me wonderful advice on what to do and didn't try to sell me on anything. It was a very personable conversation, Victor is a really kind man. Will definitely do business with you guys in the future!

Nov 18, 2023

I had been hearing my car make noises but when they increased dramatically one day, I knew I couldn't put off taking it in any longer. Part of the problem was that I didn't have access to my former repair person so I didn't know who to trust. A friend recommended Victor's and they got me in quickly. They did a great job with the repair and noticed a problem with my super charger as well. I appreciated Victor's philosophy that the car would still run without it, but he felt like cars should run the way they were designed. It was also repaired that day and my car runs beautifully now! Victor was great about little things like pointing out the food truck that had come by and setting me up on a chair outside under a tree to wait for them to finish. I will definitely be using Victor's for all my repair needs from now on!

Nov 18, 2023

Scammers

Nov 18, 2023

Truly the nicest and most professional people I have ever encountered in this industry. No patronizing, over selling, or any uncomfortable conversations. Victor told me exactly what was going on with my transmission and what my options were as far as getting it fixed. I was only in town for the weekend and he had my car back to me the same day I brought it in. He even offered to drive me back to my hotel. He and his son Justin were so helpful and kind that I might move to San Diego and ask to get adopted into the family.

Nov 18, 2023

Victor is a great caring auto expert!

Nov 18, 2022

Quick service and friendly staff! I needed to get my car battery replaced urgently, and they helped with it even on Christmas morning.

Nov 18, 2022

Excelente servicio y atención

Nov 18, 2022

Great professional service. Without a doubt the best automotive center in San Diego area.

Nov 18, 2022

Highly recommend! THANK YOU SO MUCH for your great job! Victor and he’s team they are professionals! We bought a car and after few days the transmission went out! But Victor’s team solved the problem very quickly! I was told there is an electric issue. They have replaced and reprogrammed the “transmission brain” and our car runs again! That was unbelievable but they fix it! my gf and I so happy! 😃 Thank you very much again

Nov 18, 2022

Nice store and very friendly and courteous staff!!

Nov 18, 2022

Very nice auto center! Every time excellent!!!

Nov 18, 2022

Victor Jason always got a smile on, and very professional!

Nov 18, 2022

Victor and his team are fantastic! Definitely my go-to mechanic in town. They were wonderful enough to reccomend we get a new car instead of repairing our Rav-4 that was falling apart. I appreciated the fact that Victor took our safety into consideration rather than just taking our money. He literally talked us out of going through with the repairs. One time he needed our car overnight. He personally called several rental car places in the area for me. He's given me advice over the phone too If he has the time. Now we bring our CRV to him. We won't go anywhere else. Can't recommend Victor's enough.

Nov 18, 2022

Victor saved the day and was a fantastic help! He explained the problem to me and was super quick getting the job done. I will definitely be going back here.

Nov 18, 2022

friendly staff

Nov 18, 2021

Best customer experience ever.

Nov 18, 2021

Friendly service and quik turnaround for my scheduled maintenance..

Nov 18, 2021

Great service and really pleasant people. I will recommend to everyone to go there.

Nov 18, 2021

I had a difficult issue with no indicator lights. Victor and his team diligently worked on my Kia Rio until they found and fixed my car issue. They were communicative at every step with an issue that was difficult to find. I hope I don’t need their services again, but if I do, I know I can count on them to do everything in their power to figure out the issue, keep me informed, and get my vehicle back in a timely manner. I would 100% use Victor’s in the future. They are a gem in the industry.

Nov 18, 2021

Transparent and professional. Victor and his team were on time, expedient, and thorough when I went in for a general inspection on my '99 Subaru. Reasonably priced too. Would highly recommend!

Nov 18, 2021

Victor is a total crook. Wish I could leave a zero star review. He tried to overcharge me by $200 beyond what the original estimate was. When I said that didn't sound right he spent 10 minutes clicking around his computer and finally said he double-checked the parts and they were actually a lot cheaper. So instead of $850 all of a sudden it was $650. Then he still tried to tack on the diagnostic fee which I already paid and they had told me I would be credited back once I got the work done. So he should have been charging me $550 but was still trying to charge me over $700. On top of that he was trying to tell me to go to a suspension expert to get my leaf springs taken care of even though I had just replaced them. Probably trying to drive business to his buddy. This guy looks and talks like a used car salesman. Beware.