Vince's Auto Repair

Nov 22, 2024

Great customer service. I like it when they explain everything that needs to be done so I can understand it. I would recommend them to everyone go and see for yourself.

Nov 06, 2024

Awesome service. Best and affordable place to get all sorts of repair. Very friendly staff!

Sep 06, 2024

I’m so appreciative of Vince’s Auto Repair and Sales. I was in an absolute bind yesterday and this business was so committed to helping me that the owner drove all the way to Virginia after hours last night to get the part for my car so it could be ready when I needed it. The entire staff is wonderful as well. This is a good people kind of place.

Sep 06, 2024

There after your money. Overpriced, call around and get price quotes. The DEALERSHIP was Cheaper then they are.

Aug 06, 2024

I finally found my mechanic at Vince Auto they fixed my car in a timely manner and will show u if other repairs need to be done I luv the honesty car rides Grt after leaving Vince Auto

Jul 06, 2024

Had to get an oil change and was very satisfied with the total cost

Jul 06, 2024

This repair shop is the best amazing customer service, very professional and quick turnaround on getting your vehicle back on the road.

Jun 06, 2024

Vince's Auto provided excellent and professional customer service when my car needed repairs.

Jun 06, 2024

my guy ray knows exactly what he's talking about and is completely honest. this is a place i'm comfortable taking any car.

May 06, 2024

This is a good family owned business. Reasonable prices, quality work performed on my car.

Apr 06, 2024

I had a flat tire and went here too get it plugged. I was well pleased with service and everyone was friendly. Quick and easy service. I would recommend. Oh they did move to the building about a block down the street with flags posted outside of the shop.

Apr 06, 2024

They are my FAMILY!!!! Excellent,honest and good atmosphere!! Work is the best!!!

Apr 06, 2024

Tried to pay for parts an labor for all my car problems I was told that we be a mistake, they wanted to do piece by piece .........ok, that doesn't work for me,but in all fairness....still working on my car

Mar 06, 2024

Awesome customer service!!!!! Very reasonable prices.....

Mar 06, 2024

Vince and his team do an excellent job. They are very friendly, trustworthy, and skilled. Would recommend to anyone with car repair needs.

Mar 06, 2024

Vince, Ray and T are such a great team. They are highly skilled, honest and straight shooters. My engine light was on and had no heat in my car. They told me exactly what was wrong and fixed everything that they could. It was pricey but you can’t put a price on your safety and well being while you drive. Vince helped me through the process of fixing another issue with the insurance company and still had my back till this day. I will never take my car anywhere else. God bless you guys and thank you!!!!!!!

Feb 06, 2024

I was referred here by another shop. I got great, prompt service with the right diagnostic!

Feb 06, 2024

Love Vince's..Very thorough and personable...Really listened to my concerns..I would refer them to anyone..Great service and expert work by true professionals!! 👍 Definitely be back to get my work done there!!

Dec 06, 2023

I called to schedule one thing and instead of them just agreeing to take my money, they offered an inspection to be sure what the problem was. The customer service was AMAZING! Ray really knew his stuff, and taught me so much & didn’t try to just “sell me.” I will be coming to this shop for all my future services. Highly recommend.

Dec 06, 2023

I have been coming here since moving to Baltimore! They’ve always been so welcoming and fixed anything I’ve needed in a timely manner! Ray even taught me how to change my own oil in case I’m in a pinch! Truly such a great group of people!

Dec 06, 2023

great customer service kudos

Dec 06, 2023

5/5

Dec 06, 2023

A week ago my clutch went out in Baltimore on a Sunday--on the way to Florida to say goodbye to a dying friend! It happened very suddenly and I was stuck and on the edge of panic!! I carefully researched area shops and Vince's was one of the shops I called 1st thing Monday morning 🌄. From that 1st call to T, and throughout the whole process I felt I was in competent and caring hands. They did everything they could to commandeer the parts as quickly as possible, communicate with me throughout the process and educate me on some other important considerations--like changing my battery out before it fails catastrophically, keeping up on filter changes at regular intervals and other preventative tips that I had not considered. I learned a lot from them and they got me back on the road as quickly they could! Just as importantly the clutch worked flawlessly on I-95 and their prices were fair. I can't be more grateful 🙏 to you guy's! It was an amazing and refreshing garage experience for a change! Thank you all so much and I'll hopefully stop by for a check-up on the way home.

Dec 06, 2023

Always helpful, polite,professional. Fixed problem the first time and vehicle runs great. Thank you :)

Dec 06, 2023

Great auto shop for all your needs..they were very friendly and honest..I definitely appreciate y'all..me being honest..

Dec 06, 2023

I absolutely love this place! My partner and i have brought a total of 4 different vehicles to Vince’s over the years and every single time I left with exactly what I needed at a more than fair price. The staff are all very kind and extremely knowledgeable and make you feel confident in your decision to come here. I recently had an issue with my A/C and as a single mother I was concerned about the cost of repairs but Ray made sure I was taken care of. I have never had any further issues with my vehicles after leaving Vince’s and have never felt like I was ripped off for the cost repairs, as so many other shops do. This place has been around for 60+ years for a reason. I highly recommend this auto shop!

Dec 06, 2023

I call in and I know the problem that's wrong with my car I'm asking for prices to get the specific problem fixed and the lady that answer is trying to upsell me with a bunch of other troubleshooting things that's not even the problem I've never been to this place but that right there is a major turnoff for me I will not patronize this place because if you up selling me on the phone with nonsense before I even get my car on the Lift I know you will have a rack of extra miscellaneous fees once the service is finished I'm good stay away people they seem like price gougers

Dec 06, 2023

I don't know anything about the quality of their work,but it looks like they get a lot of business. I stopped in last week to try to purchase one of the old-school car's on their lot.

Dec 06, 2023

Love them

Dec 06, 2023

Low quality work… takes long time

Dec 06, 2023

The staff was seemingly friendly however beyond their stereotypical judgements of me being a young Black gay man owning a vintage luxury vehicle. I came in for transmission leak repair. They fixed the leak and when I returned the following week for the check up (with no other issues beyond the leak) I left with a oil gasket leak that left me stranded on the side of the freeway. I will never return nor do I recommend them because I don't trust them with my vehicle. I firmly believe they mishandled my vehicle (perhaps on purpose due to their prejudice towards me) and warn against servicing your vehicle here if you are not a Caucasian person.

Dec 06, 2023

These guys are great! My car broke down on 895 and was towed to Vince's. I couldn't have been happier with them. They're very transparent, saw to my issue promptly, and were affordable. Moreover, they made a free apt with me a week later to make sure all their fixes held. If all mechanics were like them, the industry would have a different reputation!