VIP AUTO COLLISION CENTER

Nov 09, 2024

This small shop a block from Whole Foods on Bay Street just completed repair of a side-swipe damage to our Leaf. We stopped by to ask about a repair and Joseph gave us a reasonable estimate and we set up the repair. They were wonderful! Our car looks as good as new and they repaired damage to the door handle on the passenger side. Joseph and all the guys are friendly and helpful! Highly recommend!

Oct 26, 2024

Fast, affordable and friendly service! I couldn't be happier with the work they did to rehabilitate my Toyota Prius and they completed it within two days. I will tell all my friends to come here if they need body work.

Oct 12, 2024

VIP Auto Collision is truly exceptional. They not only repaired the scratch on my car but also kept me informed every step of the way. Before finding them, I visited a few other shops, and they were quoting me $3,000-$4,000 for the same job. Thankfully, I took my dad’s advice and went to VIP Auto Collision. I’m so glad I did because they delivered top-notch work and had my car ready in just one day. If you’re looking for quality service at a good price, I highly recommend making them your first choice!

Aug 09, 2024

VIP collision was absolutely the best experience! My model 3 was side-swiped fairly badly at a parking lot - they drove away with no insurance info. I thought I'd have to change several panels and it would cost way too much. VIP fixed it perfectly, for a super affordable price, and I had my car back 3 days after I dropped it off. Jose was super communicative and his team was really sweet and checked in every day to keep me updated. Also while I was there - most customers seemed to be return customers - clearly VIP takes their work very seriously and they did a perfect job. They even cleaned and waxed the car - just as an extra for free! Best experience I've had with a car shop - highly highly recommend!! Thanks VIP!

May 09, 2024

Horrible "repair" shop. 2 weeks more, 2 weeks more, then its 5 months later. They lie. Go somewhere else!

May 09, 2024

Leave, just go away.

Apr 09, 2024

Being in wrecks was a thing of the past, but the work performed was excellent. I still send my friends there if they have a collision and they've always been satisfied

Mar 09, 2024

Add 2 months to the time they give you. Get another estimate.

Mar 09, 2024

Had a dent and scratches to my fender as well as a hole in my rear bumper due to an accident. Jose and team did an amazing job and quick! They completed the job within two days! The dealership (and others) quoted me $15k- $18k to fix, and Jose and team completed for $1800. Everything is the same color and my car looks good as new!

Feb 09, 2024

Great work by the guys here. They were vigilant in trying to get in touch with insurance companies after I was hit. They were honest, and accountable and they got the job done quickly once we worked everything out. Grateful to have been directed to VIP and would recommend highly.

Feb 09, 2024

They are the best! Thank you so much VIP Auto. Needed some urgent work done to fix a dent in a hard to reach area and these guys gave me the fairest price by far, and even touched up the rest of the car. Super communicative and friendly - Charlie is truly stellar at customer service, he’d keep me updated and was super flexible about payment options. Would 100% recommend to a friend.

Dec 09, 2023

他们的服务工作太好好

Nov 09, 2023

Don’t usually post reviews, but this small business deserves visibility and accolades! I accidentally hit my beautiful Tesla on a cement wall in a parking garage resulting in a horrible, huge dent. I was miserable AND moving cross-country in 1.5 weeks. I certainly wanted it fixed before I moved, but I didn’t have much time. After some searching around, I found this gem of a business and I couldn’t have been more satisfied. They worked very quickly and I received my car back within two days! When I picked up my car it looked brand new & they even detailed it! The price was super fair and the team was extremely communicative and friendly. I couldn’t have been happier with my service. Thank you VIP Auto!

Nov 09, 2023

Jose at VIP Auto has the best customer service! I had some problems with my insurance and he handled everything professionally and communicated every step of the way. They did a great job repairing my car after a major accident and even covered the deposit because the repair took some time due to parts shortages. Would 10/10 recommend!

Nov 09, 2023

Really nice guys, that are honest and do good work. Being a woman and needing repairs done can be nerve wrecking because most places just want to take advantage, but I got honest good pricing based on the work that needed to be done. Nothing else. I will bring any of my cars here if I ever need more work done, and would happily refer them to anyone in need of body work. Keep up the honest business practices VIP auto collision, you guys will continue to prosper doing business this way. Thank you!

Nov 09, 2023

Such nice people! Did a great job fixing my car and at a reasonable price. Will definitely be my go-to place for any collision repair.

Nov 09, 2022

Armando and his staff were very gracious and kind in helping me maintain my car. He offers very reasonable prices and quality service. I would recommend his business to anyone in the community. I plan to be a long term customer.

Nov 09, 2022

Buen cervicio

Nov 09, 2022

My husband and I have been pleased with the body repairs on our cars. Traffic has increased, which means more accidents. This is the place to get your car repaired right!

Nov 09, 2022

Un tipazo muy amable, lo que hacen es a un buen precio y bien hecho

Nov 09, 2021

Honestly the best experience I've had with any sort of auto maintenance place. My driver side door, window and headlight were smashed and I was paying out of pocket, and it was my first time having to get body work done on a car. I had a terrible experience at the first place I went to for an estimate, so I'm very glad I ended up at VIP. Linda and the VIP team took such great care of me and my car, and really went above and beyond. I could not possibly recommend this place more highly.

Nov 09, 2021

Amazing Shop

Nov 09, 2021

I've been coming here since 2000. Professional absolutely amazing 💯.

Nov 09, 2021

The professionalism, attention to detail, customer service, and enthusiasm was 5-star. I highly recommend VIP Auto Collision Repair for auto body work. The scheduling was easy, service was wi the communicated time, and everyone w whom I interacted seemed to like working at the shop. The service provided was a small one (replacing vehicle logos), but the shop treated me like I was the most important customer. I will definitely visit this shop in the future if/when I need auto body work and highly recommend them.

Nov 09, 2020

Muy buena atención

Nov 09, 2020

Professional, direct and transparent.

Nov 09, 2020

The whole team was really attentive to my needs, did a good job on both my cars, and were really helpful. In a world where trust is hard to find, these folks have proven to me they are trustworthy. They also worked with me to get the best deals and never have upsold me. They have a customer for life.

Nov 09, 2020

They did a really great job. I recently got into a car accident and the car itself looks a total mess. I brought it here and they helped me with dealing with insurance as well as the adjuster. I highly recommend coming here to get any and all body work done. Linda, Armando, Joseph, and Christian are the best . Thank you so much again!

Nov 09, 2019

Best auto body shop where you have to bring your car not matter how big is your scrash Jose will turn it in to a new look VIP Auto collection repair it’s 100 % recommendable very professional

Nov 09, 2019

I have to say from start to finish my experience with VIP was excellent. I got a quick and reasonable quote. Setting up an appointment was easy. The office manager was super communicative and nice. And the repair work was flawless. Someone dented our car and did not leave a note but I have to say dealing with VIP took some of the sting out of it just by being friendly and efficient. Based on my experience I fully recommend them.

Nov 09, 2019

Seemed great when they agreed to a repair/restoration project following a minor front-end collision. They kept my car for over a year, became unresponsive, didn't complete the repair, and returned it to me incomplete and with additional damages. I recommend seeking another repair shop. Unfortunately, zero or negative stars are not an option.

Nov 09, 2019

So friendly, sweet, fast, efficient and great price! Need I say more? Def would recommend VIP!

Nov 09, 2019

They did great work, quickly when repairing the front of my car after a collision, but in doing so got oil stains all over my seats. Also, they didn't wire things up correctly which lead to a $200 bill for a faulty headlight.

Nov 09, 2019

VIP Auto Collision Repair was recommended by a friend and they exceeded my expectations. I had shopped around and their price was the best. They provided great service and quality results. I even went back a few days after completion of the service and they immediately helped me with another matter. Thank you Joseph and team for taking care of me.

Nov 09, 2019

Very accurate service. Love them.

Nov 09, 2018

Joseph and VIP Auto get five stars! I struck two raccoons on the freeway while traveling down in California. I had to return home for work in just two short days and my car was badly damaged from the impact. I was tasked with finding an OPEN auto shop on a Sunday—of a holiday weekend. I got lucky when I called VIP Auto. For starters, Joseph came in to the shop on a Sunday (when they were closed!) just to look at my car. That kind of personal service is hard to find. Joseph was at the shop before I even arrived and he promptly assessed the damage to my car. He thoroughly inspected the car and showed me the damage so that I understood it. He then provided me with two itemized estimates (one estimate for a full repair, and another estimate for repairs just to make the car drive-away safe because time was of the essence for me—I had to get home). Joseph and Arturo at VIP Auto were phenomenal every step of the way. Joseph went out of his way to make a tough situation easier for me. I was forced to wait until Tuesday (two days) for my insurance company to open (because apparently nobody ever crashes their car on a weekend or a legal holiday!) and Joseph was kind enough not to charge me a storage fee when many other places in town would have! VIP Auto communicated with me about my car MORE than my own insurance company! I found out important things about my car (e.g., the car was totaled, the car was being repaired, etc.) from VIP Auto BEFORE I ever learned them from my own insurance company! VIP Auto worked incredibly quickly with the insurance company. VIP Auto speedily took photos of my car and submitted them to my insurance company so that it could do a photo appraisal to approve the repairs. VIP Auto was constantly in contact with me, and always available when I called them. Joseph always answered the phone when I called. He was always positive, professional, reassuring, and was always on top of it! My car was (finally!) approved by insurance for repairs on Thursday and Joseph and the crew at VIP Auto had my car FULLY repaired by Saturday afternoon! Joseph worked after closing, just to get the job finished for me. The car was repaired beautifully, cleaned until it shone, and was even scented inside. You couldn’t even tell that it had been in a wreck (except that the repaired side now looked BETTER than the rest of the car?!). VIP Auto provided one of the best auto repair experiences that I’ve ever had. I’d recommend them to anyone. Wishing you continued success, Joseph! Thank you again for getting me home!

Nov 09, 2018

They are very flexible regarding hours. Plus they are so polite, and they simply work with your needs. They also do great work. I would recommend them to anyone.