Volunteer Muffler
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Review highlights
"Excellent, honest, experienced, knowledgeable. Reasonable priced. Highly recommend! Located next to Vegas steakhouse."
"Got work done in timely manner and cheaper than the price quoted"
"Great service and great pricing, the best place in Crossville to do business."
Overview
Hours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews (33)
Jan 16, 2025
High quality and professional work at very reasonable prices. Mike took time to listen to what I was looking for in an exhaust and made expert suggestions that turned out to be everything I had hoped for. He has earned a customer for life with me and my family, and I have already started recommending him to friends.
Jan 16, 2025
One visit is all I needed to know this guy is as honest as they come. He quickly identified that my issue was not what I suspected, and rather than take my money and do any unnecessary work, he showed me the problem and sent me to potentially spend money elsewhere fixing the real issue. 100% this will be where my car goes the moment I need exhaust work. I know he won't do anything that isn't needed, and he'll not only tell me, but SHOW me what's going on. 10/10.
Jan 06, 2025
made a appointment a week in advance showed up for appointment he asked me to come back in an hour after my appointment time then when I came back he didn’t have time to do the work on my car wasted my day and didn’t get my car fixed he should lean how to schedule appointment or get help disappointed
Dec 06, 2024
Awesome service! Got my car in and out quick. Highly recommend them and will be back for all future services needed.
Dec 06, 2024
Local muffler shop (not a chain). Great service and price. Under new ownership.
Dec 06, 2024
excellent service
Sep 06, 2024
David is such a kind sweet soul. He had my muffler fixed in 20 minutes. Charged a low rate. I would highly recommend him!
Sep 06, 2024
Super kind and helpful. I take all my vehicles there for exhaust work. They even advised me on where to get parts at a lower cost than where they could get them for.
Sep 06, 2024
They had my vehicle finished within 3 hours.
Sep 06, 2024
Took my car in because of my broken exhaust hanger, they had it fixed in 15 minutes! Highly recommend these guys!
Jul 06, 2024
David was very nice, good price for work that needs to be done.
Jul 06, 2024
My daughter and I were traveling home from Dollywood when our exhaust pipe broke. These people were so kind and helpful and had us back on the road within 2 hours and it was very affordable. They even sent us with cold bottles of water for the road! Highly recommend!
Apr 06, 2024
Excellent, honest, experienced, knowledgeable. Reasonable priced. Highly recommend! Located next to Vegas steakhouse.
Apr 06, 2024
Very helpful and friendly staff
Mar 06, 2024
AAA+ operation and people. Were able to correct a botched exhaust tip job from another shop.
Mar 06, 2024
Always nice, informative and wonderful prices!!
Feb 06, 2024
Best muffler shop in Tennessee always a professional job done.
Feb 06, 2024
Did a feller a solid by slidin' his ve hic le in for new pipalaters! Awesome 💪
Feb 06, 2024
Good Folks, Derek approved 👍
Feb 06, 2024
Great guys!
Feb 06, 2024
Great work excellent service!
Feb 06, 2024
Man what a shop! Highly recommend these guys! They even have sparkalators!
Feb 06, 2024
Quality work!
Feb 06, 2024
Thank you for your professionalism and excellent work.
Feb 06, 2024
They quoted me a price a while back they couldn't remember but too my word to heart and gave me the quoted price they had a complete exhaust system put on my truck in less than 2 days I'm so happy and they did an amazing jobi would refer them to anyone who had exhaust/muffler problems
Feb 06, 2024
What a professional talented place.
Feb 06, 2024
You guys are awesome. Love the work you’ve done on Vice Grip Garage
Feb 06, 2024
You guys are the best VGG
Feb 06, 2024
Any friends of the Feller must do fantastic work!
Feb 06, 2024
Excellent work in no time at all . Highly recommend them for all your exhaust needs
Feb 06, 2024
Great shop, does amazing work.
Feb 06, 2024
If I could give this negative stars I would. My son went there to get his muffler fixed,the mechanic was extremely rude right from the start. Throwing tools,swearing,talking about how he hated this place because he was getting laid off,etc. He had my son pull the car onto the ramps himself and complained that the car stalled a few times. I called the owner and he said it didn't matter because after Friday the guy was being laid off. Maybe treat your customers better and you'll get more business 🤷♀️ No apology and the owner didn't seem to care at all. Extremely unprofessional,rude and don't seem to care. I wouldn't send anyone here or go here if someone paid me to!
Feb 06, 2024
Note: This is NOT the Volunteer Muffler associated with Derek Bieri of Vice Grip Garage. The older guy who manages the business is friendly, and gave me a good price on the work I needed done. However, he had a younger employee (I didn't catch the name) who acted mad that I even walked in the door. I had initially called for an estimate on some exhaust work that morning and asked when they would have time to do it, and was told to bring it on in that day. The guy actually doing the work showed up at the desk and was apparently angry that I even dared to walk in. I dropped the truck off and told him to call me when he was ready for me to pick it up. Five hours later he called and said he about had it ready, and I made it back to the shop within 10 minutes. As I walked in the door he said he just finished up, and complained the job was a huge pain (though what he dealt with was specifically what I told him needed done). He said the truck was on the lift, the key was in the ignition, and when I didn't move fast enough to get in and go, he started yelling at me that I was in his way and they were "technically" closed already. This is the sorriest shop I've ever dealt with, aside from the older gentlemen I talked to initially. I don't know if that's his son or what, but if he's just an employee, he desperately needs to fire him. I wouldn't recommend this shop to anyone but my ex-wife.