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Wallisville Auto Repair/Napa Auto Service

5

4

3

2

1

4.2
(144 reviews)
Review highlights

"These guys are great, prompt service and professional. I was in and out way faster than I thought I would be."

"This place is really cool prices are very reasonable."

"It always been overpriced but the original owner gave you top dollar service."


Overview

Categories

Auto repair shop, Auto electrical service, Brake shop


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

Closed

Friday

Closed

Saturday

Closed


Reviews

Oct 27, 2024

Good friendly service.


Oct 27, 2024

I like the owner. Polite and tentative. I've went 3 times. For an inspection it was fast, around twenty minutes.


Sep 27, 2024

😉 excelente servicio


Aug 27, 2024

Every time I come to get an alignment they make so many excuses on why there not looking at the car and it has new parts to start with and there very overpriced on everything even just looking at a car it’s frustrating that this place is closest to me just say your not trying to get paid instead of waisting people’s time.


Aug 27, 2024

Good honest work. Would recommend!


Aug 27, 2024

I truly appreciate the quality work that I always receive when I come to get an oil change and an inspection. The staff never disappoints with the amazing customer service!


Jun 27, 2024

The best Auto Repair in town! I Trust them with my car thank for putting me back on the road. 🫵🏾🤜🏿🙏🏿


Jun 27, 2024

This place is really cool prices are very reasonable. The mechanic that helped me out name is Elmer he was very respectful and helpful couldn’t ask for a better place to go.


Jun 27, 2024

Extremely high


Jun 27, 2024

I'm slow to get attached to mechanics/shops because of some past experiences with trust issues. So far, since I moved to the area this is the second one I've tried. I've been here a few times with different vehicles - long story short, we are in the beginning of what seems to be a good relationship. 😁🇺🇲🙏🏽👌


May 27, 2024

Elmer , HELP ME OUT !


May 27, 2024

Servicio excelente 👌🏻


Apr 27, 2024

Thanks for fixing my tailgate! Professional and courteous


Apr 27, 2024

The only place I trust handling my family's vehicles. Turnaround is always consistently quick and they DON'T TRY TO UPSELL YOU which can be a huge turn-off for people who don't know their way around automobiles. Only downsides are the operating hours. Wish they were open on weekends. That said, this place keeps my business. 10/10


Mar 27, 2024

Got my inspection done pretty quickly


Mar 27, 2024

This place is under new management. It always been overpriced but the original owner gave you top dollar service. The good mechanics that were there for years ain’t there. HELP WANTED sign in front. But they want to charge 100 bucks just to look at my car. The dealership didn’t even charge that much. This business is not worth your arm and leg being spent for shade tree service.


Mar 27, 2024

Wonderful, great environment, knowledgeable & courteous employees. The place for all my future repairs. Check it out y'all.


Jan 27, 2024

Elmer fue súper amable conmigo ya que me atendió y hizo el cambio de aceite a mi carro a pesar de que ya estaban cerrando. ¡Recomiendo este taller!


Dec 27, 2023

I have been a customer for a very long time. It's hard to find a place that you can trust and many times over this place has proven they operate with integrity


Dec 27, 2023

The wait was only 10 minutes. The inspection was also about 15 minutes. Great job.


Nov 27, 2023

Cheap prices but the guy over the phone was so nasty. Of course I am not a mechanic I just know what I was told. So I do not know exactly what’s wrong under the hood. Got a quote and decided not to do business with them


Nov 27, 2023

Cool service, slow talkers. Money well spent


Nov 27, 2023

Don't go there!!!! Went to get a simple cooling service, came out with a leaking radiator and was told $1,400 to replace it like if it was nothing. Still got charged for the cooling service even though it was leaking all over and the service was pretty much pointless. Quick background on my truck 2017 Ram 2500 6.7 Cummins. Truck has 170,000 highway miles. I use the truck for hotshot with a 40' gooseneck trailer so its ran pretty hard. It never had a cooling service done to it since it never gave me any issues but due to the mileage I said might as well. So I was told it had a small leak on the bottom center of radiator when was giving my keys back after service done to it. Technician said he seen the leak when got it up on lift before performing service. Asked him about getting it fixed and he said it couldn't be fixed, it would have to be replaced and to bring it back when I was ready to do it. Brought it back to complain after it was leaking all over at gas station down the road while fueling. Owner said to bring it back Monday since they were closing down already but he did take a quick look at the intense leak but wanted to get it up on the lift Monday morning. Coolant leaked all weekend on my driveway. Monday morning came and truck had lost almost all coolant as dash alerted when I turned on, showed up to shop like that so they can see it wasn't no small leak. They took a look at it on the lift somehow it wasn't leaking any more when they called me to look at it on lift but they advised me to replace it and that there was no way they could have been at fault. They advised me to take it to a diesel mechanic to have them work on it. So now I'm out a radiator tanks to Wallisville Auto Repair. Simple $90 service turned out to be a $1400 job the truck needs done now. This shop gives mechanics a bad name, the old hustle mechanic SCAMS.


Nov 27, 2023

First time taking my GM here. They were able to pinpoint the exact sensor that was giving a fault code and ordered it. Straight forward


Nov 27, 2023

Go somewhere else. Go somewhere else. Go somewhere else!!!!


Nov 27, 2023

I've been coming here well over 5 years and I'm always well taken care of.


Nov 27, 2023

Kevin is a God sent.


Nov 27, 2023

Terrible customer service and zero pride in their work. Waste of time and won’t be returning. Update: The older mechanic failed my inspection due to “dark tint”. That’s an incorrect statement because the car was purchased from BMW and I’ve had zero issues the last 2 years getting the inspection done. The mechanic is using uncalibrated tools which is causing delays in customers days. But like the guy said, it ain’t his problem. After leaving frustrated I went right up the road to Take 5 oil change and that Team had me out in 10 minutes with zero negativity.


Nov 27, 2023

Took my mom’s car here, she was having AC issues. They told us that the “entire AC was out and priced her almost 3,000 dollars. She obviously could not afford that, so she took it to Firestone where they had a promotion for a 10$ ac evaluation, turns out none of what wallisville auto told us was wrong was actually out, there was just a VERY slow freon leak, Firestone fixed it AND gave us a new tire for 300 dollars. Now maybe they were just wrong about the issue, but it definitely seems like they were just trying to take advantage of a woman who doesn’t know any better.


Nov 27, 2023

Went for a car inspection with weight was not long at all very friendly staff coffee and treats thank you