Walmart Auto Care Centers

Nov 23, 2024

I went in tonight, about 545, stressed cause I had a leaky tire, and I’m going out of town tomorrow, so I was very concerned. I went to the Walmart in Rio Rancho and they turned me away, so I came to this one, and they helped immediately. They apologized for it taking longer than initially expected, but I was totally ok with that. I was very glad they helped. They were all kind and helpful and as fast as they could be! Thank you!

Sep 07, 2024

Great service! Very kind technicians here

Jun 07, 2024

Fast oil change. 100% synthetic with choice of 3 major brands. Easonavle price, too. I'll be back.

Feb 07, 2024

Service tech was very helpful. It was extremely busy, and he tested my battery and made sure I got the proper replacement.

Dec 07, 2023

Fast service

Dec 07, 2023

Had a blow out the freeway went in hoping they could just do a simple task of putting a tire on the rim but that proved to be complicated for them

Dec 07, 2023

I got new tires later in the day. It was busy but the automotive staff made it a very nice experience for me and my boyfriend. The technician,Nel was particularly helpful and friendly. He went above and beyond to help me with my spare. I appreciate his extra effort. Thank you Walmart automotive Coors bypass crew!

Dec 07, 2023

Not happy at all with the service right now. I usually only come in for oil changes. Today, I came in for a new battery. An hour and fifteen minutes into “service” and the service rep comes and tells me that the battery they recommended doesn’t fit. So I picked a different one. Now two hours into “service” and I’m still waiting for them to finish. I should’ve known better.

Dec 07, 2023

Ordered tires online said it was going to be ready for pickup so I called before hand to make sure they just put me on hold for 20 min and then hung up on me. Horrible customer service. Won’t be buying from here again

Dec 07, 2023

Prompt replacement of van battery in under 30 minutes.

Dec 07, 2023

This was my first time using Walmart Auto Center I must say all the employees were very helpful knowledgeable informative with my service I will use Walmart Auto Center again

Dec 07, 2023

Trying to get in contact with them is worse than calling the suicide hotline in New Mexico. Either way they don't pick up

Dec 07, 2022

BAD BAD BAD!!!! Bad customer treatment and bad service!!! I try to remain constant with oil changes and types of oil etc in my veh’s. Arrived , Daniel stated no oil filter at store, Daniel stated “Go purchase at Autozone and come bk, then you will be re-imbursed for the filter. Ok WENT TO AUTOZONE, purchased $9.99+ tax. Came bk and oil chnge began. 1 hour later 4/5 guys all looking at our veh, couldnt find oil filter on veh. Finally found. 1 hour 15 min into it, shop guy comes out stating he put the WRONG OIL IN OUR VEHICLE!!? Stated he put Castrol instead of Pennzoil as I requested and assured of same quality. Well dont wanna waste the oil so i agreed to the synthetic castrol. Cane dwn to paying for this and they only reduced the total cost by $2.22, soni was out $8.55 plus the added “1.5” extra oil because our veh takes more than the NON-disclosed advertised prices on the board!!! Really walmart?? I wouldn’t have had extra costs if they had the oil filter in stock!!! Yet was charged extra in the long run!!! Found that they actually had the correct filter on the shelf which the Manager argued with me about. She is full of it because i found the filter on the shelf before she did because i overheard her say to another employee wayyyy after i had already found the filter!! VERY VERY UNPROFESSIONAL AT COTTONWOOD WALMART AUTO!!! Bad!!!!!

Dec 07, 2022

Adrian and his crew helped get my daughters Nissan Maxima back on the road, replaced tires, installed new battery, did oil change and were straight up about time and price! They deserve a raise! $$

Dec 07, 2022

Fast and great service!! Every time!

Dec 07, 2022

Good service

Dec 07, 2022

Great job got me in and out great deals on oil changes!

Dec 07, 2022

Great service I went in bought a truck battery In the automotive department I was helped by Glen and I was in and out of there in 5 minutes

Dec 07, 2022

I have been waiting for 3 hrs for them to finish my tire rotation and balance, they have not done anything. Horrible service, do not recommend

Dec 07, 2022

It’s about 4:30pm and I received a text msg saying my tires were delivered and ready. So I’m .25mi away and head down there. Walk in, no one at the counter, no one said hello… nothing . I started waving down a mechanic and hit a locker button folate someone with a pulse to come by. Employee comes up and asks what’s going on. Tell him I’m here to get tires installed. They said they can’t find them, (called them beforehand too). They finally found them wrapped on the rack. Giant lettering had our name on it. The icing on the cake was them asking us what package we need to just install the tires and all extra fees. Which weren’t discolored at the time of purchase. The guy started getting an attitude since I made a point that nickel/dining people without just telling them what fees are necessary is wrong. I only went there because they carried my size and can have them delivered fast as possible. I’m going to Discount Tire next time. What a joke of customer service

Dec 07, 2022

Not exactly the most popular place to get an oil change but i probaly wouldn't do it again. Waited about 2 and a half hours for about 4 cars to be serviced before they finally got to mine. The waiting room is simply just a concrete room with a window to see into the garage so there's not much to do besides wait. If they're "busy" I would recommend someone pick you up or you go grab a bite to eat because it can take a while. They text you when it's done which is convenient and they let you chose your type of oil. However i would be wary if you car takes more than 5 quarts of oil because they will charge you extra for the oil they put in. Overall simply because they aren't trained mechanics I don't think I would come here again for any car problems.

Dec 07, 2022

Service was good, overwhelmed but courteous. Did not have what I needed.

Dec 07, 2022

This place is a joke. Bunch of clowns flopping around in their size 26s laughing and joking all day. I was there for a flat repair, rotation and balance. Told it was gonna be an hour. It was two. Had a female tech that was having problems putting a lugnut on. Came in and asked me if she could just leave it off. She also didn't know the torque specs on my lugnuts without looking at the computer. 95 F150. Real uncommon vehicle. The "manager" said she'd been there ten years. Literal clowm contest.

Dec 07, 2022

Very helpful and very nice. Good customer service

Dec 07, 2021

Very slow

Dec 07, 2020

Did an oil change and battery swap was out within 2 hours including waiting and maintenance

Dec 07, 2020

Went to get my battery replaced everyone was rude and didn't know what was going on. I had to talk to 4 people just to figure out what battery I needed. Very unorganized.