Walmart Auto Care Centers

Nov 07, 2024

I was told the time frame to get an oil change was 1hr to 1hr 30minutes. Shopped for an hour and my car still wasn't checked in. Walked around aimlessly and ended up sitting in the outdoor section like a weirdo for about another hour. And Finally my car was checked in, went to the auto and tire section to check on progress, thinking they began working on it. It was outside the bay entrance, for an unreasonable amount of time. Then, when they finally took the chain down to bring my car in, instead they brought in another vehicle, that I know came in after me. That's when I finally talked to an employee who went outside to see what was happening. And he came back in to tell me, that my car would be next and it would be an hour to an hour and a half for my car to be done. I just finally cancelled the whole thing and left. I got there at around 1:30ish and left at around 4:35/40. I understand being swamped, but don't lie to customers about time frames. Regardless if it's not a set time frame but an estimate. Because there's a huge difference btwn 1hr to 1hr 30. To almost a full 3hrs and not having anything done to your car.

Sep 07, 2024

The check in employee was nice I was there for 2 1/2 hours for an oil change and a battery the problem was they had a cherry picker blocking the bay where my car was the manager finally told them to move it. None of my fluids were topped off another employee laughed because of my car being blocked I’m never going to return !

Aug 07, 2024

I don't understand the point of making an appointment for an oil change if the lady is going to serve those without appointments first and make you wait in the car for half an hour. If I made an appointment, it's because I have things to do, like work. But I was late because this lady isn't doing her job

Jun 07, 2024

Good friendly and quick. Hard to make an appointment. No one answers the phone. Did not let us know when we could drop off car so we came early for the appointment and they wouldn't take us.

Jun 07, 2024

They opened 20 minutes late and my 0700 service still hasn't started as if 0900. This is there first time I have ever had this problem and it is enough that I will never come back.

May 07, 2024

Experience with check in person was great. The only thing was, when you still shopping they don't lock your car after the care. They didn't reset oil change monitor on my vehicle. Then for some reason the check engine light was on. I had to re tighten the gas cap to get the light to go away. So I don't know why that would happen with an oil change.

Jan 07, 2024

We waited 5 hrs for a tire change manager just messing around taking the longest and terrible customer service

Dec 07, 2023

Awful service, they show no respect for costumers. They let their friends cut the line. Showing no respect at all.

Dec 07, 2023

Didn't carry of have correct item as listed in their catalog

Dec 07, 2023

Really busy took a little longer than they said

Dec 07, 2023

So far it's been a pleasant experience. Paid a bit more than I was expecting. But it's all good after what happened the last time I went to a Walmart auto center.

Dec 07, 2023

Was turned away at 9 am they claimed they were closed. Very inconvenient. When I returned at 11 they didn't have time for an oil change. Very poor service.

Dec 07, 2023

Even with three of us there they got to me within 10 minutes and filled up my tires with air with a smile.

Dec 07, 2023

Good customer care but didn't have the tires I wanted.

Dec 07, 2023

Got an oil change was in and out in less than an hour

Dec 07, 2023

Took my truck in for an oil change 3 weeks ago. My dad checked it and it had NO oil in it. The dipstick came out dry. Not only that, it is missing a bar that goes in the bottom that needs to be removed in order to make the change. It was never put back on. I would give 0 stars if I could. I will NEVER come back for any auto services.

Dec 07, 2022

Inexpensive and reasonably quick. We of course did some shopping then waited about 20min for our oil change. Not to bad. We paid $50 for the synthetic oil change on our 33ft RV so that's a great deal to us. Nice staff. This Walmart is a little extra with security but we assume they have a lot of theft issues.

Dec 07, 2022

Service was fast and affordable! They also installed my windshield wipers and still finished in about an hour with 4 cars ahead of me!

Dec 07, 2022

They always do such a good job on our cars

Dec 07, 2022

They were very thorough and very friendly and caring.

Dec 07, 2022

Told me 2 hours for 1 tire. Still waiting. Been 1 hour and 45 minutes. Still haven't pulled it in yet.

Dec 07, 2022

Very good service. Employees were good. But were stretched out thin you can tell they were stressed.

Dec 07, 2021

Everyone I try calling, no one answers the phone.

Dec 07, 2021

Find all itens

Dec 07, 2021

Really cheap

Dec 07, 2021

Slow go elsewhere

Dec 07, 2021

excellent