Walmart Auto Care Centers

Nov 20, 2024

Everything was great the service awesome and I don’t waste time

Nov 13, 2024

I recently had the absolute pleasure of experiencing exceptional customer service at Walmart auto care. The staff were incredibly helpful and went above and beyond to assist me with the issue. They were knowledgeable, patient, and efficient, ensuring that my problem was resolved quickly and accurately. I was particularly impressed by Xenith, Denise, and supervisor Andrey which really demonstrated their commitment to customer satisfaction. The entire experience was seamless and stress-free, thanks to the outstanding service provided by the team. I highly recommend Walmart for their exceptional customer service. It's clear that they truly value their customers and strive to provide the best possible experience.

Nov 13, 2024

Slower than Christmas but a very good value for full synthetic oil change.

Oct 27, 2024

Paid for an oil change and didn’t get one. They did not bother changing it. New technicians are the worst I’ve ever seen.

Aug 27, 2024

Mr. Lloyd went above and beyond installing a new battery for my Honda on a very busy and hot Saturday. He was so helpful and courteous. I didn"t make an appointment, but he did the sale and install, and I was on my way in no time! I am so grateful. Thank you!

Jul 27, 2024

2 cars in front of me and I’ve waited 3 hours to get a basic oil change. Please don’t come here if you value your time

Jul 27, 2024

I have come to Walmart to put a patch on my tire with an appointment scheduled 1 week ago, the hole is in the middle of the tire and they tell me that I need a new tire for the love of God, of being a bad store auto care, they are going to get worse, I recommend that you come to the Firestone Autocare store, which is 1 block away. They are friendlier to the customer and they repaired my tire here...

Jul 27, 2024

I recently had the worst experience at this automotive service center. They took an unreasonable amount of time to complete simple repairs, which was incredibly frustrating. On top of that, the staff were extremely rude, especially a guy named Loyd. His attitude and lack of professionalism were unacceptable. I would not recommend this place.

Jul 27, 2024

You get what you pay for. Lazy service that'll make you wait hours to get the most simple job done. It'll take up to 30 minutes just to get someone at the counter. Literally

Jun 27, 2024

Walmart man. Prices are good but they sacrifice the customer experience.

Apr 27, 2024

Don't go there! Terrible service. Very disrespectful with the clients. I went to purchase 4 tires for my mother's car. We checked in at 11:44 am. They told us it was going to be ready in about 2 hours, time we stayed walking in the store. About 3 hours later they told us THEY HAVEN'T DONE ANYTHING! Because two or three clients had appointments and we didn't, so they worked with them. If I wanted the work I should wait another 1 to 2 hours. I want to let everybody know that I had called before to request an appointment and the representative told me THEY DIDN'T DO APPOINTMENTS. When I talked with the manager Lloyd, I heard the most stupid and unprofessional excuses like it was "not his fault", "he didn't take the call", etc. Why in hell this dumb didn't tell me that before? If you have appointments and my car will not be ready before 3 to 4 hours, why you didn't say so? Specially having to be in the store with my mother, who is a senior person, who deserves respect. Don't go there!

Apr 27, 2024

I had a battery change this morning here, Sunday usually there are not too many places open, staff was friendly and fast. I was very satisfied with the costumer service and overall experience.

Apr 27, 2024

Quick service and low cost compared to other options.

Mar 27, 2024

Auto Care Centers take hours to perform a simple oil change in your car. And they're not polite nor professional.

Mar 27, 2024

I walked in and asked to have two tires changed. After not hearing anything from them for 3 hours I called the center and they said my car was done, when I went back up there to pickup my car and pay I realized they actually only changed one tire. I waited 3.5 hours for only one tire to be changed and when I asked why only one tire was done they said “Can you wait another 2 hours for the next one” Absolutely not. Almost 4 hours wasted and they wanted me to wait multiple more hours because of a mistake on their end. No discount offered just a “sorry, you can pay now” Horrible service

Feb 27, 2024

I recently went to Walmart car service for an oil change. On the website, it said that the price for a “Full-synthetic oil” change was $44.88 and that it included the following services: Battery performance check Air filter check Wiper blade check Transmission fluid check Washer fluid check & fill Power steering fluid check Differential fluid check However, when I got to the store, they told me that they only had a “Premium full-synthetic oil” option, which cost $54.88. They also did not perform any of the additional services listed on the website. They did not even reset the service warning on the odometer. I was very disappointed and frustrated with this service. I felt like I was misled by the website and overcharged by the store. I chose the full-synthetic oil because I wanted to take good care of my car and get the best value for my money. The additional services were also important for the maintenance and safety of my car. I would like to request a refund for the difference in price and an explanation for why the website and the store did not match. I would also like to receive the additional services that I paid for but did not get. I hope that Walmart will improve its car service quality and customer satisfaction in the future.

Jan 27, 2024

They told me to come morning and they have a line and one worker on a Friday morning for the whole shop .

Nov 27, 2023

It's unfortunate that you must wait thru the entire line. 1 car or 10. 10 minutes, or 3 hours. You have to wait before they'll diagnose it. So if they can't do the work/don't have the tire, you've wasted all that time. Otherwise, if you go 30 minutes b4 they open, you'll get in and out in less than an hour.

Nov 27, 2023

Matthew and his team were all moving fast! They need to slow down a bit, over working like they're androids! Awesome work, make sure to stay hydrated!

Nov 27, 2023

These guys are definitely over worked and under appreciated. They got my car battery swapped out as soon as they could and at a fair price.

Nov 27, 2023

They don't have any information, don't even step in here they broke my car they denied but they are so ignorant that the car was on video and I saw all what they did we will have a lot of fun in court liar thieves

Nov 27, 2023

Best place for Battery and tyre change The prices are very reasonable and Happy service

Nov 27, 2023

They justify their terrible customer service by not having staff. An oil change takes 2 hours.

Nov 27, 2023

worst place for auto service! It takes forever for any service even just a battery replacement