Walmart Auto Care Centers

Nov 25, 2024

Worse service I’ve seen in my life I don’t recommend them

Nov 20, 2024

Sabrina was amazing. Great customer service and clearly loves cars. I wish you the best of luck and finishing your education and being a mechanic!

Nov 13, 2024

Bought 4 new tires online and set up an appointment. Took 4 hours to finish.

Oct 27, 2024

2 hours to fix a tire. No thank you. Bad service and not enough staff

Oct 27, 2024

Had me wait indefinitely even though I had an appointment. Employee told that he will help me in 5-10 minutes but he proceeded to do other things and after 30 minutes of waiting, there was no sign of him. Other cars were waiting there as well, untouched. Looks like they’re severely mismanaged or understaffed.

Oct 27, 2024

Never again. Enough said.

Sep 27, 2024

Appointments don't matter. The place is understaffed and under-skilled. My appointment was for tire installation. 4 hrs after the appointment time, they still hadn't even started. There was 1 dude in front of me for tires that had an appointment and hour before me. His car started after he waited 90min and was finishing up when I bailed. It literally took them 3.5 hours to complete his car Listen to the reviews.

Sep 27, 2024

Tried to get my oil changed. Dropped off the car, walked around for an hour. Came back to check on things and they hadn’t even started on my car. They were not busy. While I was waiting to talk to someone about my car, saw two technicians arguing pretty loudly. Another technician was walking around asking other techs trying to figure out which filter to use. I don’t think the guys here know what they’re doing. You’re better off paying the premium for jiffy lube or valvoline. They usually have coupons you can claim online.

Aug 27, 2024

The mechanic who helped me was extremely nice! I have really bad hearing so I didn't quite catch his name, but I'm grateful that he was here to help me today.

Jul 27, 2024

Extremely lazy and inefficient. They took over 2 hours to the oil change on 3 cars. Avoid this location.

Jul 27, 2024

Manager, Makia was very pleasant great customer service technician Matthew extended himself for great customer service. It’s probably best to make an appointment. There was some wait

Jul 27, 2024

They got the job done quickly! Drove into a nail and they were able to fix the whole of my tire and my spare.

Jul 27, 2024

This place needs to get their act together. Not coming back.

Jun 27, 2024

I went to get an oil change from the Walmart located near me. I find out that they denied service because the cap was screwed on too tightly by the last people who completed my oil change. I told them that they were the last ones to complete my oil change. They grab a manager who stated that because I didn’t get another oil change within the 3 months that he will not do anything. I do not drive my car very often so that would be like changing my every 500 miles. They stated that making a claim was a waste of time but they would do it if I really wanted too. When I stated that I would still like a claim he keep saying it was pointless because I obviously had someone else complete the oil change (this was not the case). One of the workers proceeded to laugh at me for asking for a claim and I left shortly after as they made me feel humiliated. If you’re a women trying to receive car service do not come as they will not only try to gaslight you about your car but also laugh it your face.

Jun 27, 2024

Leo in automotive is a very unprofessional auto tech. Gave big attitude when joking about getting an oil change an hour before close. I should have read the reviews it obviously takes 3hours to do a simple oil change with no one in front of me they were all on there phones and being lazy...

Jun 27, 2024

Terrible

Jun 27, 2024

Terrible service; came in to replace my tires and they tried to charge me for a service I never approved of. I had already paid online! Then when they brought Marco, I assume a manager, he tried threatening us that they would remove my tires if I didn’t pay the extra services. We pressed to get it in writing and eventually he removed the charges but I shouldn’t have to go through so many hoops to get that removed. I don’t remember her name, but a woman named Naya or something like that, was disgustingly rude, it must be so sad to be that miserable.

Apr 27, 2024

Customer service was a man an his quotes about life .made absolutely no sense

Apr 27, 2024

Omar was amazing! He went above and beyond by accommodating my vehicle after I was late to my appointment due to issues with a towing company. Although he was busy he helped fix my flat tire.

Apr 27, 2024

Yesterday I took my car in for a routine service, and I was incredibly disappointed with the service I received. Not only was the air intake hose damaged during the visit, but the staff failed to inform me of this issue. This oversight could have led to serious engine problems or even put my safety at risk while driving. Transparency and communication are key in automotive service, and it's unfortunate that these were not provided. I hope the management will take this feedback seriously and implement changes to ensure that no other customer has to face a similar situation.

Apr 27, 2024

You'll be on hold and you can audibly hear them in the background not doing anything. Keep giving you the runaround in terms of appointments. Never and I mean NEVER do they answer their phones or address anything over the phone. Which is funny because then you go in person and they tell you to do everything online.

Feb 27, 2024

Came here with a dead battery. The worker I worked with was friendly and helpful. Despite being fairly busy they got it finished quickly, I think once they saw I was just going to do it myself, installing a battery isn't hard, they moved it up in line and the wait got short enough for me to just shop and let them do the free install. Easier that way anyhow. Just enough time to wander the store a bit and try a couple things on and it was done. Now my car starts again, yay!

Feb 27, 2024

Muy mal servicio. Llegué a las 7am. Me tocó esperar hasta las 7:35am que me atendieran... Cuando me tocó pasar me dicen que debo esperar 2 horas porque acababa de llegar una persona que tenía cita a las 7am. Osea llegó tarde y lo meten delante de mi.. no lo recomiendo.

Jan 27, 2024

I normally don’t post reviews but I must say something because this place is absolute hell. I had four tires changed and it took 4 hours. They couldn’t figure out what tires I ordered or if they were in stock, so I had to stay in their smelly waiting room the entire time to answer their questions. They had about 10 employees and I never really saw anyone doing any work. For the love of god go to a real auto shop.

Dec 27, 2023

Hard to beat the prices and service here. Staff is friendly enough and services were done right. I saved roughly $350 vs going to an auto maintenance shop for just a couple services. You can make an appointment for oil changes but battery replacement etc is walk in only. The wait times can be long so be prepared to Uber home and return later.

Dec 27, 2023

The worst service

Nov 27, 2023

I needed to change oil on my both cars. Everything was ok. Oil changed, stickers attached, cars cleaned and what is very important there wasn’t any damage, scratches or whatever that I consider big plus. Not sure about waiting time. I leave across the road so I just left cars there and picked them up few hours later

Nov 27, 2023

I went in a bought some car supplies. The workers there was kind and respectful. The wait in line was not long.

Nov 27, 2023

They never answer the phone!

Nov 27, 2023

Why did it take over 3hours for an oil change and headlight installation, and for them to forget about my car to also leave the plastic wrap and hair cap in my car. And when I asked about it, though trying to be courteous, they were dumbfounded on where my car was. The app said it was in service when it wasn’t, I looked to see one of the employees moving it to the parking are meaning they had forgotten about my car!!!! Like are you serious, then have the audacity to say that’s how long they usually take and a meaningless sorry. When there should have been a discount for the time lost. simply outrageous!!! Plus I had scheduled the day before! they need to start taking by appointment first like an actual business.

Nov 27, 2023

worst customer service i’ve ever experienced. you guys are the worst! i’d rather talk to the back of my hand for an hour then deal with this store again