Walmart Auto Care Centers

Nov 23, 2024

Awful service. Online inventory reflects differently from actual inventory. Multiple times over the last year, I am able to make and pay for service online then I get an email saying it’s cancelled. You can never get anyone to answer the phone. I don’t understand how they are even open.

Sep 07, 2024

operating hours are too creative and unpredictable

Aug 07, 2024

I had an extremely frustrating experience at the Walmart Auto Center. Sales associate DJ was slow and unhelpful, and I was only informed of my appointment cancellations when I arrived in person. I finally had my tires installed as the only car being serviced, and after waiting for more than an hour, I then had to wait an additional hour and a half because the tires were not scanned into the system. Slow, unmotivated, unprofessional. I strongly recommend Firestone for reliable service.

Jun 07, 2024

I was told the one and only tech on the clock doesn’t know how to do tires LOL what does he do all day? Fill up the washer fluid and change light bulbs??? Be for real.

Jun 07, 2024

I went to get an oil change today and no one was there at 10 am. I went to customer service for help. There was no manager on duty and three people were supposed to be in auto care, but were nowhere to be found.

May 07, 2024

I've got a flat. No one here. No one answer phone. It's 8 am. Ghost town. Endangered my life to come back here!

Mar 07, 2024

The automotive department has The worst customer service out of every Walmart in Baton Rouge the ppl they hire to answer the phones don’t care about your vehicle nor your service don’t go

Dec 07, 2023

After waiting 2 hours. 1 hour was on the line for them to tell me they couldn't put tires on my car. Wasted the whole morning.

Dec 07, 2023

Friendly service, able to work me in due to a tire needing to be patched. Upfront about pricing and you can follow the service online.

Dec 07, 2023

Great job on synthetic oil change can’t beat their price

Dec 07, 2023

I don't think this location is open anymore. I call and the phone rings and rings. Then the call is forwarded to customer service who says someone is back there and they transfer the call. Once again rings and rings and gets transferred back to customer service. Customer service will transfer your call again and then it hangs up. I drove to the back and the ropes are up. No cars in the parking lot or the bays. You go inside and they say, "Yes. Automotive is open." Yet there are no workers, cashiers, no one. So I have to go across the street to Take 5. It's just. . .frustrating.

Dec 07, 2023

I give up with Wal-Mart. They didn’t check my tire pressure but the paperwork states that they set everything at 35 PSI. They apparently didn’t even check my mileage for my follow up oil change either. I checked the tire pressure before I even left the premises, because I thought it looked a little spot on. Go somewhere else where they will take your vehicle and time seriously. And get this — labor charges accounted for almost half of my total charged.

Dec 07, 2023

It was okay they didn't have much mlfor summer stuff like for beach.

Dec 07, 2023

UPDATE: I unfortunately have to edit my review, as less than a week after the new tire installation, not only is my steering wheel pulling in one direction when it wasn't before, but the tires were not properly inflated to the same levels. Upon checking, one tire was at 41 PSI and another at 28 PSI with no visible tire damage-- that is quite a difference, and hard to account for with no appreciable driving done between the visit and now. As Walmart seems to no longer offer alignments, even with new tire installations, I will now have to take it elsewhere to be checked and spend even more money. OLD REVIEW: Had an appointment for new tire installation. Area seemed well staffed, and I was checked in quickly. My tires showed up fine, but employees needed me to find the locking lugnut key for my car, as they did not have any on hand that would fit. I pulled the key from my glovebox for them and they were able to put on the new tires. As a note, the TPMS machine is apparently broken right now so they were unable to reset it (which is normally an included service) after the tire installation.

Dec 07, 2022

3 tires low on pressure. Checked for nail punctures

Dec 07, 2022

Jonathan was able and willing to help. He filled all four tires with joy. Happy Birthday Jesus!!! Thank You!!!

Dec 07, 2022

THE CASHIER THAT HELPED ME. WAS VERY POLITE AND EXPLAIN VERY WELL TO ME WHAT TYPE OF TIRES I WAS PURCHASING AND THE BENEFITS THAT I WOULD RECEIVE. FIRST TIME PURCHASING TIRES FROM HERE, AND I HOPE THAT THIS IS A PLACE THAT I CAN RETURN TO FOR FUTURE BUSINESS.

Dec 07, 2022

Absolutely HORRIBLE! NEVER GO THERE!

Dec 07, 2022

On my way out of town, I got a flat. Tire center is supposed to open at 8. It's 8:30, and they're not open. Why? Because the workers decided not to show up yet. Ugh. So, I'm sitting here on a completely flat tire, can't even move.

Dec 07, 2022

These people do not answer the phone to save their lives. I called everyday for a week to check on an online order and it rang for almost 20mins and no one ever picked up the phone in that department.

Dec 07, 2022

They are bad with orders I ordered a tire and they told me it wasn’t delivered and till this day I’m still looking for the tire I ordered 🤦🏾‍♀️bad business….

Dec 07, 2021

Always satisfied

Dec 07, 2021

Awesome service as always

Dec 07, 2021

Excellent service & good prices! the staff is usually very friendly and considerate!

Dec 07, 2021

I was in need of an oil change & tire rotation, but in a tight financial situation. Instead of going to Acura, where I’ve always trusted with my car, and pay $200 for everything I needed, I choose to go to Walmart Service Center on O’Neal. HUGE MISTAKE!! After a service that cost approximately $40, now is costing me over $300 to replace two cover pieces that Walmart damaged. When I finally was able to take my car back to Walmart, I was questioned in regards to me damaging it myself and why didn’t I go back immediately. Some families have one vehicle and both work FT to survive so time off to just go back isn’t exactly the easiest. After my integrity questioned and no offer to even apologize, I WILL NEVER use Walmart for any of my car services again. Lesson learned.

Dec 07, 2021

They tried to take my old tires as if it was normal or policy. I asked for them and they gave them back. Other than that good service.

Dec 07, 2021

Usually have availability on all items I need and more ..fastest place I experienced with checking out and customer service