Walmart Auto Care Centers

Aug 05, 2024

They are very slow and they lost my car key and then found it after 15 minutes it takes them 2 hours to charge my front tire not recommended at all

Aug 05, 2024

Why aren't the self-service checkouts working?!?!? This is the last time I've seen this.

Feb 05, 2024

The one I went to in Trussville. They don't like to work. They will make it seem like your car is so bad you can't drive it then they will tell you to go to the Roebuck store. Unbelievable

Feb 05, 2024

Went inside to drop off my car. Said it would be about an hour to hour and an half and I’d get a text when ready. It’s now been 4 hours with no text. Confirmed they had the correct number before I left. I’ve been calling the whole afternoon and no answer. About to drive across town for them to almost certainly tell me my car is not ready. And Im trying to leave before the snowpocalypse hits my home town. Not impressed

Dec 05, 2023

Everytime I go there it's always horrible, even the sorry manager looks at you like what do you want!!!! The customer service is horrible everytime I go there!!!

Dec 05, 2023

Great prices. Competent service.

Dec 05, 2023

Hate this location poor customer service they didn't put a bolt back under my car. So when I left for a trip the next day. Heard a noise and a piece was half way down. Lucky Not damage Went back again trying to give them another chance. This time it was worse. I just wanted a oil change but it took 2 hours. The guy didn't know how to set the car for my next visit 😭 Had to come back the next day for the manager to set it!.

Dec 05, 2023

I called and they answered my questions about a car battery.

Dec 05, 2023

I waited almost two hours while they had my car doing an oil change. And it was only 1 car ahead of me. I will not be returning

Dec 05, 2023

I'll be honest I was pleasantly surprised with the service I received at this location. Got me in and out in a little over an hour.

Dec 05, 2023

Technicians were good, manager was incredibly rude

Dec 05, 2023

The auto care team was very nice and helpful to me especially since it was almost closing time. It was getting late when I realized that my car tire had been low and I used to have a bad oil leak and it needed to be checked especially since there are no mechanics open on Sundays. I called and asked if they could check my car so that I could feel better and more secure when I am driving on the road. They said it was almost closing but they could check it. When I got there they were a blessing to me. Antonio checked & filled the air in my tires and checked my oil and helped me to buy the right oil for my car. Ken also helped me & made sure that I had enough oil in my car since I told them I used to have a leak but wasn’t sure if it was still leaking. They helped me with everything I needed and I felt much better about driving. Thank you so much for helping me. May God bless you and your family and give you favor for being available to help service me and my vehicle in my time of need. Thank you so much!

Dec 05, 2023

The usual Walmart un concerned terrible customer service they have you waiting nobody don't even speak or tell you that the technician is not coming i overheard them talking .

Dec 05, 2023

Very good help

Dec 05, 2022

Atmosphere was mid. Entertainment was excellent. I felt like I had a front row seat to a live reality show while waiting over an hour to get my oil changed. Felt endangered.

Dec 05, 2022

Clean & uncluttered! No crowding , relatively private !

Dec 05, 2022

Great service and fast.

Dec 05, 2022

Had made an appointment online for when they opened then when they opened told to come back later cause not enough crew, also fair bit of drama with getting tires installed. Avoid if possible, drama all day and waste of time.

Dec 05, 2022

I Realy don't like the place but where els is there too shop

Dec 05, 2022

Sir and Ma’am that answered the phone, I’m simply trying to purchase 16 inch tires. If you don’t enjoy answering questions and etc regarding these matters then the auto shop is not the place for you. Customer service is so hard to come by.

Dec 05, 2022

The Roebuck Walmart auto center is trash. They were clearly open and when I went inside for service they said all the technicians were about to go to lunch in a few minutes so they couldn't do my service and told me to come back in an hour in total disrespect of my time. There was no notification or indication that they would be totally closed for lunch. If they had properly notified the public I would have never wasted my time by going there.. Such a complete waste of time. The people working at this location including the management are not smart, I would not trust them with my car and I will never go here again. Save yourself time trouble and headache. Go to Gardendale, Trussville or another location where they understand customer service.

Dec 05, 2022

Very helpful

Dec 05, 2022

What a great place every time I try to get service its always we can't big let down off park way east birmingham

Dec 05, 2021

I was in and out with getting a new tire. And u can't bet the price the best around!!!

Dec 05, 2021

Nobody answered the phone

Dec 05, 2021

Went here to get my oil changed and they had the best prices compared to anyone else around and I was in and out in less than 20 minutes. Very satisfied.