Walmart Auto Care Centers

Sep 07, 2024

Bad treatment, wasting my time for nothing, employees who do not have any responsibility

Jul 07, 2024

Quiet good service

May 07, 2024

Bought tires from the website and called and asked if I needed to set up an appointment for installation. I was told no just come on in. I go in the following day after my tires come and they tell me it's appointment only. Now I have to find somewhere else to get them put on before I go back to work.

May 07, 2024

I'm glad I listen to friends. Because I followed and was not only surprised but well taken care of... I needed an oil change and they took care of me, fast and efficient. Even advised on which plan would be best for my vehicle. I'll be back..

Jan 07, 2024

Flat tire day after install probably put on by some bum who doesnt know how to put on a tire.

Jan 07, 2024

Visited for oil change because of availability of low cost options. The mechanic put the different oil then I asked for and his behavior was also not good with the cashier at reception. The manager tried to convince me that the oil has similar quality. Even though overall I am not fully satisfied with the service provided. I would prefer any other Walmart auto care next time.

Dec 07, 2023

Awful, not answer their phone. No knows their hours. Tried calling directly, the main store number, no answer. Call pharmacy, only one that answer the phone. Both they and website state 7am. It's 8am. Sitting in the dark in their waiting area. Refuse to turn on the lights so I could work. Finally started to work on my tire, a nail was in it but look in the shop area. They working on the wrong tire! 2 hours and 41 minutes to plug a tire! Had warranty but we're trying to charge me. Had to remind them several times of warranty. They blamed their computer system for mistakes, not required to listen to customers. Tire Discounters offer to fix for free. I should have let them do it. Walmart warranty is worthless if you have to demand service every time you try to use it.

Dec 07, 2023

Elvis at customer service is super friendly no matter how swamped they are he still remains extremely friendly and helpful

Dec 07, 2023

Excellent service

Dec 07, 2023

Had my new tires on and out in no time!

Dec 07, 2023

I had an appointment at 3 pm. I was there at 2:35 pm. There was only one mechanic at the store. I was told that other mechanics went for lunch and they didn’t come back. I didn’t get call or email about it. That is why I was asked to reschedule my appointment. I have driven 35 min to get there. It was totally time waste. This place seems like has mismanagement. I will cancel my tire purchase and replacement.

Dec 07, 2023

They said they are closed. It’s 4pm.

Dec 07, 2022

Cheap tires

Dec 07, 2022

Good customer service

Dec 07, 2022

I called and called and called and called no one ever picks up the phone good luck getting help there for 2 days 3 to 5 times every time it just rang and rang and rang I mean what the heck

Dec 07, 2022

Offers more car maintenance then I expected. Great crew and service.

Dec 07, 2022

Service worker was rude just not my go to place anymore 😒

Dec 07, 2022

Terrible experience. Do NOT expect any timely services or knowledgeable staff. Ordered 4 new tires delivered to the center. Scheduled a 1pm appointment for installation. Arrived at 12:49 to check in. Was informed that they HAD the tires but they have not been checked into the store yet. In comes 3 other employees AND A MANAGER and all 4 employees combined did not know how to check in the product to be installed. Meanwhile. 4 walk in oil changes were scheduled and completed while I sit and sit and sit. Finally at 1:30. Forty minutes after arrival I'm informed that they would not be able to get to my 1pm appointment until after 3 because everyone HAD TO GO ON LUNCH at 2pm... Ryan, the managaner, said there's nothing he can do because it was first come first serve, even though I had a 1pm appointment and the mechanics all informed him that i was the only one in line when i arrived. 🤔🤔. So I was forced to cancel my appointment and take my tires else where to have them installed, which they couldn't even help me take the tires to my car!

Dec 07, 2022

They had a great sale on tires did an excellent job of installing them my wife loves them

Dec 07, 2022

They play around. I bought tires here that didn’t even last two months

Dec 07, 2022

They were excellent. Went above and beyond. Good prices.

Dec 07, 2022

I get it, sometimes you're overworked, understaffed, dealing with customers (who can frankly be some of the worst individuals) and trying to deal with a myriad of issues just pelting you constantly. This is less a review and more of a "You guys might need to make some changes in your staffing or policies, hire some techs or limit the amount of installs a day". It might very well have been a bad day for them. But a 2+ hour wait isn't exactly what anyone wants to have to do. It seemed pretty chaotic and your technicians seem either overburdened or just not given the correct time frames and help they need. The results were perfectly fine however, 4 tires replaced and installed correctly. Edit: I'll bump it up to 3 stars. The service manager was polite and kind enough to cut the bill down roughly 60ish$ or so for the excessive time wait. I appreciated that and thought it was quite nice of them to do that.

Dec 07, 2021

Never answer the phone. Can't do this because tire sale, can't do that because "insert here".

Dec 07, 2021

No one is every the to answer the phone or to work!

Dec 07, 2021

They answered my call. I got new tires that are affordable car drives smooth thank you Walmart on Ferguson.